Cannot log into ISY Portal -- error 429

[Geddy]

@johnstonf not that I think it's related, but does look like Google had an issue with their system over the last few days.

https://www.androidpolice.com/google-home-devices-are-losing-it-right-now/

Apparently a "fix" has been released. While it's somewhat unlikely, there could be an overlap with the Google system having issues and what happened on the UD Portal side. It's even more possible that something in the fix could have further broken the UD connection. 

Did you ever attempt to "unlink" the connection then re-link it?

[oberkc]

7 hours ago, bmercier said:

Did "Universal Devices" end up being listed as Linked in the Home app?

Yes, it appeared to sign in correctly and show "linked".

[billo]

All my google assistant devices show "offline". When I go to google home settings and look at plays with google, UDI is not listed. Adding UDI and logging in  takes me to a page of devices that I am supposed to assign to a room... but they all show correct assignments already. Closing that screen results in no changes. If I try to re-assign devices... no changes.

I can log in to the ISY portal, all there seems good. 

 

Update:

removed portal access... then deleted the device from the isy portal. Added it in again, and then added portal access. Now working, although I have to re-enter all the spokens.

Edited Saturday at 06:51 PM by billo

[johnstonf]

7 hours ago, Geddy said:

@johnstonf not that I think it's related, but does look like Google had an issue with their system over the last few days.

https://www.androidpolice.com/google-home-devices-are-losing-it-right-now/

Apparently a "fix" has been released. While it's somewhat unlikely, there could be an overlap with the Google system having issues and what happened on the UD Portal side. It's even more possible that something in the fix could have further broken the UD connection. 

Did you ever attempt to "unlink" the connection then re-link it?

Thank you for thinking of me!  I agree, but I have no idea how to unlink it if I can't see it under the linked devices.  I had a similar problem with dark wind with some outdoor switches, and I ended up being able to resolve it on my wife's iPad but this time I tried it on the iPad too, and it absolutely doesn't show on there after it says linked either.  And when I link it (as can be  seen in the screenflow video that I attached above), I am using my main email account.

JUST TO BE SURE, I just did it again on ipad, still no love.

I wish I was just playing with this stuff, but I do have a disability and to count on it for being able to call for help using the Google devices, I really do miss it!  Good thing is, it was working so great!

 

 

 

 

 

Edited Saturday at 03:58 AM by johnstonf