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Show PLM Links Table not showing any data

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I don't have an Eisy, but you should see some activity in the Event Viewer (Level 3) when it tries to read the PLM. The 1st line [GET-LNK-RSP] is a must. If it is not displayed, the Eisy isn't trying to read the PLM.

If the process is functioning correctly, the Eisy will continue issuing [GET-NEXT-LNK-RSP] commands until it hits the end of the PLM table.

  • Sat 09/26/2026 05:05:07 PM : [GET-LNK-RSP ] 02 69 06

  • Sat 09/26/2026 05:05:07 PM : [LNK-DATA    ] 02 57 E2 00 58 B0 78 01 20 45

  • Sat 09/26/2026 05:05:08 PM : [GET-NEXT-LNK-RSP] 02 6A 06

  • Sat 09/26/2026 05:05:08 PM : [LNK-DATA    ] 02 57 E2 10 58 B0 78 01 20 45

  • 3 weeks later...

Where do you guys even see the options for PLM or Device links? I don't see anything in eisy-ui like I'm used-to in the java Admin Console:

image.png

45 minutes ago, GPritchard said:

Where do you guys even see the options for PLM or Device links? I don't see anything in eisy-ui like I'm used-to in the java Admin Console:

image.png

Menu > Protocols > Insteon. Or Right Click Device > Configuration

Thanks, Javi - there it is!

Weirdly, my PLM links shows empty! Even if I use Advanced -> Restore Modem (PLM). Always empty. But the Admin Console (Java) shows PLM links.

Edited by GPritchard

I just checked my eisy... with eisy-ui show PLM links reports "no records found" -- But it also says system busy and event viewer shows eisy receiving something like 870 lines, presumably from the PLM. In fact if I open the admin console it shows the PLM links table scrolling on the screen in response to the eisy-ui initiated process. Clearly something is amiss with eisy-ui display. Otherwise system is behaving normally. This is with eisy-ui 1.4.3_1 and IoX 6.1.2_10.

  • Author
On 9/26/2026 at 7:27 PM, Techman said:

@dwengrovitz

I'm runing 1.3.11_1 and i'm able to view both the device and PLM link tables in eisy-ui

Did you try rebooting the eisy

Yes - I've rebooted multiple times. The problem still exists for me on eisy-ui beta 1.4.2. The system looks like it's busy doing something, but no data ever gets displayed.

See screenshot below ... eventually, the orange box goes away and the white remains, with no link data displayed.

Image 10-13-26 at 6.02 PM.png

Edited by dwengrovitz

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