david-4

Thank you Guy and Brian for your help. My Polisy is once again running fine. I was a faulty power supply.

The power supply that came with the Polisy is a 12VDC 1A unit. I have lots of old 12v/1A power supplies but they all have a different connector. Before I star cutting and splicing connectors, Does anyone know what the power requirements are for the Polisy? Will a 12 VDC 0.5 Amp power supply work?

My Polisy stopped last night. It had been updated to the latest update more then a week ago with no apparent issues. But now All programs stopped working. There are no lights lit on the device. It's off line. Not seen by my router. If I listen closely I can hear a faint clicking sound coming from the blue box. I tested the power supply and it is fine. Is the entire box trash or is there any possibly of repair?

It's working now

I just found the problem! How stupid of me. There was a space at the Beginning of the UAID field that I never detected. Everything seems to now be working. Thanks everybody for your help.

I verified that there is no space at the end of the UAID and key. I just PM you with the logs. I appreciate you taking the time to help me with this.

I did this when I first set it up and it accepted it. I tried all this. And I have done a reboot of the Polisy from the configuration page of the AC. I agree, It looks like it has a problem with the Token. But the hub showes up in the Polisy and moble ToLink app can see all the devices.

Only one node for the hub, no others : I have restarted AC and stopped and started node and refreshed webpage multiple times. As suggested I ran debug: 2024-09-23 17:55:25.715 Thread-7 (start) udi_interface INFO yoLink_init_V3:__init__: Trying to obtain new Token - Network/YoLink connection may be down 2024-09-23 17:55:25.716 Thread-7 (start) udi_interface INFO yoLink_init_V3:refresh_token: Refreshing Token 2024-09-23 17:55:25.716 Thread-7 (start) udi_interface DEBUG yoLink_init_V3:refresh_token: Exeption occcured during refresh_token : 'expirationTime' 2024-09-23 17:56:00.723 Thread-7 (start) udi_interface INFO yoLink_init_V3:__init__: Trying to obtain new Token - Network/YoLink connection may be down 2024-09-23 17:56:00.724 Thread-7 (start) udi_interface INFO yoLink_init_V3:refresh_token: Refreshing Token 2024-09-23 17:56:00.724 Thread-7 (start) udi_interface DEBUG yoLink_init_V3:refresh_token: Exeption occcured during refresh_token : 'expirationTime' 2024-09-23 17:56:18.103 MQTT udi_interface.interface DEBUG interface:_message: QUEUING incoming message shortPoll 2024-09-23 17:56:18.104 Command udi_interface.interface DEBUG interface:_parseInput: DEQUEING shortPoll 2024-09-23 17:56:18.105 Command udi_interface.interface DEBUG interface:_handleInput: PROCESS shortPoll message {} from Polyglot 2024-09-23 17:56:35.730 Thread-7 (start) udi_interface INFO yoLink_init_V3:__init__: Trying to obtain new Token - Network/YoLink connection may be down 2024-09-23 17:56:35.731 Thread-7 (start) udi_interface INFO yoLink_init_V3:refresh_token: Refreshing Token

I don't see any YoLink devices after installing the YoLink node. I have Yolink working on my phone and have three water leak detectors running fine on the Yolink hub. I have loaded the User Access Credentials in the YoLink Node configuration and I have restarted a couple of times. I have even rebooted the Polisy. The YoLink hub shows up in the AC but no other Yolink devices. When I click on add node I get the following window. What do I put in the fields to find my leak detectors. Everything I have tried just returns an error.

I had done reboot by pressing the button on the polisy box 2 times. And I ran an update within the last month. I will inquire about these errors. I think they are indipendent of my IP address problem. I was able to fix my IP address problem with Michel's help.

As suggested, I opened a ticket. The problem has been solved thanks to Michel. My understanding was that the IP address was set to a static address in the configuration file /etc/rc.conf. I suspect it had been carried over from a setting way back in an early version of ISY when you still could set fixed network setting. I had built my system back on ISY version 3.x and just kept upgrading then moved it to the Polisy. More resent versions are locked to DHCP and do not allow you to change network setting within the ISY. The config file held the network setting from the original installation. The fix was to SSH into Polisy then edit the /etc/rc.conf file as follows: find: ifconfig_igb0="inet 192.168.1.56 netmask 255.255.255.0" replace with: ifconfig_igb0="DHCP" remove: defaultrouter="192.168.1.1" Then do: sudo service netif restart

I have no idea if these entries are significant, but I found the following lines in the Ploliglot log after I did a system restart: polisy daemon[2872]: 12/18/2023, 13:29:39 [pg3] ^[[31merror^[[39m: Getting IoP UUID failed: Error: connect ECONNREFUSED 127.0.0.1:8080 and polisy daemon[2872]: 12/18/2023, 13:29:59 [pg3] ^[[31merror^[[39m: stderr: pkg: Repository FreeBSD missing. 'pkg update' required polisy daemon[2872]: pkg: Repository FreeBSD cannot be opened. 'pkg update' required polisy daemon[2872]: pkg: Repository FreeBSD-base cannot be opened. 'pkg update' required polisy daemon[2872]: pkg: Repository udi cannot be opened. 'pkg update' required

Interesting idea. How do I access the polisy network logs? I don't see anything about IP address in the IoX Log or the Polyglot sytem log.

There is a way and I have done so.

Yes. I performed a proper shutdown, remove the power source. I left it unplugged for about an hour before reconnecting the power. I also tried rebooting the router. I tried different ports on the switch and different switches. I even try changing the lease time. I've tried all these solutions many many times. I've been successful with every device except the Polisy.