jim_ Posted Thursday at 04:17 AM Posted Thursday at 04:17 AM I have read through Polisy:User Guide, but not grasping the big picture of how this works I am able to login to Polyglot 3x, first thing I see is this page, I searched through DOC's and the forum, can't find anything to explain what isylink is ?? I then tried to install something simple like PING, but get a big red error any help getting started would be appreciated Quote
DennisC Posted Thursday at 11:57 AM Posted Thursday at 11:57 AM (edited) 7 hours ago, jim_ said: I have read through Polisy:User Guide, but not grasping the big picture of how this works I am able to login to Polyglot 3x, first thing I see is this page, I searched through DOC's and the forum, can't find anything to explain what isylink is ?? I then tried to install something simple like PING, but get a big red error any help getting started would be appreciated Unmanaged means pg3x doesn't know anything about that item and therefore can not manage or display information about it. It was installed outside of Polyglot version 3. Make sure your ISY (which machine are you using?) is connected to pg3x by going to the system tab. Edit - you can also try a power reboot. Edited Thursday at 12:03 PM by DennisC Added reboot. Quote
jim_ Posted Thursday at 02:20 PM Author Posted Thursday at 02:20 PM (edited) I found and removed ISYLink from plugins / configure ... Rebooted, connected Polyglot 3x, still get errors trying to install PING Looked at the Log, can someone translate please 2024-12-19 09:04:25.307 [pg3] info: ------------------------------------------------------------ 2024-12-19 09:04:25.309 [pg3] info: Starting PG3x version 3.2.27 2024-12-19 09:04:25.309 [pg3] info: Using Workdir /var/polyglot/pg3/ 2024-12-19 09:04:25.313 [pg3] info: Starting sqlite database at /var/polyglot/pg3/pg3.db 2024-12-19 09:04:25.335 [pg3] info: Encryption key found ID: XXX long key XXX. Database version 1 2024-12-19 09:04:25.339 [pg3] info: Query IoX for platform UUID. 2024-12-19 09:04:40.991 [pg3] info: ------------------------------------------------------------ 2024-12-19 09:04:40.992 [pg3] info: Starting PG3x version 3.2.27 2024-12-19 09:04:40.993 [pg3] info: Using Workdir /var/polyglot/pg3/ 2024-12-19 09:04:40.996 [pg3] info: Starting sqlite database at /var/polyglot/pg3/pg3.db 2024-12-19 09:04:41.001 [pg3] info: Encryption key found ID: XXX long key XXX. Database version 1 2024-12-19 09:04:41.005 [pg3] info: Query IoX for platform UUID. 2024-12-19 09:04:41.028 [pg3] info: Found IoX with UUID XXX MAC ADDR XXX 2024-12-19 09:04:41.033 [pg3] info: Loaded globalsettings successfully. Database version 1 2024-12-19 09:04:41.035 [pg3] info: isys currently in table: [{"id":"XXX long key XXX","uuid":"XXX MAC ADDR XXX","name":"IoX","ip":"127.0.0.1","port":8080,"username":"#####","password":"#####","enabled":1,"discovered":1,"version":"5.8.4","secure":0,"timeAdded":1734381793822,"timeModified":1734616900181,"dbVersion":1}] 2024-12-19 09:04:41.036 [pg3] info: isy table: Loaded (1) successfully 2024-12-19 09:04:41.036 [pg3] info: IoX: XXX MAC ADDR XXX 5.8.4 127.0.0.1 XXX long key XXX 2024-12-19 09:04:41.038 [pg3] info: nodeserver table: Loaded 1 nodeserver(s) successfully 2024-12-19 09:04:41.040 [pg3] info: store is up-to-date 2024-12-19 09:04:41.054 [pg3] info: Forcing custom certificates to off 2024-12-19 09:04:41.057 [pg3] info: Updated configuration with overrides 2024-12-19 09:04:41.058 [pg3] info: Setting PG3 log level to error 2024-12-19 09:04:41.149 [pg3] error: Failed to get node server store https://pg3store.isy.io/v2/list :: Error: getaddrinfo ENOTFOUND pg3store.isy.io 2024-12-19 09:04:41.150 [pg3] error: (catch) Failed to get node server store https://pg3store.isy.io/v2/list :: TypeError: Cannot read properties of undefined (reading 'data') 2024-12-19 09:04:41.150 [pg3] error: Failed to get any data from Production store... 2024-12-19 09:04:41.155 [pg3] error: Failed to get node server store https://pg3betastore.isy.io/v1/list :: Error: getaddrinfo ENOTFOUND pg3betastore.isy.io 2024-12-19 09:04:41.155 [pg3] error: (catch) Failed to get node server store https://pg3betastore.isy.io/v1/list :: TypeError: Cannot read properties of undefined (reading 'data') 2024-12-19 09:04:41.156 [pg3] error: Failed to get any data from Beta store... 2024-12-19 09:06:52.627 [pg3] error: transactionReport: uuid XXX MAC ADDR XXX not found in portal account 2024-12-19 09:07:01.373 [pg3] error: transactionReport: uuid XXX MAC ADDR XXX not found in portal account 2024-12-19 09:10:11.051 [pg3] error: transactionReport: uuid XXX MAC ADDR XXX not found in portal account 2024-12-19 09:10:30.346 [pg3] error: transactionReport: uuid XXX MAC ADDR XXX not found in portal account 2024-12-19 09:11:03.660 [pg3] error: transactionReport: uuid XXX MAC ADDR XXX not found in portal account 2024-12-19 09:11:09.856 [pg3] error: transactionReport: uuid XXX MAC ADDR XXX not found in portal account 2024-12-19 09:11:43.195 [pg3] error: transactionReport: uuid XXX MAC ADDR XXX not found in portal account 2024-12-19 09:11:45.742 [pg3] error: transactionReport: uuid XXX MAC ADDR XXX not found in portal account 2024-12-19 09:12:17.023 [pg3] error: transactionReport: uuid XXX MAC ADDR XXX not found in portal account 2024-12-19 09:12:23.423 [pg3] error: transactionReport: uuid XXX MAC ADDR XXX not found in portal account 2024-12-19 09:12:28.896 [pg3] error: transactionReport: uuid XXX MAC ADDR XXX not found in portal account 2024-12-19 09:12:32.753 [pg3] error: transactionReport: uuid XXX MAC ADDR XXX not found in portal account 2024-12-19 09:26:22.897 [pg3] error: Failed to get license 2024-12-19 09:26:22.897 [pg3] error: AxiosError: Request failed with status code 404 2024-12-19 09:26:22.897 [pg3] error: getNewLicense: TypeError: Cannot read properties of undefined (reading 'statusText') 2024-12-19 09:26:23.243 [pg3] error: transactionReport: uuid XXX MAC ADDR XXX not found in portal account 2024-12-19 09:26:29.641 [pg3] error: Failed to get license Edited Thursday at 02:32 PM by jim_ Quote
Solution DennisC Posted Thursday at 02:45 PM Solution Posted Thursday at 02:45 PM 23 minutes ago, jim_ said: transactionReport: uuid XXX MAC ADDR XXX not found in portal account Have you registered and approved your device (easy/policy) in the portal? Follow directions in wiki to add your device in portal and then approve in admin console. Quote
jim_ Posted Thursday at 07:53 PM Author Posted Thursday at 07:53 PM (edited) Thanks to DennisC for the help ... For anyone who is new ISY or eisy and reading this thread, in the main Wiki, there is a DOC named ISY Portal Installation Instructions ... You will need to register the MAC address of your UD device, then approve it on the Admin Console Edited Thursday at 07:53 PM by jim_ Quote
jim_ Posted Thursday at 08:12 PM Author Posted Thursday at 08:12 PM (edited) Now I can add the plugin PING, and while there is configuration help, there is no field to enter a IP Address The only editable fields are the PING duration timers Again help ... ( Edited Thursday at 08:59 PM by jim_ Quote
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