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A full-screen app on your home screen with push notifications, badges and more.

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New user? Having trouble? Start here

Please include Firmware Version (FW) and User Interface (UI) version found in the Help -> About section of Admin Console. 
Please NOTE: These versions must match exactly

  1. If Device Turns, Turn off after x minutes - Please Help

    Venicenerd,
    • 3 replies
    • 671 views
    Venicenerd

  2. Update failed! Check polisy logs for details.

    Tominnh,
    • 14 replies
    • 2.9k views
    Tominnh

  3. Amazon Echo not authorized to use the ISY

    nik_alston,
    • 1 reply
    • 804 views
    Mecheng70

  4. Random Device Errors

    simplextech,
    • 2 replies
    • 864 views
    simplextech

  5. Suddenly cannot connect to controls in ISY

    vintarabo,
    • 1 reply
    • 950 views
    Brian H

  6. Sync All Changes Between 3 Way Switches Made Via ISY Admin

    chrisc,
    • 3 replies
    • 1.2k views
    larryllix

  7. new user and having z-wave connection problem

    Chris.e,
    • 5 replies
    • 1.4k views
    simplextech

  8. Random notification

    Continental,
    • 0 replies
    • 1k views
    Continental

  9. Hello! New ISY994i user here!

    Wes Westhaver,
    • 8 replies
    • 1k views
    Mecheng70

  10. Insteon motion sensor not coming back online after battery replacement

    ISY Newbie,
    • 7 replies
    • 1.9k views
    larryllix

  11. Multi Relay low voltage controller for outdoor lighting zones

    Dustin Goodwin,
    • 2 replies
    • 690 views
    Dustin Goodwin

  12. Trouble after 4.7.3 to 5.0.16B upgrade

    epete,
    • 9 replies
    • 1.9k views
    epete

  13. Scene not working

    salex319,
    • 3 replies
    • 1.5k views
    lilyoyo1

  14. Ceiling Fan Controlled by HS-FS100

    Leo,
    • 12 replies
    • 2.1k views
    Leo

  15. Insteon dimmer switch's LED bar blinking

    ISY Newbie,
    • 4 replies
    • 1.6k views
    ISY Newbie

  16. Motion sensor's low-battery state is off, but it seems to be not working

    ISY Newbie,
    • 4 replies
    • 1.6k views
    larryllix

  17. ISY 994 having communication errors after 27 Insteon leak detectors are configured

    uniteduga,
    • 16 replies
    • 1.6k views
    Tominnh

  18. Polisy Not detecting Sense device

    Tominnh,
    • 5 replies
    • 1.6k views
    Tominnh

  19. Where to go with Polisy topics

    trevorst,
    • 1 reply
    • 908 views
    randyth

  20. Revert to .14 from .16B ? .16B Bricked my Z Wave...

    telljcl,
    • 4 replies
    • 576 views
    Mecheng70

  21. Z-Wave and Zigbee Can they both operate on ISY?

    Tominnh,
    • 18 replies
    • 2.7k views
    lilyoyo1

  22. gmail not working for notifications / network module

    JTsao,
    • 3 replies
    • 699 views
    larryllix

  23. Problem upgrading firmware to 5.0.16B

    jimk33,
    • 7 replies
    • 1.6k views
    jimk33

  24. Help please. Unable to log into existing program

    flitedocnm,
    • 0 replies
    • 1.6k views
    flitedocnm

  25. lost programs after upgrading to 5.016b

    pallpoul,
    • 4 replies
    • 687 views
    jmsikora

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