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i3 Dials Not Saving EISY Changes

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HI

I just setup a new EISY Home in a new location. I updated to firmware and UI version IoX v.6.0.3.

After adding multiple i3 Dials, when I try to make any changes, eg, ramp rate , on level, or mode from dimmer to relay, nothing gets updated on the device. I have tries multiple times and rebooted EISY. Each time I click Write Changes button and/or right click to Write Updates to Device. WHen I do this, event viewer shows no communication. When I querry device, the settings revert back to default.

How do I resolve this? Have others had issues with the i3 devices? Do I need to revert to manual device programming or use the Insteon controller outside of ISY?

Note, before adding to EISY, I factory reset the devices via air gap etc.

Any wisdom on this?

Thanks

  • Author

...Update,,,

Interestingly, using the UD App on my phone, I have changed Mode from Dimmer to Relay. However does not work on the Admin Console. I am connected locally with both.

This sounds like a familiar problem. Are you in the Java console? If so, it was changed some time back, but not well documented. The Write Changes button doesn't do much. After making your adjustment, click on the actual button "On Level" or "Ramp Rate" after making your adjustments. It will write your changes.

Screenshot 2025-12-12 at 9.54.03 AM.png

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