Jump to content
View in the app

A better way to browse. Learn more.

Universal Devices Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Communications issues with Insteon Appliance Linc

Featured Replies

On an operating system, a device (Insteon #2456S3 ApplianceLinc) spontaneously showed up in the device list with an ! When I removed the device and tried to reinstall it again, it gave me this: "New device errors 1E.F5.37 cannot determine Insteon Engine". I need to stress that the device did still communicate before I removed it. I could turn the device and associated programs on and off in the console. Now it will not even find to link it. Is the module recoverable or not?

Solved by Brian H

Go to solution

The applianceLinc is a single band device. They were discontinued some time ago. "Cannot determine Insteon Engine" means that the PLM cannot communicate with the device. Either the device has failed or you have a communication issue.

You can replace it with a dual band on/off module

Click Start Linking and then Press and hold set button till it dings always works best for me for adding devices. Is that method you used or did you key in the insteon id?

  • Author

It seems that the device partially failed. It actually followed the program until I removed it from the program and tried to re-register it. The only issue was the big red ! . After I removed it from the program, I tried searching by letting it find it with the link mode. When that didn't work, I tried adding it using it's address and choosing the exact description from the list. All I got back was "Cannot determine Insteon Engine" and it refused to link. When it was still working, I guess it retained some semblance of it's link structure, but that got "forgotten" when I removed it. There must be some internal address that got scrambled.

  • Solution

Or the 470uF/35V capacitor failed or is deteriorate. I had one start cycling on and off at about a 30 cycle rate. I replaced it and it again was fine. I did it to all my real old V1.4 modules. I have also had the 30V Zener diode in the V4.0 and above short out. Rendering it dead.

9 hours ago, gschoffstall said:

When it was still working, I guess it retained some semblance of it's link structure, but that got "forgotten" when I removed it

I've seen this with older Insteon device that have been in service for years. I could have a working virtual circuit of Insteon devices in a scene.. but if I went to add or change something in the scene, that device would always have the green 0101 next to it, meaning it would not take updates.

  • Author

Breakthrough news. Since the module was essentially dead and useless, what's to do? Naturally, take it apart and look at it, right? Eureka! There in the middle of the board lies a sideways radial capacitor glued to another component......with goo leached out and an eaten away lead! Disassemble. Replace the simple 470mfd/35v capacitor. Reassemble. Test. WOW, it's back. Found and linkable. Yay.

Glad you found it. I too have had the 47mfd/35V capacitor go south. Since it was side ways. It sounds like a revision 4 module. I had the 30Volt zener diode short out on the board. The cap is mounted over. Kill the module. I also have had the older revision 1 modules have the same cap get flaky In that case they started to flash the load on and off at I believe a 60 cycle rate. I changed all my in use ApplianceLinc modules capacitors.

Create an account or sign in to comment

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.