Skip to content
View in the app

A better way to browse. Learn more.

Universal Devices Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

EISY-AI "stuck" at Starting

Featured Replies

After attending the webinar, I thought I'd give EISY AI a try to create a plugin. After installing EISY AI, the plugin status is "Starting". Is there something that needs configuring?

I do notice some errors in the log. The following is after clicking on Restart:

2026-11-07 17:20:30.017 MainThread udi_interface INFO init:<module>: Loading interface module

2026-11-07 17:20:30.065 MainThread udi_interface INFO interface:<module>: Loading MQTT module

2026-11-07 17:20:30.609 MainThread udi_interface INFO interface:<module>: MQTT module loaded

2026-11-07 17:20:30.839 MainThread udi_interface INFO init:<module>: Loading udi_interface module

2026-11-07 17:20:30.840 MainThread udi_interface INFO init:<module>: Loading node module

2026-11-07 17:20:30.840 MainThread udi_interface INFO init:<module>: Loading custom module

2026-11-07 17:20:30.840 MainThread udi_interface INFO init:<module>: Loading isy module

2026-11-07 17:20:30.840 MainThread udi_interface INFO init:<module>: Loading OAuth module

2026-11-07 17:20:30.840 MainThread udi_interface INFO init:<module>: UDI interface initialized

2026-11-07 17:20:30.840 MainThread udi_interface INFO init:<module>: UDI Python Interface for Polyglot version 3 3.4.8 Starting...

2026-11-07 17:20:30.841 MainThread udi_interface ERROR udi_interface:write: Traceback (most recent call last):

2026-11-07 17:20:30.841 MainThread udi_interface ERROR udi_interface:write: File "/var/eisyui/ns/plugin_6/eisyai.py", line 8, in <module>

2026-11-07 17:20:30.842 MainThread udi_interface ERROR udi_interface:write: from ioxplugin import Plugin

2026-11-07 17:20:30.842 MainThread udi_interface ERROR udi_interface:write: ModuleNotFoundError

2026-11-07 17:20:30.842 MainThread udi_interface ERROR udi_interface:write: :

2026-11-07 17:20:30.842 MainThread udi_interface ERROR udi_interface:write: No module named 'ioxplugin'

31 minutes ago, Nestor said:

After attending the webinar, I thought I'd give EISY AI a try to create a plugin. After installing EISY AI, the plugin status is "Starting". Is there something that needs configuring?

I do notice some errors in the log. The following is after clicking on Restart:

2026-11-07 17:20:30.017 MainThread udi_interface INFO init:<module>: Loading interface module

2026-11-07 17:20:30.065 MainThread udi_interface INFO interface:<module>: Loading MQTT module

2026-11-07 17:20:30.609 MainThread udi_interface INFO interface:<module>: MQTT module loaded

2026-11-07 17:20:30.839 MainThread udi_interface INFO init:<module>: Loading udi_interface module

2026-11-07 17:20:30.840 MainThread udi_interface INFO init:<module>: Loading node module

2026-11-07 17:20:30.840 MainThread udi_interface INFO init:<module>: Loading custom module

2026-11-07 17:20:30.840 MainThread udi_interface INFO init:<module>: Loading isy module

2026-11-07 17:20:30.840 MainThread udi_interface INFO init:<module>: Loading OAuth module

2026-11-07 17:20:30.840 MainThread udi_interface INFO init:<module>: UDI interface initialized

2026-11-07 17:20:30.840 MainThread udi_interface INFO init:<module>: UDI Python Interface for Polyglot version 3 3.4.8 Starting...

2026-11-07 17:20:30.841 MainThread udi_interface ERROR udi_interface:write: Traceback (most recent call last):

2026-11-07 17:20:30.841 MainThread udi_interface ERROR udi_interface:write: File "/var/eisyui/ns/plugin_6/eisyai.py", line 8, in <module>

2026-11-07 17:20:30.842 MainThread udi_interface ERROR udi_interface:write: from ioxplugin import Plugin

2026-11-07 17:20:30.842 MainThread udi_interface ERROR udi_interface:write: ModuleNotFoundError

2026-11-07 17:20:30.842 MainThread udi_interface ERROR udi_interface:write: :

2026-11-07 17:20:30.842 MainThread udi_interface ERROR udi_interface:write: No module named 'ioxplugin'

Yes - the plugin requires configuration. There's additional info when you click on "More Info" on the Plugin About page in the Plugin store, including a working JSON example for integrating Claude.

One thing that is a bit different for this plugin from several others is how the configuration parameters are setup. Best I can tell, the only parameter is "Configuration" and the full set of JSON with all of the additional config parameters gets put into the Values field next to that.

Edited by dwengrovitz

What version is your UDX at? If you upgraded it sometime yesterday (Friday) and it's at 5.3.0 or more, then that will need to be rolled back by UDI. Are your other plugins working?

You're trying this on a eisy (not Polisy) right?

I'm pretty sure you still need to be on Staging to run this. Before entering the sample JASON, you need to update it with your AI key. Afterwards, restart the plugin.

Create an account or sign in to comment

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.