For all of the devices in my UD App, I have to hit Query to see the current status. Is there a way to make that refresh automatically when I open the App? Thanks

To rephrase, when I open the UD Mobile app the status of all 20 of my devices are not current so I must manually query each device for which I want to see the current status. Same applies on the “Devices and Scenes” screen. It may show a device as On when I know in fact it is Off, and the “Devices and Scenes” screen will not update until I open the device and query it.

Have you tried a Synchronize in UD Mobile.

In the home screen, click on the 3 dots in the upper right.

Yes I have tried that, but after synchronizing I get the same result when other device states change.

This is a known problem and had been going on for a few weeks now.

I have not heard a fix is out yet.

@Javi any update? Over ½ my favorites still dont populate and elk and iaqualink are still only reporting numbers vs words.

thanks.

23 minutes ago, dbwarner5 said:

This is a known problem and had been going on for a few weeks now.

I have not heard a fix is out yet.

@Javi any update? Over ½ my favorites still dont populate and elk and iaqualink are still only reporting numbers vs words.

thanks.

We firmware release coming soon which corrects most if not all of the issues with 6.x.

16 hours ago, EGlaser said:

To rephrase, when I open the UD Mobile app the status of all 20 of my devices are not current so I must manually query each device for which I want to see the current status. Same applies on the “Devices and Scenes” screen. It may show a device as On when I know in fact it is Off, and the “Devices and Scenes” screen will not update until I open the device and query it.

I don't think this is the same issue referenced above. The above issue is not status value, this appears to be devices not updating status values.

What is your firmware version?