tjkintz Posted Tuesday at 03:12 PM Posted Tuesday at 03:12 PM I have an eisy that I have not used in months. I now want to use it so powered it on, upgraded and am now running 6.0.0 but I do not seen any mention of that version in the forum. I am having issues with zigbee, updating my location, connecting to UD portal, etc., but first want to know if I am running the right software. Quote
Techman Posted Tuesday at 06:57 PM Posted Tuesday at 06:57 PM Yes, your firmware is current 6.0.0. This is the latest release Make sure your Zigbee abnd Zwave antennas are connected to the correct connectors, if they're reversed it will cause communications issues. You can also try removing power from the eisy for about 30 seconds Quote
hart2hart Posted Tuesday at 10:13 PM Posted Tuesday at 10:13 PM Yes, your firmware is current 6.0.0. This is the latest release Make sure your Zigbee abnd Zwave antennas are connected to the correct connectors, if they're reversed it will cause communications issues. You can also try removing power from the eisy for about 30 secondsWhen was 6.0.0 released? Quote
Techman Posted Tuesday at 10:22 PM Posted Tuesday at 10:22 PM I don't think it has been formally released yet Quote
hart2hart Posted Tuesday at 10:37 PM Posted Tuesday at 10:37 PM I don't think it has been formally released yetAre you using it? Quote
hart2hart Posted Tuesday at 11:05 PM Posted Tuesday at 11:05 PM Yes, it's still being refinedThanks. I’ll be on lookout for announcements. Quote
tjkintz Posted yesterday at 07:53 AM Author Posted yesterday at 07:53 AM The following are my experiences until I finally gave up. Admin console sees eisy but type and version are blank. No popup for admin console, polyglot, etc. Router shows 2 IP leases with same mac address, oldest one had partial information, so I deleted it. Admin console does not find another one, so I manually added it. It then shows type, version and popup works. Admin console has unknown location. Set it in configuration and AC shows it below the buttons but sunset and sunrise are both 12:00 AM. In configuration, option to set daylight savings time is grayed out. Returning to configuration, still shows “Change Location (unknown location)”. Clicking Zigbee or Z-wave in the menu gives me “Zmatter Zigbee not responding”. I verified the antennas are correctly attached. Configuration shows Matter support Off, Zigbee and Z-Wave support Auto. Turned on all three but still not responding. UD Portal does not see eisy, says it is offline. It does see my Polisy in another location. Clicking Portals in AC shows nothing. Restated IoX. Location is unknown again but Matter, Zigbee and Z-Wave settings are still set to on. Still get the Zigbee not responding message. Rebooted eisy, no change. Configuration, Network settings are basically empty and automatic (DHCP) is grayed out. However, Help-About shows a valid My URL but shows Internet Access disabled. Since my whole goal was to add some Zigbee devices, I am dead in the water at this point. Quote
paulbates Posted yesterday at 11:27 AM Posted yesterday at 11:27 AM 3 hours ago, tjkintz said: Since my whole goal was to add some Zigbee devices, I am dead in the water at this point. The soft release of 6 may have done it unintentionally. I'd open a ticket. 1 Quote
Guy Lavoie Posted yesterday at 03:24 PM Posted yesterday at 03:24 PM 16 hours ago, Techman said: Yes, it's still being refined Any hints at what is new or different about it, vs 5.9.1? Quote
Techman Posted 20 hours ago Posted 20 hours ago No visible enhancements. Most likely geared towards eisy-ui 1 Quote
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