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Insteon device not sending status

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I have a six button keypad switch in my ensuite that I am using to control the ensuite fan. The on and off buttons turn the fan on and off. The other four buttons are labelled as 15min, 30min, 1hour, 2hour. These are controllers in scenes with the on/off buttons set up to respond. So if any of the buttons are pressed the fan comes one. Also the hot water circulation pump is activated. And if the water closet door is open it turns that on as well. The water closet has a Lutron Z-wave switch that I bought when Insteon went out of business years ago. When any of these four buttons are pressed they activate a timing program in my EISY to turn off the fan scene that is running in the time listed on the button.

I was gifted a brand new Insteon On/Off switch in March. Tonight I finally decided what I wanted to do with it. Since my wife and I always select the 2 hour option I figured I would put this switch in the place of the six button keypad and then move the keypad to the powder room on the main floor to use the timer functions on that fan. I want to put a switch here because I have a Zooz 4 in 1 zwave sensor on the way that I plan to use the motion sensor to turn the hot water circulation on and the humidity sensor to turn the fans on. Just like the setup I have in the main bathroom.

I removed the keypad and installed the switch. I then added the device in the admin console. I was able to turn it on and off from the console. So I created a new scene to get it to control the circulation pump as well as the water closet fan. The first oddity was that the water closet fan would not update the command to "on" in the scene. I could do all the other commands (off, query, etc), but not on. This was minor. I plan to swap out all my Lutron devices with either Insteon or a device that follow proper z-wave protocols.

I ran into an issue when I tried to operate the switch manually. The status did not change in the admin console. So I tried to operate it with the console and it worked fine, but whenever I operated it manually it did not activate anything other device in the scene or update its status on the console. I tried a query and that worked. I opened the event viewer and when i sent commands or did a query I could see the traffic to device, but nothing if operated manually.

Is there something I should try to troubleshoot this? Or do I just have a bad device? I ended up putting the keypad back and restoring my IoX with a backup I made before swapping out the device.

Cheers,

K

  • Author

No, the working keypad is from long before i3 ever became a thing. The switch that isn't working is also not an i3.

K

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