Lost all comm with insteon devices after 5.9.1

[Ted Ballou]

Help, after EISY update to 5.9.1. have lost all communications with insteon devices other than a handshake in communications log. always errors when writing updates to devices. I have tried a brand new modem. EISY sees modem and updates it. But when it goes to update other insteon devices just gets a ack from them that's it. I have had to replace the modem on the eisy before and never had a problem. Also have done the same with my isy994. I did verify my modem works as I used it with my isy994 to test it. So i am convinced i don't have a modem problem. I have a small network of only 15 devices all are located within 1500 sq feet. and prior i never had any latency in communication.

[Ted Ballou]

Also unable to create ticket, I just get spinning spokes when trying. Please help

[paulbates]

For submitting the ticket, do you have ad/content blockers on your browser? Try again in a private window or turn off ad/content blockers for universal-devices.com... or try a different browser

[Ted Ballou]

Thanks for suggestion, but it just works today, maybe site was down yesterday. But thanks again will do if i have that problem again.