Yesterday at 03:25 AM1 day I followed the instructions here to the letterhttps://wiki.universal-devices.com/ISY-99i/ISY-26_INSTEON:Resetting_Your_Userid/PasswordI used the physical button method. My old Admin username / password still worked, not admin/admin as I was expecting. Java cache has been cleared, browser cache, etc.Has this ever been reported before?
9 hours ago9 hr 23 hours ago, HTTRC said:I followed the instructions here to the letterhttps://wiki.universal-devices.com/ISY-99i/ISY-26_INSTEON:Resetting_Your_Userid/PasswordI used the physical button method. My old Admin username / password still worked, not admin/admin as I was expecting. Java cache has been cleared, browser cache, etc.Has this ever been reported before?For starters, what device device are you attempting to reset the login on?When you say physical button, what button are you referring to?
9 hours ago9 hr 4 minutes ago, DennisC said:When you say physical button, what button are you referring to?I think he means by holding in the reset button.So it needs to be held in continuously for some 11 or 12 seconds, until the LED sequence appears as described. I've reset a few ISY99i units that way.
8 hours ago8 hr 14 minutes ago, Guy Lavoie said:I think he means by holding in the reset button.So it needs to be held in continuously for some 11 or 12 seconds, until the LED sequence appears as described. I've reset a few ISY99i units that way.Well, that's why I asked the question. Is that the button he is holding or is he doing something different?If he is doing it correctly, it's odd that it's not working for him. Any time I have tried, I never had an issue.
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