Mini remote shuts off device its not linked to

[andrew77]

Sorry for the vague title. 

I have a very simple scene where a SWL and a button on the mini remote control the SWL.

When pressed, the mini remote controls the device as expected but it also shuts off my office downstairs (button A on a KPL)

I've included screen grabs to the remote's button and the KPL button's Membership.

I'm unclear what to do next

 

[andrew77]

Just wanted to add that another device (a SWL upstairs) also shuts off when I click the remote button. 

The devices don't turn back on when I repeat click but the intended device works as it should.

Both devices that are affected (and shouldn't be) don't show any percentage or on/off change in the EISY GUI

(apologizes for the spamming, just want to get all the info I have typed out here.)

[mmb]

Sorry but your post is a little confusing.

Here's my mini remote. 

Mini Remote button A points to a Scene and the Scene includes the device to be controlled.

Does that help?

[Techman]

@andrew77

It's possible that when you installed the remote you may have had an additional device in the linking mode at the same time wihich would have crossed linked the devices.

You also have a lot of pending writes that need to be resolved. If they include your remote then put the remote into the liniking mode and write the pending links.

[andrew77]

40 minutes ago, Techman said:

@andrew77

It's possible that when you installed the remote you may have had an additional device in the linking mode at the same time wihich would have crossed linked the devices.

You also have a lot of pending writes that need to be resolved. If they include your remote then put the remote into the liniking mode and write the pending links.

Hi Techman

Thanks for the reply. I've resolved all writes and the problem seems to persist. 

As an aside, I programmed the B button on the remote and the GUI says the device is changing but the device doesn't react either.

Should I delete the remote from my EISY and rediscover it?

[Techman]

Probably best to delete the remote, factory reset it, then re-link it.  Whrn you want to add the remote to a scene you need to first put it in the linking mode. 

Edited 5 hours ago by Techman

[andrew77]

2 hours ago, Techman said:

Probably best to delete the remote, factory reset it, then re-link it.  Whrn you want to add the remote to a scene you need to first put it in the linking mode. 

I figured. I’ll try that and post back tomorrow. 

[andrew77]

I cleared and factory reset the remote. I just added it back in to the EISY and it still behaves the same as before.

What's the next step?

[Guy Lavoie]

Do you have programs that look for status changes in your light switches?

[andrew77]

6 minutes ago, Guy Lavoie said:

Do you have programs that look for status changes in your light switches?

I’m not sure. How would I look for that?

[paulbates]

It's the switch that's responding inappropriately, so an unwanted link to repsond to the remote is likely there.

Factory reset the switch and perform a restore device

Edited 6 hours ago by paulbates

[Guy Lavoie]

5 minutes ago, andrew77 said:

I’m not sure. How would I look for that?

In the program list screen, right click on "My Programs" and click on "Find/Replace". You'll get a screen like this:

In the second line (where I have Lab dimmer), choose the light that is turning on when it shouldn't, and then click on "Find". You will see the programs, if any, where that light is referenced.

 

[andrew77]

3 hours ago, paulbates said:

It's the switch that's responding inappropriately, so an unwanted link to repsond to the remote is likely there.

Factory reset the switch and perform a restore device

Hi Paul,

Thanks, this worked. I factory reset both affected devices and its all good.