Steady outgoing traffic from eisy?

[smithers102]

 

Have a real dilly of a pickle here. Does anyone know why my Eisy would be constantly sending outbound traffic to this IP and Port? It may have been occurring before but this is the first I have noticed. It's not intermittent, very consistent connection.

eisy is .57 and my .118 is chromebook manual connections i tried to make.

Incoming log
Source IP address	|	Destination port number
Outgoing log
LAN IP address	|	Destination URL or IP address	|	Service or port number
192.168.0.91		DEST IP		https
192.168.0.91		DEST IP		https
192.168.0.118		52.54.245.69		www
192.168.0.57		52.54.245.69		12201
192.168.0.91		DEST IP		https
192.168.0.57		52.54.245.69		12201
192.168.0.140		DEST IP		https
192.168.0.118		52.54.245.69		www
192.168.0.57		52.54.245.69		12201
192.168.0.85		DEST IP		https
192.168.0.57		52.54.245.69		12201

 

Edited Saturday at 09:02 PM by smithers102

[mmb]

16 minutes ago, smithers102 said:

 

Have a real dilly of a pickle here. Does anyone know why my Eisy would be constantly sending outbound traffic to this IP and Port? It may have been occurring before but this is the first I have noticed. It's not intermittent, very consistent connection.

eisy is .57 and my .118 is chromebook manual connections i tried to make.

Incoming log
Source IP address	|	Destination port number
Outgoing log
LAN IP address	|	Destination URL or IP address	|	Service or port number
192.168.0.91		DEST IP		https
192.168.0.91		DEST IP		https
192.168.0.118		52.54.245.69		www
192.168.0.57		52.54.245.69		12201
192.168.0.91		DEST IP		https
192.168.0.57		52.54.245.69		12201
192.168.0.140		DEST IP		https
192.168.0.118		52.54.245.69		www
192.168.0.57		52.54.245.69		12201
192.168.0.85		DEST IP		https
192.168.0.57		52.54.245.69		12201

 

An IP lookup says Amazon.

[Guy Lavoie]

It's ordering new home automation toys from Amazon! ;-)

[smithers102]

9 minutes ago, mmb said:

An IP lookup says Amazon.

Yeah, just what it is exactly being hosted on the AWS server that concerns me. That and, you know, my eisy is sending outbound traffic that's not to me.

Edited Saturday at 09:28 PM by smithers102

[mmb]

2 minutes ago, smithers102 said:

Yeah, just what it is exactly being hosted on the AWS server that concerns me.

I think ISY Portal (isy.io)

Edited Saturday at 09:30 PM by mmb

[smithers102]

1 minute ago, mmb said:

I think ISY Portal.

I couldn't find any port information regarding the portal connection but that was my first thought too. It may be documented somewhere I have missed though.

[mmb]

40 minutes ago, smithers102 said:

I couldn't find any port information regarding the portal connection but that was my first thought too. It may be documented somewhere I have missed though.

There are 65,000 ports per IP and you need one or more of them to talk to a server.

I wouldn't be concerned except if the eisy stops talking to the server b/c of a portal outage. Your UDMobile app should notify you.

Also PG3 nodes can talk to other cloud servers as well, so you may see that traffic from the eisy as well.

[Geddy]

On 10/4/2025 at 5:00 PM, smithers102 said:

Does anyone know why my Eisy would be constantly sending outbound traffic to this IP and Port?

This looks like you'd be better off asking UD through a support ticket. Since we're all just users helping users we'd only be speculating at the reason for this. Yes, UD does monitor the forums, but with the level of activity of late many posts might be missed or cannot be answered easily in the forum setup. If this is still happening and you've rebooted the device then I would open a support ticket and see if they can help review the logs and let you know what might be going on. Perhaps something got hung in the update.

https://www.universal-devices.com/my-tickets

And yes, @mmb is correct if it's Amazon traffic that UD does use AWS to host the portal and other UD cloud data.