I have two Insteon on/off lights in the same room. Using the admin console, I created a scene with both lights in it. In the notes section for the scene, I designated a spoken word.

Only one of the Insteon lights responds to an off or on command, spoken via Alexa (using with the set spoken word of course).

I do need both to respond.

Anything obvious I am missing? Do I need to refresh the Alexa app?

Thanks.

Edited Saturday at 08:27 PM5 days by UD2)17rrh

Did you set up Alexa to control a scene (and select the scene name) in the portal?

19 hours ago, Guy Lavoie said:

Did you set up Alexa to control a scene (and select the scene name) in the portal?

Thanks for the reply.

At the moment, I only have the scene active in my IoX admin console. In my Alexa app, I’ve had the UD “ISY Optimized for Smart Home V3” skill enabled for years, I've also run the device discovery command. Not sure if that helped.

Voice control of the scene worked fine when it included just one switch. However, after adding a second switch, it's that second switch that does not respond, while the first continues to work as expected.

Since there’s usually a considerable gap between when I use the admin console or add new switches, I don’t always remember the optimal setup process.

Edited Sunday at 05:24 PM4 days by UD2)17rrh

I'm referring to the portal, not Admin Console. When you defined the Alexa spoken in the portal, what did you click on at the top? "Device" or "Scene"?

You need to click on Scene, and then select the scene from the list (you'll see scene names instead of device names)

On 12/7/2025 at 1:29 PM, Guy Lavoie said:

I'm referring to the portal, not Admin Console. When you defined the Alexa spoken in the portal, what did you click on at the top? "Device" or "Scene"?

You need to click on Scene, and then select the scene from the list (you'll see scene names instead of device names)

Thanks so much. Very helpful. So I have the scene set up in the portal and the spoken word identified. Now what I get from Alexa is "dining room is not responding. Please check its network connection". Nothing happens with the lights upon the spoken word. Frustrating as all the other spoken word command's function well.

2 hours ago, UD2)17rrh said:

So I have the scene set up in the portal and the spoken word identified. Now what I get from Alexa is "dining room is not responding. Please check its network connection". Nothing happens with the lights upon the spoken word. Frustrating as all the other spoken word command's function well.

Do you have any other Alexa devices set up as scenes? If yes, are they working? Post a picture of the Alexa scene device (as seen in the portal) here.

15 hours ago, UD2)17rrh said:

Thanks so much. Very helpful. So I have the scene set up in the portal and the spoken word identified. Now what I get from Alexa is "dining room is not responding. Please check its network connection". Nothing happens with the lights upon the spoken word. Frustrating as all the other spoken word command's function well.

After you add a device or scene on portal you need tell Alexa to discover new devices. It is the same as if you physically added a new device, the device is there, but Alexa still needs to recognize it's existence. The portal "exposes" the device to Alexa, but Alexa still has to be made aware of it by discovery.

Edited Tuesday at 02:26 PM2 days by apostolakisl

4 minutes ago, apostolakisl said:

After you add a device or scene on portal you need tell Alexa to discover new devices. It is the same as if you physically added a new device, the device is there, but Alexa still needs to recognize it's existence. The portal "exposes" the device to Alexa.

Well in my case, they devices get automatically added, something that the UDI skill seems to do for me.

He should first check that the device appears in the Alexa app. It must, because he wouldn't get a "not responding" reply if it didn't exist. Instead it would be about there being no such device.

15 hours ago, UD2)17rrh said:

Now what I get from Alexa is "dining room is not responding. Please check its network connection". Nothing happens with the lights upon the spoken word. Frustrating as all the other spoken word command's function well.

Make sure you don't have Alexa+ running on any devices. This has been an issue that sometimes gives this result/reply. You would need to review other threads about Alexa+ to see how they resolved it. If you do have it enabled you just need to go to each device it is enabled on and tell it to revert or disable (I'm not sure exactly what is done as I never enabled it, but have seen other posts about it).

For the last few years Alex would auto discover when items are added in the portal. Also, make sure the scene is correctly behaving to being activated from admin console rather than a switch/device. Alexa's control of a scene is as if the "ISY" is the control for the scene. Sometimes the scene is not programmed correctly to operate from admin console, but only when a certain control node us used.

Also, make sure the spoken names and node/device names on the UD Portal are unique. Duplicates can be confusing to Alexa.

1 hour ago, Guy Lavoie said:

Well in my case, they devices get automatically added, something that the UDI skill seems to do for me.

He should first check that the device appears in the Alexa app. It must, because he wouldn't get a "not responding" reply if it didn't exist. Instead it would be about there being no such device.

That is odd. The UD skill on Alexa is the only way to have ISY and Alexa sync at all as far as I know. Unless there is some other Alexa skill you are talking about, i am only aware of the single UD skill. When I search Alexa for Universal Devices only one shows up. And after I expose a scene or device or variable or whatever on the portal, I always have to tell Alexa to discover new devices. I always do it from my phone and then 10 seconds or so later whatever I "exposed" shows up in the list of new things discovered by Alexa and it asks me what I want to do with those things. Those things are not on my Alexa until I do this discovery. Maybe I am just not waiting long enough.

I go to the 3 line setup menu icon at the bottom, then the "+" at the top right, then "device", then scroll down to the bottom and hit "other", then I select "can't match logo", then a few seconds later it tells me it discovered whatever I added.

2 hours ago, apostolakisl said:

That is odd. The UD skill on Alexa is the only way to have ISY and Alexa sync at all as far as I know. Unless there is some other Alexa skill you are talking about, i am only aware of the single UD skill.

If you have the Alexa app open on your phone, you'll sometimes see a popup saying that the new device you just define in the portal was added.

Also note what @Geddy is saying above: "For the last few years Alexa would auto discover when items are added in the portal"

40 minutes ago, Guy Lavoie said:

If you have the Alexa app open on your phone, you'll sometimes see a popup saying that the new device you just define in the portal was added.

Also note what @Geddy is saying above: "For the last few years Alexa would auto discover when items are added in the portal"

So you are saying that Alexa is doing some periodic discovery process all on its own? Every time I added a device, nothing popped up immediately. I always ran discovery process never waiting long, perhaps 15 minutes, probably less. Perhaps if I just waited a few hours or a day it would have done it anyway?

Anyway, regarding @UD2)17rrh it certainly can't hurt to trigger Alexa into a discovery.

What I'm saying is that the UDI skill seems to be signaling Alexa that the new device has been added, automatically, right away.

24 minutes ago, Guy Lavoie said:

What I'm saying is that the UDI skill seems to be signaling Alexa that the new device has been added, automatically, right away.

Is this a new development? Last I added stuff about 6 months ago, I had to do a discover. I was using the Alexa app to discover, so if something was going to pop up on its own, I would have seen it.

1 minute ago, apostolakisl said:

Is this a new development? Last I added stuff about 6 months ago, I had to do a discover. I was using the Alexa app to discover, so if something was going to pop up on its own, I would have seen it.

Well I've only been a UDI user for about 16 months, but it's always been that way for me. The pop up appears only once, if you happen to be looking at your screen in the Alexa app. Otherwise you'll miss it. And I haven't seen it every time. But the device gets added every time.

3 hours ago, apostolakisl said:

So you are saying that Alexa is doing some periodic discovery process all on its own? Every time I added a device, nothing popped up immediately. I always ran discovery process never waiting long, perhaps 15 minutes, probably less. Perhaps if I just waited a few hours or a day it would have done it anyway?

I don't add many devices, and haven't added many to the portal, but last time I did add something to the portal I had an alert on my phone (iOS) near instantly that a device had been added to the Alexa system. I wouldn't need to run "Alexa, discover devices". It's just shown up as soon as I hit save on the portal system. I assume it was an update Amazon made in the Alexa/Echo environment as it began to support more and more "smart" devices. It auto discovered devices. I'm not sure if/how this would work in the Android world, but I know from my experience (and granted isn't much because I haven't added more than maybe 5 devices in the last 2-3 years) the discovery process seemed to become automated and near instant. Sure, I guess it might be different for other items/users/systems, but personal experience was that it was automatic. And it sounds like @Guy Lavoie experienced the same result.