Posted July 31Jul 31 I had an ISY for many years and it worked flawlessly. I recently migrated to an EISY about a year ago. Occasionally, it would stop functioning correctly in that the UD Mobile app on my android phone would not be able to control the ISY, and I would receive the error below in the app (the black and white screen). When I tried to log in to the IoX Launcher, I was able to reach the admin console, but I could not control any functions and I would receive the other error below (the color screen). I would have to reset the EISY to get it to work properly again. This started occurring more often (on a monthly basis), so I set up a program to reset the EISY on a weekly basis. Now, this has been happening even more often, sometimes 2 or 3 times a week. It happened last night to where I had to reset the EISY, and then today, I ran the "Then" part of a program, but the "Else" part ran. I had to reset the EISY again to get it to work. This is becoming very frustrating. It seems that the ISY was very stable, and the EISY is not. I am running Firmware and UI Iox v.5.9.1 and have a Z-wave module installed although I only have a temperature sensor attached to the Z-wave and everything else is Insteon. Any help would greatly be appreciated. Thank you.
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.