Hi,

Please help me figure out what's going on or what I'm doing wrong. Ever since I upgraded to IoX 6.1.2_3 and eisy-ui 1.3.6 a few days ago, the following has happened:

1) I can't purchase or activate anything from PG3x Plugin Store. I click on the button and nothing happens (photo attached).

2) I can't access the Administrative Console with the Java .jnlp file downloaded from eisy-iu (photo attached).

3) My programs involving timed events have been screwy, although that seems to be working out over time.

Thanks for any advice.

Bob

I'm also having issues with updating plugins. I click on update but nothing happens. Not sure what that's about.

For Admin Console, have you tried clicking on "Admin Console (cloud)" in IoX Finder once you select your controller?

@Guy Lavoie I'm glad I'm not the only one. Ask for IoX Finder, I can't even get to that part. Once I acknowledge the IoX error, everything just shuts down and disappears.

5 minutes ago, BobM99 said:

@Guy Lavoie I'm glad I'm not the only one. Ask for IoX Finder, I can't even get to that part. Once I acknowledge the IoX error, everything just shuts down and disappears.

You get that error even if you choose the cloud option? That pop up error would normally happen after selecting the admin console option.

45 minutes ago, BobM99 said:

Hi,

Please help me figure out what's going on or what I'm doing wrong. Ever since I upgraded to IoX 6.1.2_3 and eisy-ui 1.3.6 a few days ago, the following has happened:

1) I can't purchase or activate anything from PG3x Plugin Store. I click on the button and nothing happens (photo attached).

2) I can't access the Administrative Console with the Java .jnlp file downloaded from eisy-iu (photo attached).

3) My programs involving timed events have been screwy, although that seems to be working out over time.

Thanks for any advice.

Bob

Are you receiving that mismatch when you attempt to open the admin console?

If so try delete Java files (all 3 boxes) and download a new start.jnlp from UD website.

@DennisC Thanks, that did the trick (kicking myself for not thinking of this).

@Guy Lavoie Even from AC, PlugIn Store still doesn't work. We can't be the only two people with this problem . . . or could we?

There's an known sssue with the Plug-in Store / PG3. I opened a ticket. UD is aware of the problem.

I'm assuming you are updating from the beta store. If so, please update to the latest eisy-ui release 1.3.7,

42 minutes ago, bmercier said:

I'm assuming you are updating from the beta store. If so, please update to the latest eisy-ui release 1.3.7,

I just came across this, and updated to 1.3.7. But I still cannot update a plugin. It just doesn't do anything when I click on update.

It's a known issue, should be fixed later in the week with a new release.

4 hours ago, Techman said:

It's a known issue, should be fixed later in the week with a new release.

More like later today! @Techman just alerted me to a new PG3x update 3.4.24. I installed it and it fixed my plugin update issue. Thanks to UDI for the quick fix!