Michel Kohanim Posted August 19, 2011 Author Posted August 19, 2011 Hello mohansen, Thanks so very much for the log. I noticed a lot of DNS error but I am not sure why that would cause a system hang. I do not think it's ELK related. I sent you an email with more questions. Again, sincere apologies for this problem. Hi polexian, Unfortunately not. With kind regards, Michel Quote
polexian Posted August 19, 2011 Posted August 19, 2011 Ok. How about run a program when a link is severed? Joe --- - Sent from my iPhone using Tapatalk Quote
Candide Posted August 19, 2011 Posted August 19, 2011 So far 3.1.6 has been a very reliable. I am receiving far fewer Wbug errors and email notifications have been solid. I do see the -11022 errors below, pretty much every day. Any suggestions on those? Thanks....... Tue 2011/08/16 07:09:54 PM System -140005 CLI-WBug Tue 2011/08/16 07:55:06 PM System -110022 /CONF/FF0904.REC Tue 2011/08/16 07:55:06 PM System -110012 /CONF/FF0904.REC Tue 2011/08/16 10:49:07 PM System -110022 /CONF/FF0904.REC Tue 2011/08/16 10:49:07 PM System -110012 /CONF/FF0904.REC Tue 2011/08/16 10:49:55 PM System -110022 /CONF/FF0904.REC Tue 2011/08/16 10:49:55 PM System -110012 /CONF/FF0904.REC Tue 2011/08/16 11:03:52 PM System -140005 CLI-WBug Tue 2011/08/16 11:51:54 PM System -140005 CLI-WBug Wed 2011/08/17 12:03:47 AM System -140008 CLI-WBug:503 Wed 2011/08/17 06:03:47 AM System -140008 CLI-WBug:503 Wed 2011/08/17 06:57:57 AM System -140005 CLI-WBug Wed 2011/08/17 07:57:49 AM System -140005 CLI-WBug Wed 2011/08/17 08:39:51 AM System -140005 CLI-WBug Wed 2011/08/17 12:03:45 PM System -140008 CLI-WBug:503 Wed 2011/08/17 06:03:46 PM System -140005 CLI-WBug Wed 2011/08/17 07:41:08 PM System -110022 /CONF/FF0904.REC Wed 2011/08/17 07:41:08 PM System -110012 /CONF/FF0904.REC Wed 2011/08/17 10:30:21 PM System -110022 /CONF/FF0904.REC Wed 2011/08/17 10:30:21 PM System -110012 /CONF/FF0904.REC Wed 2011/08/17 11:15:10 PM System -110022 /CONF/FF0904.REC Wed 2011/08/17 11:15:10 PM System -110012 /CONF/FF0904.REC Thu 2011/08/18 11:54:28 AM System -10011 n/a Thu 2011/08/18 06:03:41 PM System -140005 CLI-WBug Thu 2011/08/18 08:49:40 PM System -110022 /CONF/FF0904.REC Thu 2011/08/18 08:49:40 PM System -110012 /CONF/FF0904.REC Thu 2011/08/18 09:41:20 PM System -5 Start Thu 2011/08/18 09:42:33 PM System -100002 /LOG/A.LOG Thu 2011/08/18 09:43:20 PM System -110022 /CONF/FF0904.REC Thu 2011/08/18 09:43:20 PM System -110012 /CONF/FF0904.REC Thu 2011/08/18 09:44:24 PM System -110022 /CONF/FF0904.REC Thu 2011/08/18 09:44:24 PM System -110012 /CONF/FF0904.REC Thu 2011/08/18 09:46:18 PM System -110022 /CONF/FF0904.REC Thu 2011/08/18 09:46:18 PM System -110012 /CONF/FF0904.REC Thu 2011/08/18 10:53:31 PM System -110022 /CONF/FF0904.REC Thu 2011/08/18 10:53:31 PM System -110012 /CONF/FF0904.REC Thu 2011/08/18 11:21:37 PM System -110022 /CONF/FF0904.REC Thu 2011/08/18 11:21:37 PM System -110012 /CONF/FF0904.REC Fri 2011/08/19 04:05:35 AM System -140005 CLI-WBug Fri 2011/08/19 06:05:31 AM System -140005 CLI-WBug Quote
nstein Posted August 19, 2011 Posted August 19, 2011 Since upgrading, my time zone reset to California with no daylight savings time, and I have the following errors from my error log (duplicates removed). Fri 2011/08/19 09:56:23 AM System -100002 /LOG/A.LOG Fri 2011/08/19 10:00:23 AM System -110014 /CONF/42F95.REC Fri 2011/08/19 10:00:36 AM System -100002 /LOG/A.LOG Fri 2011/08/19 10:00:36 AM System -110007 0 Fri 2011/08/19 10:04:58 AM System -5 Start I already reset the time, but haven't done anything with the file errors yet. -Nick Quote
Michel Kohanim Posted August 20, 2011 Author Posted August 20, 2011 Hi Candide, Those errors are for X10 devices and a bug which shall be fixed shortly. nstein, From which version did you upgrade? With kind regards, Michel Quote
nstein Posted August 20, 2011 Posted August 20, 2011 Michel, I upgraded from the previous beta, 3.1.5. -Nick Quote
jca001 Posted August 21, 2011 Posted August 21, 2011 I upgraded from 3.1.3 to 3.1.6 today and now email going through GoDaddy.com's smtpout.secureserver.net will not work. I had to switch back to smtp.comcast.net. No matter what port I specify, 25, 80 or 3535 as listed on GoDaddy, they all give the same results when I do a test: [ Unsupported authentication method ] I have a SMTP Diagnostic program I run that shows the actual data and sends an email and it works fine. So I have to think something changed between 3.1.3 and 3.1.6 that is does not like something that the smtpout.secureserver.net send back. Quote
dennisric Posted August 21, 2011 Posted August 21, 2011 I did the upgrade to 3.1.6 and all seemed to go fine until two days later I realized that my notifications were no longer working. I checked things out that night to see why and found several problems. Notifications not working, some items not showing status so because of that certain programs not working properly, time zone messed up, not all my items are showing up in main menu, and at login to admin all my battery operated items are not seen and I have to click OK to each one. I decided to go back to 3.15 since that was working perfectly for a long time. I should learn from past problems to leave things alone if they are working. I first restored to back to 3.1.5 then used my backup from 3.1.5 to restore. Things were still screwed up so I reset the ISY then tried the same again by loading 3.1.5 then my backup from 3.1.5 and still having same problems. I am giving up and finally realizing that this thing is becoming too much trouble. I do not have time to be constantly reprogramming everything. I hate to have a PC on all the time to do my Home Automation but I think I may just have to go to a software solution. Anyone else running into same problems? I HAVE GIVEN UP! Do not have time for this. Quote
Hurting2Ride Posted August 21, 2011 Posted August 21, 2011 I HAVE GIVEN UP! Do not have time for this. What were you fixing by going to the 3.1.6 beta? Quote
LeeG Posted August 21, 2011 Posted August 21, 2011 dennisric Was the URL to access the Admin Console changed to point to the 3.1.6 Admin Console code that is in sync with the ISY 3.1.6 firmware? Lee Quote
sanders2222 Posted August 21, 2011 Posted August 21, 2011 I am giving up and finally realizing that this thing is becoming too much trouble. I do not have time to be constantly reprogramming everything. If you want a 'set it and forget it' system, why are you upgrading to the latest betas? The official release is 2.8.16. Quote
polexian Posted August 21, 2011 Posted August 21, 2011 If you stick to the official releases you will have no problem with your isy. It's a very complex system and when new things are added sometimes Affects other portions of the code. I hope you stick around with the officials and love the product like it is supposed to be loved! --- - Sent from my iPhone using Tapatalk Quote
klundy Posted August 21, 2011 Posted August 21, 2011 I believe there is some bug in the 3.1.6 backup process. See this thread I started as a separate topic since I wasn't sure where the problem was at first. viewtopic.php?f=25&t=6807 After H2R reported a similar problem as I was having, I went back to a 3.1.5 backup I had and after that restore, everything was fine. Kevin Quote
Michel Kohanim Posted August 23, 2011 Author Posted August 23, 2011 Hello all, With sincere apologies: Backups using 3.1.6 are corrupted. Please do ensure you keep older backups and also that you do NOT restore 3.1.6 backups on your ISYs. 3.1.7 should be out shortly. With kind regards, Michel Quote
jca001 Posted August 23, 2011 Posted August 23, 2011 Michel: Will 3.1.7 address the email problem I stated a few post above? Quote
sanders2222 Posted August 23, 2011 Posted August 23, 2011 After I updated from 3.1.5 my notifications began working again. But I'm noticing the time I receive the notification can sometimes be more than a hour from when the event was registered in the ISY Programs/Summary tab. For example, my arrival time today was 9:55:40 AM. But the time on my cell phone message (the actual time the message buzzed me) was 10:39 AM. The time on my email message for the same event was 5:38 PM but it came in around 10:39 AM. Occasionally, I've noticed messages don't come at all. Today I left the house (away mode) at 8:00:45 AM and neither my phone or email notification came through at all. So just wondering if anyone else has experienced this or could my notification configuration be off? Quote
bcall Posted August 23, 2011 Posted August 23, 2011 Hi Michel, I installed 3.1.6 as soon as it came out and I haven't had any recurrences of the Elk crash issue since. I've been installing new devices and I just read about the backup issue with 3.1.6. Do you have an estimate on when 3.1.7 may arrive? Just wondering if I should hold off on some of my new installs. Also, just out of curiosity, any new goodies planned for 3.1.7? What can I say...I'm a geek and I get excited about things like this! Also, I noticed your post on the elk thread mentioning that the elk module is getting close. Any eta on that? Will it be in beta form when released? Again, let me repeat, I'm a geek so please forgive my eagerness. ) bcall Quote
ryarber Posted August 23, 2011 Posted August 23, 2011 Hello all, With sincere apologies: Backups using 3.1.6 are corrupted. Please do ensure you keep older backups and also that you do NOT restore 3.1.6 backups on your ISYs. 3.1.7 should be out shortly. With kind regards, Michel Michel, Will this affect upgrades as well? IOW, do we need to restore to 3.1.5 before we upgrade to 3.1.7? Quote
Michel Kohanim Posted August 24, 2011 Author Posted August 24, 2011 Hello all, I hope you do not mind but this will be a collective response! Mr. Allen, Would you be kind enough to send me the trace/traffic? Or, do you know which authentication method that server requires? I am hoping to have this fixed by 3.1.7. sanders2222 This is quite odd. Are you certain there are NO "Wait" statements in your programs? bcall We are hoping to have 3.1.7 out by this coming weekend. I do recommend holding off since backups using 3.1.6 will be corrupted and basically useless. 3.1.7 will basically be a maintenance release to address some of the bugs introduced in 3.1.5 and 3.1.6 ... plus support for additional devices. ELK module will come out as Beta! ryarber No, the backup bug has no impact whatsoever on upgrading firmware. With kind regards, Michel Quote
polexian Posted August 24, 2011 Posted August 24, 2011 This weekend? Elk beta? And a hurricane. How are we so lucky!!! Sent from my iPhone using Tapatalk Quote
bocarob Posted August 24, 2011 Posted August 24, 2011 Thank You elk seems much better and isy thank you waited a long time but worth the wait....Ok one big request until we get elk isy connection can we at least have the arm disarm var so we react on the state of the elk system very basic Regards Robert Quote
Michel Kohanim Posted August 24, 2011 Author Posted August 24, 2011 Hi Robert, We are so close in releasing the ELK module that it would not make sense to spend time on providing this variable. This said, if we run into delays, then yes, absolutely. polexian, I do not think ELK module will be in 3.1.7 since 3.1.7 is mainly to fix other bugs introduced in 3.1.5/6. With kind regards, Michel Quote
bocarob Posted August 24, 2011 Posted August 24, 2011 Well I spoke way to soon first thanks and we are looking forward to the release but as per the hang prob it seems to happen again. I have to cold boot the elk and the isy to clear the hang it does not hang as long as i do not try to connect to isy vis https the min i try https to isy the elk and isy seem to hang that is having 2 connections oopen one to isy and one to elk at the same time both https. I have the isy on port 500 and the elk on 2601 I am at a loss Regards Robert Quote
jca001 Posted August 24, 2011 Posted August 24, 2011 Here is the output from a program called SMTP Diagnostics. If needed I can run test from ISY and capture with wireshark, but I think this will show what the GoDaddy server is sending. And to clarify, I had GoDaddy working when using 3.1.3, but it will not work no matter what options or TCP port I use. On all example below I have changed the real domain to ADDRESS.com. This is using Comcast which does NOT require a login sequence. SMTP Diagnostics Report Trial version. Visit http://www.smtpdiagnostics.com/ for more information. 8/24/2011 9:39:38 AM Elapse time: 0:00:02.699 .................... Email address: jack@ADDRESS.com Outgoing mail server (SMTP): smtp.comcast.net Port: 25 Subject: [sMTP Diagnostics] Send Test Message: Send test from SMTP Diagnostics. .................... Connecting to mail server. Connected. 220 omta05.emeryville.ca.mail.comcast.net comcast ESMTP server ready EHLO Dragon101 250-omta05.emeryville.ca.mail.comcast.net hello [NNN.NNN.NNN.NNN], pleased to meet you 250-HELP 250-AUTH LOGIN PLAIN 250-SIZE 15728640 250-ENHANCEDSTATUSCODES 250-8BITMIME 250-STARTTLS 250 OK RSET 250 2.0.0 OK MAIL FROM: 250 2.1.0 sender ok RCPT TO: 250 2.1.5 recipient ok DATA 354 enter mail, end with "." on a line by itself . 250 2.0.0 QDfT1h00R3EgRBg8RDfTx4 mail accepted for delivery QUIT 221 2.0.0 omta05.emeryville.ca.mail.comcast.net comcast closing connection Disconnected. This is using Godaddy's email servere which require a login. SMTP Diagnostics Report Trial version. Visit http://www.smtpdiagnostics.com/ for more information. 8/24/2011 9:43:10 AM Elapse time: 0:00:02.637 .................... Email address: jack@ADDRESS.com Outgoing mail server (SMTP): smtpout.secureserver.net Port: 25 My outgoing server (SMTP) requires authentication User name for outgoing server (SMTP): relay@ADDRESS.net Password for outgoing server (SMTP): ******* Subject: [sMTP Diagnostics] Send Test Message: Send test from SMTP Diagnostics. .................... Connecting to mail server. Connected. 220 p3plsmtpa06-03.prod.phx3.secureserver.net ESMTP EHLO Dragon101 250-p3plsmtpa06-03.prod.phx3.secureserver.net 250-AUTH LOGIN PLAIN 250-8BITMIME 250 PIPELINING AUTH LOGIN 334 VXNlcm5hbWU6 cmVsYXlAYWxsZW5ob3VzZWhvbGQubmV0 334 UGFzc3dvcmQ6 TGV0TWVJbg== 235 Authentication succeeded. RSET 250 OK MAIL FROM: 250 Sender accepted. RCPT TO: 250 Recipient accepted. DATA 354 End your message with a period. . 250 Accepted message qp 26904 bytes 595 QUIT 221 Good bye. Disconnected. Some things I notice that are different are all of Comcast 250 replies have 250-******* except for the last one that has 250 OK, no dash after the 250. On the GoDaddy one the last 250 does not have dash between the 250 and PIPLINGING and there is no 250 OK. If you need more information let me know and if I should email it directly instead of posing it here. I can also set up and email account you can test with in my GoDaddy account if that would help. Quote
Michel Kohanim Posted August 25, 2011 Author Posted August 25, 2011 Robert, I think the problem is the HTTPS port number for your ISY. Would you please remove ELK configuration from ISY and try https to ISY again and let me know what happens? Mr. Allen, Thanks so very much! This helps a lot ... the only thing I do not understand is that we do support both Auth Login and Auth Login Plain (as do the servers you have listed). If it's not too much trouble, would you be kind enough to email wireshark traffic between your ISY and the server. Please use a different account and/or remove your credentials. My email address is tech@universal-devices.com . Thanks so very much and with kind regards, Michel Quote
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