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New user? Having trouble? Start here

Please include Firmware Version (FW) and User Interface (UI) version found in the Help -> About section of Admin Console. 
Please NOTE: These versions must match exactly

  1. Isy not receiving status from device

    Matt M,
    • 16 replies
    • 4.2k views
    Matt M

  2. "Cannot Communicate..." message?

    adambuild,
    • 5 replies
    • 2.1k views
    MrBill

  3. New Install Polyglot on Raspberry Pi - E: Package 'mongodb-server' has no installation candidate

    BradS,
    • 12 replies
    • 5.7k views
    bw23198

  4. Gschoffstall

    gschoffstall,
    • 3 replies
    • 2.3k views
    Techman

  5. Error message on UD Mobile with Schlage Z-wave lock

    chris.com,
    • 13 replies
    • 3.2k views
    chris.com

  6. 2477D???

    adambuild,
    • 3 replies
    • 1.9k views
    larryllix

  7. Update manifest fail when adding device in Roomie Remote v4.5.11, ISY 994 FW 5.0.15, new integration, newbie.

    JoeMCA,
    • 2 replies
    • 1.6k views
    JoeMCA

  8. Insteon SwitchLinc started beeping out of nowhere

    Gunn,
    • 27 replies
    • 7k views
    larryllix

  9. Credentials not seen

    AMcCollough,
    • 5 replies
    • 2.2k views
    ase

  10. "Failed Enabling Internet Access"

    Bill S,
    • 3 replies
    • 10.2k views
    MrBill

  11. Help please: Remote access of ISY994 Dashboard

    adambuild,
    • 1 reply
    • 1.3k views
    adambuild

  12. Alexa can't find my isy994i

    kccustom,
    • 5 replies
    • 2.1k views
    kccustom

  13. UDI Administrative Console meaning of different colors?

    Wes Westhaver,
    • 2 replies
    • 1.6k views
    Wes Westhaver

  14. Help please!

    adambuild,
    • 3 replies
    • 2.3k views
    Techman

  15. ISY and Polisy *OR* ISY on Polisy???

    Wes Westhaver,
    • 60 replies
    • 12.2k views
    larryllix

  16. ISY -> Home Assistant -> HomeKit

    Venicenerd,
    • 24 replies
    • 7.7k views
    lilyoyo1

  17. Fixing bad device links !

    filmgaffer,
    • 12 replies
    • 3k views
    larryllix

  18. Alexa says: ...(device)not responding. No ISY controlled device works with Alexa anymore

    david-4,
    • 19 replies
    • 3.5k views
    fisix

  19. Webhooks integration to IFTTT stopped working today

    guags99,
    • 32 replies
    • 6.7k views
    Xathros

  20. ISY994i Z-Wave Alexa Google

    WayneUrso,
    • 26 replies
    • 5.5k views
    lilyoyo1

  21. Geofence/iBeacon

    SHM,
    • 2 replies
    • 1.4k views
    MrBill

  22. Polyglot Cloud Broken?

    thewebgeek,
    • 1 reply
    • 2.2k views
    Michel Kohanim

  23. Insteon switch follows program but lights will not come on or go off. switch does.

    firegod85,
    • 3 replies
    • 1.5k views
    MrBill

  24. ISY Finder

    adambuild,
    • 13 replies
    • 6.6k views
    MrBill

  25. Programs stopped being triggered. Sensors need Writes according to one computer, but not to another

    Oakland Jeff,
    • 12 replies
    • 2k views
    MrBill

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