Hi Michel,

 

How does the current special upgrade price of $109 work? Do we have to send back the old ISY-99 or we get to keep both?

 

Thank you

Hello hbsh01,

 

You get to keep both as long as you actually "keep" the 99 and not sell it or give it as a gift to some one else.

 

 

With kind regards,

Michel

Great! Thanks. I am considering to upgrade & maybe use the old one for my office. I am not giving away any ISY's so fast...

 

If I decide to get another one and I want to use the 994 in my home & move the 99 to my office, how would it work with the networking module that I currently have on my ISY-99?

 

Thanks again.

 

Sent from my SPH-D710 using Tapatalk 2

Hello hbsh01,

 

You have two choices:

1. Keep the modules with your 99i and purchase anew for 994

2. Once you have the 994, send an email to sales@universal-devices.com:

Subject: Transfer Modules

Body:

The UUID for your 99i

The UUID for your 994i

 

Option 2 basically moves the modules from 99i to 994i.

 

With kind regards,

Michel

Ok thanks.

 

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Hi,

 

Can also the "Pro" part from my 99 be transferred to the 994?

 

Sent from my SPH-D710 using Tapatalk 2

How long will this special promotion be available for?

From November 20 through December 31, 2012,

 

according the the UD web site

Hi Michel,

 

Can also the "Pro" part from my 99 be transferred to the 994?

I received an upgrade from an ISY-99i IR to an ISY-994iZ Pro/IR for Xmas!

 

I had lots of trouble getting the ISY-994iZ to the latest firmware. I ended up having to flash 3.3.7 for the 994i and then flash 3.3.7 for the 994iZ. Is this an expected behavior?

 

I'm waiting for my modules to transfer before I backup my 99i and restore it to my 994iZ.

 

Thanks.

 

Jeff

Hi Jeff,

 

Not at all. Can you tell me what type of errors you had upgrading?

 

With kind regards,

Michel

Hi Michel,

 

Can also the "Pro" part from my 99 be transferred to the 994?

Hi hbsh01,

 

Yes, as long as you already have a PRO (need invoice) OR you have purchased the PRO module.

 

With kind regards,

Michel

Michael,

 

On Linux, trying to install the 994iZ firmware would cause the admin console to hang. This happened with both the version loaded from the ISY and from a version loaded from your web site.

 

On the Mac (Java 7 update 9) when I tried to install the 994iZ firmware, it claimed it was not compatible with the device. The 994i firmware install went smoothly, as did the switch over to 994iZ firmware once I installed the 994i version of 3.3.7.

 

The problem with Linux seems to be something unique to Linux as I am unable to restore the 99i back up to the 994i via Linux, it also hangs. It did not do this when I updated the 99i from 3.3.6 to 3.3.7. I'm not sure if I have updated Java (currently at 7 update 10) since then.

 

I am able to do the restore on a Windows VM running on the LInux machine. I just installed Java 7 Update 10.

 

My modules have been transferred and I am not running on the 994iZ / IR Pro!

 

Thanks

 

Jeff

Hi Jeff,

 

You are using an old UI and thus all the issues including the fact that you received errors while trying to install Z firmware. The firmware for 994 and its Z/ZS variants are interchangeable. The only difference is that in the Z/ZS variances, ISY will not go to Safe Mode if no PLM is attached.

 

With kind regards,

Michel

Michel,

 

I thought I did try it with both the old and new UI on Linux, but I can't rule out PEBCAK. I don't remember which I used on the Mac at this point.

 

What's the rule for upgrading a device, use it's UI version, or always use the latest? I know about clearing out the cache when changing versions. The firmware release instructions seem to indicate that I should use the UI version that matches the firmware version I'm upgrading.

 

Thanks.

 

Jeff

Hi Jeff,

 

The best rule is to use the version that's running on ISY ... the only exception (this time only) was that we decided to make 994i and its Z variation firmware compatible and thus all the issues.

 

With kind regards,

Michel

Thanks for explaining that.

 

All is well now. Except that I need to install the Insteon whole house repeater and I have lots of other devices to install and programs to write to do more cool stuff.. And someday buy a Brultech monitor...

 

Happy Holidays.

Hi Jeff,

 

Thank you and Happy New Year/Holidays to you as well.

 

With kind regards,

Michel

Except that I need to install the Insteon whole house repeater

What is an "Insteon whole house repeater"? Do you mean the hardwired phase coupler, or is it some device that I have never heard about yet?

 

 

Sent from my SPH-D710 using Tapatalk 2

Except that I need to install the Insteon whole house repeater

What is an "Insteon whole house repeater"? Do you mean the hardwired phase coupler, or is it some device that I have never heard about yet?

 

Yes, the phase coupler.

 

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