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Assistance tracking down random triggered event

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I have a random event which starts when a motion sensor (2844-222) triggers a scene for basement lights, but (not related) my garage door (IOLinc) opens and a light (LampLinc) turns on.

This is very rare event occurring once every 4 weeks ... The motion sensor is top of basement stairs and controls basement light scenes ...

Post event, looking through LOG (Tools) the motion sensor, the garage door (IOLinc) or the LampLinc do NOT appear when this event log and when I look at the LampLinc status, it shows off state, and If I look at a scene containing the LampLinc, it shows OFF status, but a mini remote button (4 Scene) shows ON associated with the LampLinc

I have run Tools / Diagnostics / Event Viewer for weeks hoping to catch what triggers this event ... no luck ...

Looking for direction on how to capture / diagnose this random event

Cheers

If the ISY has no knowledge of the event, and the Event Viewer isn't showing anything, this would appear to qualify as an "all on"event. Motion sensors and KPL's calling programs that in turn call scenes involving the triggering device are known instigators. The Wiki Guidance is below. There are also numerous posts on the forum.

Smartlabs has removed the all-on command from some recently produced devices (V.45). Your IOLinc is probably susceptible. The second link below shows how to test for susceptibility.

The 3rd link shows devices that have been tested for susceptibility and have passed.

As a precaution, you should probably perform a "restore device" on your problem units to make sure no extraneous links have crept in over time.

Wiki link on preventing all on events

https://wiki.universal-devices.com/INSTEON_Random_All_On_Events

You can test for susceptible all on devices as shown here:

Edited by IndyMike

  • Author
8 minutes ago, IndyMike said:

If the ISY has no knowledge of the event, and the Event Viewer isn't showing anything, this would appear to qualify as an "all on"event. Motion sensors and KPL's calling programs that in turn call scenes involving the triggering device are known instigators.

Appreciate the response and I think I understand what you are suggesting by "instigators", but there are no associations of my basement light control via programs, sensors or KPL's here to my garage door control or a standalone light ....

I also discovered today, the garage light was also turned on ... which is new

57 minutes ago, jim_ said:

Appreciate the response and I think I understand what you are suggesting by "instigators", but there are no associations of my basement light control via programs, sensors or KPL's here to my garage door control or a standalone light ....

I also discovered today, the garage light was also turned on ... which is new

The "Random" event is caused by a communication collision at the PLM. The result of the collision is an Insteon "All-On" command sent to all devices. Devices that have not had the command removed will be affected.

Insteon MS and other Insteon wireless devices are near the top of the instigators list.

Is the MS on batteries? In addition to the restore device suggestion, you can try factory resetting it and adding new batteries and then restore device. My experience is that lower the battery voltage gets on the MS, the more un predictable the behavior gets. I eventually put my MSs on a spring/fall battery rotation, ignoring the battery node from the device... and factory resetting them / restore device every time

  • Author
1 hour ago, IndyMike said:

The "Random" event is caused by a communication collision at the PLM. The result of the collision is an Insteon "All-On" command sent to all devices. Devices that have not had the command removed will be affected.

learning enabled ... I understand a collision @ PLM, but not understanding "All-On" + "Devices that have not had the command removed will be affected" How does one remove the command "All-On" per device ?

1 hour ago, paulbates said:

Insteon MS and other Insteon wireless devices are near the top of the instigators list.

Is the MS on batteries? In addition to the restore device suggestion, you can try factory resetting it and adding new batteries and then restore device. My experience is that lower the battery voltage gets on the MS, the more un predictable the behavior gets. I eventually put my MSs on a spring/fall battery rotation, ignoring the battery node from the device... and factory resetting them / restore device every time

MS is hardwired to 5v and was factory reset ~ 6 months ago, but days after this random event was still occurring. I'm not convinced it's the MS as root cause ...

Since it's always the same devices affected (Lamp, Garage Door, and Garage Light (wife confirmed specifically these 3 only) and there is zero association with the MS / basement lights, we do know that when after 60 second-ish the MS is triggered, then these other 3 devices are affected. Since its not practical to share all my devices and related programs, but there are KPL's with control for this group of devices as well as others .... is it possible for data collision in a KPL ? (and yes the KPL(s) have been reset) ....

Back to the question of tools ... should I expect to see messaging in event viewer or is there other tools that I should explore or I'm SOL from a logging perspective ?

If it's workable, I'd pull the plug on the MS for the approximate amount of time it takes the ALL ON event to happen and see if it happens again. I had an MS 2 in my garage for a couple of years, on power not batteries. Worked perfectly during that time, ... until recently....

It recently started having problems and I tried all of the suggestions I gave above and had problems changing parameters such that they would stick. It was sending A LOT of messages for its motion sense. Factory resetting, etc had no effect so I replaced it with something else.

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