Insteon Motion detectors REv.2.0

[Michel Kohanim]

Hi Tim,

 

Just went through this setup again and mine are working fine. Is it possible to ask for just one replacement? This makes no sense at all!

 

With kind regards,

Michel

[remedy1234]

Hi Michel

They have great about returns I just going to get all four replace an try that.

Thanks.

Also I need help on port forwarding on a apple extreme router.I had no trouble with port forwarding smartlinc.Can you walk me through it ?

Thanks Tim

[Michel Kohanim]

Hi Tim,

 

Thanks; please do keep us posted.

 

As far as port forwarding, you will find instructions here.

 

If you have already done the same for SmartLinc, all you have to do is:

1. Change the port to 443 (regular httpS port)

2. Change the IP to point to ISY's IP address

3. Your remote URL would be httpS://your.remote.ip

 

With kind regards,

Michel

[remedy1234]

Hi Michel

Finaly got around to do this But I did it again.I can not get in my console (XML Pasre error http:/10.0.1.12:443 DESC)?

 

Thanks Tim

[Michel Kohanim]

Hi Tim,

 

I am not sure what you are doing but something is quite amiss! The error says that you are trying to access the SSL port (443) using HTTP.

 

What URL are you using? Have you reconfigured your network?

 

You might want to try our website URL for the current firmware version you have in your ISY:

http://www.universal-devices.com/99i/[version]/admin.jnlp

 

If you have our official 2.8.16 release, you can simply remove the version from the URL.

 

With kind regards,

Michel

[remedy1234]

Hi Michel

All I did was Change the port from 80 to 443 in ISY.I had it set to 50030 berfore I had talk to you and that did not work.I have a apple extreme router and I set it up like did "smartlinc"with port 443.When ISy ask me to reboot is when I could not get back to it.I do have a back up should I factory reset and restore?

Thanks Tim

[remedy1234]

Hi Michel

All I did was Change the port from 80 to 443 in ISY.I had it set to 50030 berfore I had talk to you and that did not work.I have a apple extreme router and I set it up like did "smartlinc"with port 443.When ISy ask me to reboot is when I could not get back to it.I do have a back up should I factory reset and restore?

Thanks Tim

[Michel Kohanim]

Hi Tim,

 

You cannot change the regular port (80) to (443) which is used for HTTPS.

 

What you need to do is factory reset and then restore your backup.

 

With kind regards,

Michel

[remedy1234]

Hi Michel

Smartlinc has a default port 80 that I switched to a different port that matched the one I put in my router.I thought is was the same.There should be a block on that or a warning.

Thanks I'll let you know how I made out. When I port forward all I have to do is change the setting in the router? Do I do anything in ISY?

Tim

[Michel Kohanim]

Hi Tim,

 

Make sure ISY has two DIFFERENT ports used for HTTP and HTTPS. The rest is done at the router.

 

With kind regards,

Michel

[remedy1234]

Hi Michel

 

OK! I finaly figured it out.I had it the whole time.I have mobile linc pro I was testing it on off of my phone,I would switch it to WiFi/3G

to see if I had internet connection.When I first bought ISY I had a cisco router and changed it to a Apple extreme.The local and secure ip's were different the mobil linc pro had the old router address.Then every time I change the port in the router and click the enable internet it would come back (Failed).I assumed that it was not connected but my router is not a UNnP.Then I read"Once port forwarding is configured in the router you DO NOT need to use the ISY Enable Internet Access option"Thanks for all your patience!!

 

I should be getting new motions in,hopefully that will take care of my other issue.

 

Thanks so much

Tim

[remedy1234]

Hi Michel

 

OK! I finaly figured it out.I had it the whole time.I have mobile linc pro I was testing it on off of my phone,I would switch it to WiFi/3G

to see if I had internet connection.When I first bought ISY I had a cisco router and changed it to a Apple extreme.The local and secure ip's were different the mobil linc pro had the old router address.Then every time I change the port in the router and click the enable internet it would come back (Failed).I assumed that it was not connected but my router is not a UNnP.Then I read"Once port forwarding is configured in the router you DO NOT need to use the ISY Enable Internet Access option"Thanks for all your patience!!

 

I should be getting new motions in,hopefully that will take care of my other issue.

 

Thanks so much

Tim

[remedy1234]

Hi Michel

 

OK! I finaly figured it out.I had it the whole time.I have mobile linc pro I was testing it on off of my phone,I would switch it to WiFi/3G

to see if I had internet connection.When I first bought ISY I had a cisco router and changed it to a Apple extreme.The local and secure ip's were different the mobil linc pro had the old router address.Then every time I change the port in the router and click the enable internet it would come back (Failed).I assumed that it was not connected but my router is not a UNnP.Then I read"Once port forwarding is configured in the router you DO NOT need to use the ISY Enable Internet Access option"Thanks for all your patience!!

 

I should be getting new motions in,hopefully that will take care of my other issue.

 

Thanks so much

Tim

[remedy1234]

Sorry about the three copies it kept coming back error.

[Michel Kohanim]

Hi Tim,

 

Thanks so very much for the update. Please do keep us posted with Motion Sensors!

 

With kind regards,

Michel

[remedy1234]

Hi Michel

I have the new motion detectors.I am still having the same problem.I can get it to linc to a scene but ISY shows status in low battery only.When the motion turns on the light the light does not show on status either.I do hve other motions on the system that show status.I disabled the motion and than enable it,the staus on the sensor showed off but would not change to on when I pressed the set button.(I have someone interested in this system to have floods lights come on for security at late hours at night and disable them for normal use dark hours but I need the status to work to do that????

 

Thanks Tim

[Michel Kohanim]

Hi Tim,

 

Please call our support ... this issue has been going on for too long and we need to figure out the root cause.

 

With kind regards,

Michel

[remedy1234]

Hi Michel

 

I called and spoke to Rand,he had me restore the PLM and that did the trick.Thanks for all your help.

 

Tim