15 hours ago15 hr I am trying the default option, but it is not sending...I get a pop-up sayingMail server failure[[SMTP_ERRORS--1]]---Notifications send mail failedIs there anything special I need to do on my new 'EISY Home' to use the default option?
15 hours ago15 hr Is your eisy able to access the web, in general? If you go into the plugins menu, are you able to view the plugin store?
13 hours ago13 hr Author 1 hour ago, Guy Lavoie said:Is your eisy able to access the web, in general? If you go into the plugins menu, are you able to view the plugin store?From UD Mobile on DATA, I can Synchronize... not sure if it accesses EISY directly.But the fact that the Portal works (so it communicates ok)
13 hours ago13 hr 13 minutes ago, johnstonf said:I can't see Plugin Store option at all...UDI-Forum-Help-26jun10a.mp4You need to click on "Plugins" at the top, and select "Launch Polyglot V3". You then get a login menu. Log in there, and you'll get the dashboard. Click on "Plugins Store" and you should see the list of plugins you can get. If that works, it's accessing the internet ok.
13 hours ago13 hr Author Ok! i guess i was 'on my way' there, but i thought Polyglot was another variation of ISY, different animal... never had anything to do with it...I'll be back!8 minutes ago, Guy Lavoie said:You need to click on "Plugins" at the top, and select "Launch Polyglot V3". You then get a login menu. Log in there, and you'll get the dashboard. Click on "Plugins Store" and you should see the list of plugins you can get. If that works, it's accessing the internet ok.
13 hours ago13 hr Author 18 minutes ago, Guy Lavoie said:You need to click on "Plugins" at the top, and select "Launch Polyglot V3". You then get a login menu. Log in there, and you'll get the dashboard. Click on "Plugins Store" and you should see the list of plugins you can get. If that works, it's accessing the internet ok.It is asking for ISY password, not EISY password, which is kind of weird, but I tried both the ISY and the EISY PORTAL, neither work.UDI-Forum-Help-26jun10b.mp4 Edited 13 hours ago13 hr by johnstonf
12 hours ago12 hr It's asking for your IoX login. That's usually admin... Try admin for both user and password.
12 hours ago12 hr Author 7 minutes ago, Guy Lavoie said:It's asking for your IoX login. That's usually admin... Try admin for both user and password.That was it, it needed admin for username...Can I assume by the attached ScreenFlow that it is connecting OK? UDI-Forum-Help-26jun10c.mp4
12 hours ago12 hr Yes, so it's accessing the internet ok.That leaves the question about why the test email isn't working. I just clicked on "Test" on my own eisy (from that same email screen) and it worked fine. Maybe your ISP is blocking it? It would be handy to know which port number UDI uses.
10 hours ago10 hr Author 1 hour ago, Guy Lavoie said:Yes, so it's accessing the internet ok.That leaves the question about why the test email isn't working. I just clicked on "Test" on my own eisy (from that same email screen) and it worked fine. Maybe your ISP is blocking it? It would be handy to know which port number UDI uses.My ISP 'tells me' they do not block any ports Edited 10 hours ago10 hr by johnstonf
8 hours ago8 hr Author 1 hour ago, Techman said:@johnstonfTry increasing your timeout to 5000 msFrom what I can see, it's greyed out, and as soon as I leave "Default" it needs a server, etc, so the timeout isn't possible for Default mode.(or what is the procedure?)
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