I just installed two of the Insteon I3 4-button keypads, and eisy doesn't seem to be able to actually add links to them.
From admin console I can created a scene, and added one button of the i3 keypad, and a vintage insteon dimmer. (a 2477D).

The interface seems to proceed to write to both devices and there are no errors reported, but in the end they are not linked.

I was able to manually link the two devices without issue.

Also I noticed that the 3 non-load-controlling buttons on the keypad do not show up as having an off/on status or indication that they can be controlled, but they do have a LED indicating that the button is in the on or off state.

Any thoughts? Is the I3 keypad truly supported?

Edited yesterday at 01:32 AM1 day by Flynwill

This is kind of generic advice, but I have a number of PS01 i3 paddles, a couple of them needed to be factory reset to link and behave properly. Also, some had unexpected things turned on (or not turned on) in their settings, or their separate Flags node setting.

One head scratcher was the Flag for turning wireless off, it was enabled for my furthest away switch so it wasn't communicating on rf.. took a while to figure out what was going on. I almost returned it.

They've all been fine for several years since working around this kind of thing. Take a look at all settings and flags. If those look ok, factory reset it and try again.

Ok, an update. These units seem to have been set out-of-the box such that the bottom button controls the local load, not the top as is documented. When I determined this I figured I just didn't know which way was "up". And in particular if I select the .1 section in the eisy admin console and issue on/off commands the load is indeed switched on and off. However it appears that when I created the scene the top button was indeed added to the scene, but since it doesn't control the attached load the first reaction is "it doesn't work".

I did try to do the "factory reset" procedure, but never seem to be able to get it take (never got the long beep that the documents say should happen, and the setup never changed).

Did anyone ever find a manual way to set the which button controls the load on these?
I'll continue to play with it later today.

Also I don't seem to be able to change any of the flags from eisy. Specifically I tired setting relay mode (vs dimmer) or the rf disable flag (which is set on according to eisy).

Edited 23 hours ago23 hr by Flynwill

Further update: I was able to factory reset both keypads, which restored them to control their connected load with the top button. With that fix I was able to get zones all configure.

It would be good to be able to set which button controls the local load from eisy-admin is there any chance that will show up in a future revision?

Also I can not change any of the flags associated with these keypads. If I make a change and click the "Write Changes" button nothing happens, no "System Busy" popup or other indication of activity and if you refresh the device the flag dropdowns revert to the previous state.

4 hours ago, Flynwill said:

Also I can not change any of the flags associated with these keypads. If I make a change and click the "Write Changes" button nothing happens, no "System Busy" popup or other indication of activity and if you refresh the device the flag dropdowns revert to the previous state

Click the label next to the setting you are changing. That will update the setting. This is a change that UD introduced in 5.x many years ago and is discussed here many times. Don’t use the “write changes” at the bottom of the screen (for these changes). Also, some have noticed that if you set a specific on rate or other settings I might not show on that device the next time admin console loads as there seems to be a display issue. No known workaround known for that issue.

Well sure enough that works (and not at all obvious that those buttons are anything other than labels). I'll admit I do not frequent these forums despite having been a user for over a decade.