I have a basic scene to 'turn on basement'

When I tell Alexa to turn it on its fine.

When I ask to shut it off a SWL and a KPL never shut off.

I've removed the scene from Portal and re added it, still the same.

I have other scenes called Basement 30%, basement 15% etc when I say to turn on basement 30% (etc), fine. Telling them to shut off basement 30% works fine (for all percentage scenes.

But the basement one only shuts off some lights

3 minutes ago, andrew77 said:

When I ask to shut it off a SWL and a KPL never shut off.

When things turn on and not back off, consistently, that can mean that the load is creating noise. The noise isn't there when off, you turn it on-- noise and it can't 'hear; any more. Scenes are particularly vulnerable as there is not confirm/retransmit.

What are the loads, are they the same?

16 minutes ago, paulbates said:

When things turn on and not back off, consistently, that can mean that the load is creating noise. The noise isn't there when off, you turn it on-- noise and it can't 'hear; any more. Scenes are particularly vulnerable as there is not confirm/retransmit.

What are the loads, are they the same?

The loads are all the same. Just differing percentages

@andrew77 is this the same issue you started in another thread last month?

Just now, Geddy said:

@andrew77 is this the same issue you started in another thread last month?

No, that was my outside lights, these are my basement lights

• If they're bulbs, remove them and re-test that way.

• Dimming the bulbs to a certain percentage could possibly create noise. Temporarily try a different, higher percentage to see what the results are

4 minutes ago, andrew77 said:

No, that was my outside lights, these are my basement lights

okay...different lights, but swear it sounds like same issue. Involving Alexa and that things don't turn off. It sounds like the scenes are not setup correctly and when Alexa is controlling them it's not doing what you think it should. If you attempt to turn off the scene from IoX Admin Console what happens? My guess is the same as when Alexa is used to turn them off.

28 minutes ago, Geddy said:

okay...different lights, but swear it sounds like same issue. Involving Alexa and that things don't turn off. It sounds like the scenes are not setup correctly and when Alexa is controlling them it's not doing what you think it should. If you attempt to turn off the scene from IoX Admin Console what happens? My guess is the same as when Alexa is used to turn them off.

When I shut them off from the console it shuts them all off, works as it should.

24 minutes ago, andrew77 said:

When I shut them off from the console it shuts them all off, works as it should.

That's good. Then it's probably how Alexa handles scenes. I don't have many scenes and don't expose them to Alexa so can't help. From what you were describing was sounding more like a scene wasn't setup correctly. Has this always happened or is it a recent issue?

What if you add the scene, but in the "Alexa Category" make it a switch (or device)? I have a few 2-way switches that are scenes and have them in the portal as a scene, but "Alexa Category" is "Device". When I turn "Stairs" on both on/off switches show as on.

On 2/7/2026 at 5:44 PM, Geddy said:

That's good. Then it's probably how Alexa handles scenes. I don't have many scenes and don't expose them to Alexa so can't help. From what you were describing was sounding more like a scene wasn't setup correctly. Has this always happened or is it a recent issue?

This is recent. It used to work fine.

On 2/7/2026 at 5:44 PM, Geddy said:

What if you add the scene, but in the "Alexa Category" make it a switch (or device)? I have a few 2-way switches that are scenes and have them in the portal as a scene, but "Alexa Category" is "Device". When I turn "Stairs" on both on/off switches show as on.

I'm not sure how I would do this.I think it just automatically migrates to Alexa when I make the Scene in the ISY portal

13 hours ago, andrew77 said:

This is recent. It used to work fine.

I'm not sure how I would do this.I think it just automatically migrates to Alexa when I make the Scene in the ISY portal

Well you add the new Alexa spoken in the portal, you get to choose from several types:

You need to click on "Scene" to define it as a scene to Alexa. That's probably what you did, since you won't see your scene names in the select list if you choose something else. Unless you have Devices and Scenes with confusingly similar names!

But you say it used to work, so that sounds like an unlikely issue. It probably boils down to something creating noise, as was said initially. Lighting devices can go bad, so you can't rule that out without testing. I don't know how many lights are involved in that one scene or how much trouble they are to temporarily remove (light bulbs only need to be unscrewed). The trick is to remove one at a time and test again.

I think I've selected the right post as the solution.

I went to the Portal and made the scene into a Light instead of a Scene. For some reason that worked.

Thank you everybody. I realize its not easy to solve other people's tech issues through a forum but you guys do it again and again