gatchel Posted November 19, 2011 Share Posted November 19, 2011 Having a problem: Elk all updated, Elk RP updated, module purchased and installed correctly. Everything seems great except importing the xml lighting file. When I export the file I don't get an option where to save it. Instead it simply opens up an IE page with the export data on the page. Probably something stupid I am doing but I can usually figure out my own stupid mistakes after a while and this one has me stumped. In IE try file...Save as...see if that works. The file extension should be .xml, I think. Quote Link to comment Share on other sites More sharing options...
IndyMike Posted November 19, 2011 Share Posted November 19, 2011 jetjock, There is a device mapping problem with the ELK export in 3.1.12. Please see Lou's post here - http://forum.universal-devices.com/viewtopic.php?f=25&t=7342. I exported with 3.1.12 and had the same issues that Lou reported. I f you have already exported/imported to the elk, please revert to 3.1.10, export/import, and things should be back to normal. Quote Link to comment Share on other sites More sharing options...
jetjock Posted November 20, 2011 Share Posted November 20, 2011 Maybe I am really confused here. I am getting the impression that with the new Elk module that when you "export" out of the ISY admin screen it automatically imports into the Elk and you no longer save the export file and then use ELK RP to import it. Is that correct??? Quote Link to comment Share on other sites More sharing options...
polexian Posted November 20, 2011 Share Posted November 20, 2011 When my isy reboots it runs this program and sends an email. Shouldn't this program not run at startup since I have disabled it in the summary section? If Elk Area 'Williams' 'Armed State' is Armed Stay Instant Or Elk Area 'Williams' 'Armed State' is Disarmed Or Elk Area 'Williams' 'Armed State' is Armed Away Or Elk Area 'Williams' 'Armed State' is Armed Stay Or Elk Area 'Williams' 'Armed State' is Armed Night Or Elk Area 'Williams' 'Armed State' is Armed Night Instant Or Elk Area 'Williams' 'Armed State' is Armed Vacation Then Wait 10 seconds Send Notification to 'BothPhones' content 'Elk Armed/Disarmed' Else - No Actions - (To add one, press 'Action') Quote Link to comment Share on other sites More sharing options...
gatchel Posted November 20, 2011 Share Posted November 20, 2011 Maybe I am really confused here. I am getting the impression that with the new Elk module that when you "export" out of the ISY admin screen it automatically imports into the Elk and you no longer save the export file and then use ELK RP to import it. Is that correct??? It still exports to a file. If your file is automatically being opened by IE click on file, Save as, save the file. Open RP import the file. Quote Link to comment Share on other sites More sharing options...
Michel Kohanim Posted November 20, 2011 Author Share Posted November 20, 2011 Hello all, For a list of bug fixes/enhancements in 3.1.13, please see this post. tunaman The problem with zone names not populating is because we do not have a refresh topology button in 3.1.12 (it has been added to 3.1.13). So, all you have to do for now is to type the following in your browser: http://your.isy.ip.address/rest/elk/refresh/topology ... if you are on windows, you can try http://isy/rest/elk/refresh/topology FRR It seems that you installed the module before the upgrade. The only way to recover is for us to reactivate the module for you. Please do be kind enough to send your Google invoice to sales@universal-devices.com with subject Reactivate. polexian If you have Run at startup, then enable/disable flag is ignored With kind regards, Michel Quote Link to comment Share on other sites More sharing options...
polexian Posted November 20, 2011 Share Posted November 20, 2011 Michele, how do you turn off run at startup? Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
LeeG Posted November 20, 2011 Share Posted November 20, 2011 polexian Using Programs | Summary tab, right click on the specific Program and select Disable Run at Startup. Quote Link to comment Share on other sites More sharing options...
mbski Posted November 20, 2011 Share Posted November 20, 2011 Updated 3.1.12 and purchased and installed Elk module. System was sluggish and locked up. Had the port # set to 2601. Switched to port 2101, and now I'm good. As others have already stated, Elk responds from ISY, but ISY does not show status. Just wanted to post about the port # importance. So far I am very pleased with the modules capabilities. Thank you UDI Quote Link to comment Share on other sites More sharing options...
Teken Posted November 20, 2011 Share Posted November 20, 2011 Could I request that the weather modules information (line separation) be restored to the previous way? The new changes have made the whole format of text so long that two of the bottom lines can't be read. Teken . . . Hi Teken, This is fixed in the next build. The line separation has been removed and it is also now scrollable. Chris, As always, I thank you and the UDI team for your continued support and guidance . . . Quote Link to comment Share on other sites More sharing options...
Tunaman Posted November 21, 2011 Share Posted November 21, 2011 Michel. I did execute the topology refresh as you suggested. Status is the same -- it does show all of the inputs, keypads, ..., but still no text. Quote Link to comment Share on other sites More sharing options...
elvisimprsntr Posted November 21, 2011 Share Posted November 21, 2011 FYI, I relinked my APs and no longer observe the 170 humidity problem. Hello all, elvisimprsntr, are your ELK information being updated locally? The humidity sensor on your thermostat; can you please let me know how this can be reproduced? With kind regards, Michel Everything is being observed on my local WLAN. In my case i can duplicate the problem by simply manually query the tstat. 50% of the time the humidity is reported by the adapter as 170. (see previous post) All other values are reported correctly. Your Cool Setpoint is set to 85 degrees, right? (humidity reports 2 x Cool Setpoint) I believe this is a Venstar adapter bug that has been around ever since I first got mine 2 versions ago and they (Smarthome) still haven't fixed it. The good news is if you don't do manual queries it won't happen much. Quote Link to comment Share on other sites More sharing options...
Michel Kohanim Posted November 21, 2011 Author Share Posted November 21, 2011 Hello tunaman, did you get a 200 response code (success)? Hello Elvis, that's very good to know! Thanks so very much for the update. With kind regards, Michel Quote Link to comment Share on other sites More sharing options...
Tunaman Posted November 21, 2011 Share Posted November 21, 2011 I THINK I did -- it was late last night when I tried. I do recall getting a success message, but I can't recall what the numeric code was. Quote Link to comment Share on other sites More sharing options...
junkycosmos Posted November 22, 2011 Share Posted November 22, 2011 Updated to 3.1.12 today with help from Rand and Daryl (thanks again guys!) while troubleshooting a very strange slow network (tcp/ip not insteon) performance in Admin consul and Mobilic over last day after running 3.10 for few weeks. The slowness issue is gone and appeared to ghost away from Daryls call and turning off windows defender however I can not reproduce the issue turning defender back on so it remains a bit of a mystery. I do have two questions regarding errors I see now (and did so in 3.10): A. on occasion I see a popup in the consul of system busy FileOpen ] Open failed for [/CONF/ELECMTR.CFG] ®. B. checking error log I see a lot of entries, some mentioning UDQ: Queue Full: LOG. Any input on what these are about would be great. thx much J (non ELK ISY 99ir/pro) Mon 2011/11/21 02:55:47 PM System -170001 UDQ:Queue Full: LOG Mon 2011/11/21 02:56:05 PM System -170001 UDQ:Queue Full: LOG Mon 2011/11/21 02:56:15 PM System -170001 UDQ:Queue Full: LOG Mon 2011/11/21 02:56:25 PM System -170001 UDQ:Queue Full: LOG Mon 2011/11/21 02:56:35 PM System -170001 UDQ:Queue Full: LOG Mon 2011/11/21 02:56:46 PM System -170001 UDQ:Queue Full: LOG Mon 2011/11/21 02:56:56 PM System -170001 UDQ:Queue Full: LOG Mon 2011/11/21 02:55:08 PM System -5 Start Mon 2011/11/21 02:55:24 PM System -170001 [Network] Established Mon 2011/11/21 02:55:27 PM System -80004 n/a Mon 2011/11/21 04:03:49 PM System -100 No network connection Mon 2011/11/21 04:03:53 PM System -170001 [Network] Established Mon 2011/11/21 04:32:56 PM System -5012 28 Mon 2011/11/21 04:51:41 PM System -170001 UDQ:Queue Full: LOG Mon 2011/11/21 04:51:53 PM System -170001 UDQ:Queue Full: LOG Mon 2011/11/21 04:52:04 PM System -170001 UDQ:Queue Full: LOG Mon 2011/11/21 04:52:14 PM System -170001 UDQ:Queue Full: LOG Mon 2011/11/21 04:52:25 PM System -170001 UDQ:Queue Full: LOG Mon 2011/11/21 04:51:07 PM System -5 Start Mon 2011/11/21 04:51:24 PM System -170001 [Network] Established Mon 2011/11/21 07:01:46 PM System -140005 CLI-WBug Mon 2011/11/21 09:12:56 PM System -10011 n/a Mon 2011/11/21 09:27:37 PM System -5012 27 Mon 2011/11/21 09:28:04 PM System -100 No network connection Mon 2011/11/21 09:28:12 PM System -170001 [Network] Established Mon 2011/11/21 09:28:32 PM System -100 No network connection Mon 2011/11/21 09:28:36 PM System -170001 [Network] Established Mon 2011/11/21 09:29:01 PM System -10011 n/a Mon 2011/11/21 09:29:26 PM System -100 No network connection Mon 2011/11/21 09:29:31 PM System -170001 [Network] Established Mon 2011/11/21 09:31:24 PM System -100 No network connection Mon 2011/11/21 09:31:29 PM System -170001 [Network] Established Mon 2011/11/21 09:34:24 PM System -100 No network connection Mon 2011/11/21 09:34:29 PM System -170001 [Network] Established Mon 2011/11/21 09:36:13 PM System -5012 30 Quote Link to comment Share on other sites More sharing options...
Michel Kohanim Posted November 22, 2011 Author Share Posted November 22, 2011 Hello junkycosmos, Do you have an ELK system and, if so, do you have your ISY integrated with ELK? 1. on occasion I see a popup in the consul of system busy FileOpen ] Open failed for [/CONF/ELECMTR.CFG] ®. Completely benign. This is a configuration file for electricity monitor and since you do not have one installed, thus the entry ... B. checking error log I see a lot of entries, some mentioning UDQ: Queue Full: LOG. Any input on what these are about would be great. Again, completely benign and a bug in 3.1.10. As you note, they all happen right before reboot ... the bug was that the system was not properly flushing the logs at reboot With kind regards, Michel Quote Link to comment Share on other sites More sharing options...
elvisimprsntr Posted November 22, 2011 Share Posted November 22, 2011 BACKGROUND My error log seems fairly clean, but do notice a few errors. I also observe the error log does not save the last entry. For example there should be a "System -140005 Net Module Rule: 30 " entry at 6::00:01 AM at the very end. Also noticed the first few events are out of order. Time User Code Message Tue 2011/11/22 05:27:55 System -170001 [uDSockets] RSub:32 error:6 Tue 2011/11/22 05:28:14 System -170001 UDQ:Queue Full: ELK Tue 2011/11/22 05:28:14 System -170001 UDQ: Queue(s) Full, message ignored Tue 2011/11/22 05:28:05 System -5 Start Tue 2011/11/22 05:28:07 System -170001 [Network] Established Tue 2011/11/22 05:28:24 System -140005 Net Module Rule: 25 Tue 2011/11/22 05:28:25 System -140005 Net Module Rule: 28 Tue 2011/11/22 05:28:25 System -140005 Net Module Rule: 30 Tue 2011/11/22 05:36:27 System -170001 [uDSockets] RSub:31 error:6 Tue 2011/11/22 05:36:32 System -170001 [uDSockets] RSub:31 error:6 Tue 2011/11/22 05:36:36 System -170001 [uDSockets] RSub:31 error:6 Tue 2011/11/22 05:36:41 System -170001 [uDSockets] RSub:31 error:6 Tue 2011/11/22 05:36:45 System -5012 26 Tue 2011/11/22 05:58:12 System -140005 CLI-WBug Tue 2011/11/22 06:00:00 System -140005 Net Module Rule: 24 Tue 2011/11/22 06:00:01 System -140005 Net Module Rule: 23 Quote Link to comment Share on other sites More sharing options...
junkycosmos Posted November 22, 2011 Share Posted November 22, 2011 Thx Michel for the reply. I do not have an ELK system (at least not yet..) Understood on the benign errors although I did just still see a "UDQ:Queue Full: LOG" when ISY rebooted on 3.12 for change of IP address I just did at 10:17:19. Still would like to sort out the ongoing network errors as they do not seem normal. Checked my network switch again this AM and while I do not see any noticeable slowdown with ISY on admin as I did days prior my switch is still seeing TCP/IP transmission errors from ISY. Have tried new network cables, switch ports, change of IP to ensure no IP conflict, tested clean with laptop (no port errors etc) SWITCH PORT STATISTICS (reset yesterday evening post 3.12) Tx 553609 RX 352928 Tx Error 0 Rx Error (coming from ISY) 76 Error log in ISY shows ongoing network errors. Here is a sample but these network errors go on continually. Tue 2011/11/22 10:11:16 AM System -170001 [Network] Established Tue 2011/11/22 10:11:31 AM System -100 No network connection Tue 2011/11/22 10:11:35 AM System -170001 [Network] Established Tue 2011/11/22 10:11:50 AM System -100 No network connection Tue 2011/11/22 10:11:59 AM System -170001 [Network] Established Tue 2011/11/22 10:15:34 AM System -100 No network connection Tue 2011/11/22 10:15:38 AM System -170001 [Network] Established Tue 2011/11/22 10:16:58 AM System -5012 43 Tue 2011/11/22 10:17:53 AM System -170001 UDQ:Queue Full: LOG Tue 2011/11/22 10:18:03 AM System -170001 UDQ:Queue Full: LOG Tue 2011/11/22 10:18:13 AM System -170001 UDQ:Queue Full: LOG Tue 2011/11/22 10:18:32 AM System -170001 UDQ:Queue Full: LOG Tue 2011/11/22 10:18:42 AM System -170001 UDQ:Queue Full: LOG Tue 2011/11/22 10:18:52 AM System -170001 UDQ:Queue Full: ERROR_LOG Tue 2011/11/22 10:17:19 AM System -5 Start Tue 2011/11/22 10:17:36 AM System -100 No network connection Tue 2011/11/22 10:18:57 AM System -100 No network connection Tue 2011/11/22 10:19:01 AM System -170001 [Network] Established Tue 2011/11/22 10:22:27 AM System -100 No network connection Tue 2011/11/22 10:22:31 AM System -170001 [Network] Established Tue 2011/11/22 10:26:25 AM System -100 No network connection Tue 2011/11/22 10:26:30 AM System -170001 [Network] Established Tue 2011/11/22 10:30:35 AM System -100 No network connection More details on from switch port that ISY is connected to Port 3 TX Bytes 68395827 UnicastPkts 337553 DropPkts 0 MulticastPkts 165910 PausePkts 0 BroadcastPkts 50432 FrameInDisc 0 DeferredTransmit 0 Collision 0 LateCollision 0 ExcessiveCollision 0 RX (from ISY) Bytes 100017821 UnicastPkts 343130 DropPkts 0 MulticastPkts 9880 PausePkts 0 BroadcastPkts 125 ExcessSizeDisc 0 UnderSizePkts 0 OverSizePkts 0 Jabbers 0 Fragments 5 FCSErrors 28 SAChanges 0 64 BytePkts 153072 65 to 127 BytePkts 63875 128 to 255 BytePkts 1874 256 to 511 BytePkts 69361 512 to 1023 BytePkts 35005 1024 to 1522 BytePkts 30019 Thanks for any input or suggestions. J Quote Link to comment Share on other sites More sharing options...
TJF1960 Posted November 22, 2011 Share Posted November 22, 2011 In "Bug Fixes and Enhancements in 3.1.12 >Bug Fixes > - Device database corruption in extreme cases - What would be an example cause of "extreme cases" ? - KPL linkages off by one byte when in a scene - When would this happen, during Linking of the device or creating scenes and what would be the symtom? Thanks, Tim Quote Link to comment Share on other sites More sharing options...
Chris Jahn Posted November 22, 2011 Share Posted November 22, 2011 In "Bug Fixes and Enhancements in 3.1.12 >Bug Fixes > - Device database corruption in extreme cases - What would be an example cause of "extreme cases" ? - KPL linkages off by one byte when in a scene - When would this happen, during Linking of the device or creating scenes and what would be the symtom? Thanks, Tim Hi Tim, The problem was that device database corruption could occur (rarely) at times with a lot of SD card activiity at the same time you are modifying links. This could result in all the links being removed from the copy of a device link database on the ISY. We think we've finally solved the problem with the upcoming build. The KPL linkage problem description is incorrect; the links are fine. The problem was that some of the changed bytes were not being written to the device. A restore link, or restore device was the work-around. Quote Link to comment Share on other sites More sharing options...
Michel Kohanim Posted November 23, 2011 Author Share Posted November 23, 2011 Hello junkycosmos, Thanks so very much. FCS errors are frame check sequence errors which are usually related to hardware (including cable and duplex mismatch). I am not sure how we can troubleshoot this but here are some basics: http://www.pathsolutions.com/SwMonDemo/ ... Errors.htm Since you have already replaced the cable, would it be possible to connect to a different port on your switch and check the errors again. Do they increase/decrease/remain constant? With kind regards, Michel Quote Link to comment Share on other sites More sharing options...
junkycosmos Posted November 23, 2011 Share Posted November 23, 2011 Michel, Thanks for the reply and suggestions on the FCS errors. I am now investigating the drop, switch port (although prior tested), PoE line to ISY, plug on ISY for possible line noise etc. Will post back when I have something conclusive. **** Sorry to shift gears here but I do have one small/minor thing to note in my move from 3.10 to 3.12. Just noticed a slight change one of my alert emails, looking back it appears to have happened with changed to 3.12. The status in body "ON" changed to "DON". Program Driveway: If Control 'TriggerLincs / DrivewayMotionLink-Opened' is switched On And Status 'JOffice.E' is not On Then Send Notification to 'J_All' content 'MyTemplate' Else - No Actions - (To add one, press 'Action') Customized Content: "My Template" Subject ISY ${alert.program.name} Body ${alert.event} at ${alert.date} ${alert.time24} On 3.10 (and prior) alert email example read as follows: ISY Driveway 'DrivewayMotionLink-Opened' set On at 2011/11/19 17:55:38 After 3.12 update alert email example now reads as follows: ISY Driveway 'DrivewayMotionLink-Opened' set DON at 2011/11/22 13:36:11 Very minor thing in terms of usability but I wanted to report/note incase it’s a sign of something larger. Maybe you already have a quick explanation or the new result is expected? Thanks Much J Quote Link to comment Share on other sites More sharing options...
Michel Kohanim Posted November 24, 2011 Author Share Posted November 24, 2011 Hello junkycosmos, Thanks so very much ... looking forward to the result of your investigation. DON must be a bug ... it shall be fixed. With kind regards, Michel Quote Link to comment Share on other sites More sharing options...
Michel Kohanim Posted November 24, 2011 Author Share Posted November 24, 2011 Hello all, 3.1.13 is now available: viewtopic.php?f=25&t=7399 With kind regards, Michel Quote Link to comment Share on other sites More sharing options...
backinthelab Posted November 25, 2011 Share Posted November 25, 2011 Thanks to Michel and the rest of the UDI crew for your hard work! The ELK integration module is simply awesome!!! Quote Link to comment Share on other sites More sharing options...
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