SteveSBE Posted January 16, 2013 Posted January 16, 2013 My ISY99i "froze" while I was at work. When I got home the power, Rx, and Tx lights were steadily on. I could not get into the ISY admin or access it in any way. I unplugged the ISY for 10-15 seconds but it came back up the same (lights steadily on). I unplugged it for 30-45 seconds with the same result. Then I unplugged it for 3-5 minutes. That "fixed" the problem and after 2 minutes of startup the unit started working again. What is the problem? Thanks, Steve
Michel Kohanim Posted January 16, 2013 Posted January 16, 2013 Hello Steve, Questions: 1. What's your ISY's firmware version? 2. Have you recently changed routers? 3. Do you have DirecTV? Can you please send your Error Log to support@Universal-devices.com? With kind regards, Michel
SteveSBE Posted January 19, 2013 Author Posted January 19, 2013 1. What's your ISY's firmware version? Insteon_UD99 v3.3.4 (2012-11-09-15:31:32) 2. Have you recently changed routers? No 3. Do you have DirecTV? Yes I have forwarded my error log to support@Universal-devices.com? Just so you know the ISY locked again today (1/18) although only the power light was on and my motion sensors would not work until I unplugged the ISY and PLM for a minute and plugged them back in. Thanks, Steve
Recommended Posts