I just finishing upgrading and am also receiving the socket timeout error. The upgrade seemed to complete correctly, but after the reboot, I had trouble restarting PG3, but eventually got it to start. In addition, when I use the UDM interface on my iphone, when I try to synchronize to the EISY, it starts, gets to the programs step, starts the next phase and stops. It never gets to the end where it displays the number of unused items, where it asks if you want to backup and then delete them. So I am not sure if that functionality has changed or if its not working.

- Fixed warning for upgrade to 14.x <br/>

************ IoX ************

isy-6.0.3_3

Name           : isy

Version        : 6.0.3_3

Installed on   : Sat Dec 13 08:30:25 2025 EST

Origin         : misc/isy

Architecture   : FreeBSD:14:amd64

Prefix         : /usr/local

Categories     : misc

Licenses       :

Maintainer     : michel@universal-devices.com

WWW            : UNKNOWN

Comment        : ISY Port to X (IoX)

Sh

21 minutes ago, baabm said:

In addition, when I use the UDM interface on my iphone, when I try to synchronize to the EISY, it starts, gets to the programs step, starts the next phase and stops

I have seen this before. Try rebooting eisy and make sure everything is up and running before synchronizing UD Mobile.

I restarted my modem and my router, then I rebooted my EISY and am still getting the same issue with synchronization. It gets a little past "programs", then bombs out with a message that disappears so quickly, I cannot read it. Then I noticed that my caseta devices weren't working using UDM, so I opened the PG3 server and Admin Console on my mac. I got at least one instance of the socket error on AC while trying to figure out what was happening. I then reloaded the caseta plugin and it started working. I retried the sync and it still didn't work. Any ideas?

10 minutes ago, baabm said:

I restarted my modem and my router, then I rebooted my EISY and am still getting the same issue with synchronization. It gets a little past "programs", then bombs out with a message that disappears so quickly, I cannot read it. Then I noticed that my caseta devices weren't working using UDM, so I opened the PG3 server and Admin Console on my mac. I got at least one instance of the socket error on AC while trying to figure out what was happening. I then reloaded the caseta plugin and it started working. I retried the sync and it still didn't work. Any ideas?

Try checking the rest of your plugins to make sure they are started and data is populating in the admin console. I suspect you might have another plugin that didn't properly start - but that is a guess.

16 hours ago, baabm said:

It never gets to the end where it displays the number of unused items, where it asks if you want to backup and then delete them. So I am not sure if that functionality has changed or if its not working.

This means things are correct. It's not an issue. But you can post in UD Mobile area or open a support ticket just to get UD to confirm this. I've synced many times and not get an alert about unused items. I'm not sure what has triggered that in the past, but if the system isn't changing then I wouldn't expect this to be an issue. Usually mine was when I would sync my phone then sync my ipad after making small adjustments.

Edit: Split your post out from another thread to be able to focus on resolving different issues.