Support Thread: IoX v5.9.1 (2/10/25)

[firstone]

Just now, macjeff said:

Thats correct.  I have found always install the latest Pg3x before EISY-UI latest update.  It has had issues a few times.

But remember EISY-UI is alpha.  The latest release Friday is pretty stable.

I did not expect eisy-ui would affect legacy AC functionality.

[Oakland Jeff]

I'm on 5.8.4 trying to go to 5.9.1. I've done my IoX backup. Two symptoms of my update problems:

1. I'm unable to log into PG3. When I try, using my Admin Console credentials, I get a 408 error (image attached). 
2. When I boldly try to update the eisy without a PG3 backup, I click the "Upgrade Packages" from the admin console and the dialog immediately disappears. I don't get the "warning box" screen that I'm supposed to get according to the instructions. Instead a minute or so later, I get a dialog saying "Socket Open Failed java.net.SocketTimeoutException"  (image attached)

Please advise.

Thanks in advance,
Jeff

[Javi]

On 7/20/2025 at 10:30 AM, firstone said:

I did not expect eisy-ui would affect legacy AC functionality.

It does: see Admin Console

18 minutes ago, Oakland Jeff said:

I'm on 5.8.4 trying to go to 5.9.1. I've done my IoX backup. Two symptoms of my update problems:

1. I'm unable to log into PG3. When I try, using my Admin Console credentials, I get a 408 error (image attached). 
2. When I boldly try to update the eisy without a PG3 backup, I click the "Upgrade Packages" from the admin console and the dialog immediately disappears. I don't get the "warning box" screen that I'm supposed to get according to the instructions. Instead a minute or so later, I get a dialog saying "Socket Open Failed java.net.SocketTimeoutException"  (image attached)

Please advise.

Thanks in advance,
Jeff

Please open a ticket