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I just completed the transition from my old 994 to a new eisy. I have two Schlage locks which I was told would be problematic. They are older Schlage as well.

My start-up in the eisy went well, the backup from my 994 updated beautifully. I then went to work on the Schlage locks. As per Schlage customer service, they mention that many ZWave folks have issues in getting new third party's like ISY to see them and that the solution is very simple. Their procedure is as follows:

1) Use the "Remove a Zwave device" for any and all previously used devices.

2) Factory reset the device removing all previously used data like codes, etc.

3) "Add a ZWave device" as the eisy calls for.

The key here I believe was to factory reset the locks. I initially tried to just add them and got a continuous "writing" within eisy. After the factory reset and second removal from eisy, the locks came on line perfect. The only other bit of work was re-writing the programs I use to look for the new devices, ZYxxx rather than the 994's naming of ZWxxx. All is well and as of now I have zero issues.

That said, my firmware is 6.0.4 and I see 6.0.5 is available. Tech said I should update it. The 994 had a dedicated upgrade option on the main page. I don't see that on the new eisy. Can someone give me directions or steer me toward the procedures to update this? I am a bit concerned to do it as there are so many temperamental issues associated with ZWave and eisy.

Lastly, I would like to add the Hunter Douglas blind app to eisy. Has anyone done that and as it's my first add-on, how do I go about doing that? As a side question - Is there a way to control older Gen1 HD blinds, or just the new models?

Thanks.

Yes, the typical trouble free way to add a Zwave wave device is to use the remove function, which does a zwave exclusion on the device. Sometimes you need to do this even on a brand new device. Looks like that worked well for you.

The upgrade from 6.0.4 to 6.0.5 is a minor revision, mostly small fixes. It shouldn't affect your device configuration in any way. To do a version upgrade, go into "Configuration" and then click on "Update Packages". This will launch the download and installation of the update. It should then prompt you to reboot your eisy, which you do by clicking on "Reboot" on the same screen.

I cann't offer any answers about the blinds.

  • Author

Thanks Guy

2 hours ago, aLf said:

The 994 had a dedicated upgrade option on the main page. I don't see that on the new eisy.

It's in the same spot as it is for the ISY994:

https://forum.universal-devices.com/forum/339-current-release-announcements/

There has been a lot more moving parts for the eisy to update so UD is not posting as many update notices when minor updates are being released, but for most of the bigger updates it will certainly be posted there. I would suggest you hit the "Follow" button near the top right of the forum and setup alerts so you'll get emails and/or forum alerts when new posts are made. This way you will be able to keep the device updated as things progress.

I believe the future plans for eisy_ui will be to see if an update is available within that system, but it is not as user friendly as it could be at the moment (IMO).

2 hours ago, aLf said:

Lastly, I would like to add the Hunter Douglas blind app to eisy. Has anyone done that and as it's my first add-on

Learn more about the plugins through the wiki: https://wiki.universal-devices.com/Eisy:User_Guide#Plugins_Store_Menu

Although I think the wiki hasn't been updated to point you to the PG3 dashboard through eisy_ui, but the basics are the same. Log into https://eisy.local (use the portal credentials to log in) then go to the "store" under Plugins (press the 3 bars on the top left of the screen). Find the plugin you want to use and click on it. You can then purchase/install the plugin. Also on that page is usually a "more information" link that will take you to the github that would have a readme to help you with the setup. If you have specific questions about that plugin you can post them in that area of the forum (https://forum.universal-devices.com/forum/439-hunter-douglas/). I know @sjenkins does a great job of supporting people using his plugins. You should review some of the posts already there to help you along the setup journey.

Glad the ISY994 -> eisy conversion went well. Great tips on the Schlage process. There's been many posts about people having issues with older locks and the eisy+ZMatter dongle.

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