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New user? Having trouble? Start here

Please include Firmware Version (FW) and User Interface (UI) version found in the Help -> About section of Admin Console. 
Please NOTE: These versions must match exactly

  1. Climate module has no polling option

    rdaniels2@me.com,
    • 1 reply
    • 741 views
    DennisC

  2. I still can't log in to Polyglot

    smarthome_newbie,
    • 39 replies
    • 7.1k views
    simplextech

  3. Integration with older insteon how difficult?

    swngdncr,
    • 10 replies
    • 1.3k views
    oberkc

  4. Please help installing Polyglot

    smarthome_newbie,
    • 92 replies
    • 8.7k views
    smarthome_newbie

  5. Two Controllers for one scene

    BillyD,
    • 5 replies
    • 1.7k views
    BillyD

  6. Insteon Engine???

    BillyD,
    • 2 replies
    • 1.5k views
    Techman

  7. Ring Lighting Interface

    andrewherman,
    • 2 replies
    • 1.3k views
    andrewherman

  8. Insteon hub vs. Isy

    smarthome_newbie,
    • 2 replies
    • 1.7k views
    oberkc

  9. Do Insteon keypads only work with Insteon devices?

    smarthome_newbie,
    • 19 replies
    • 2.5k views
    gzahar

  10. SCE Meter

    Jim Gifford,
    • 3 replies
    • 2.1k views
    Michel Kohanim

  11. Admin Console User Permissions?

    elionce,
    • 8 replies
    • 1.7k views
    elionce

  12. What is typical response time to trouble tickets?

    palayman,
    • 5 replies
    • 1.1k views
    lilyoyo1

  13. New

    Eddie81904,
    • 8 replies
    • 1.5k views
    Techman

  14. ISY No Longer Available on Network

    majorlance,
    • 5 replies
    • 1.9k views
    MarcD

  15. Admin Console Offline Installer?

    elionce,
    • 2 replies
    • 1.3k views
    elionce

  16. Newbie questions

    smarthome_newbie,
    • 10 replies
    • 2.5k views
    paulbates

  17. Daylight savings time not adjusting properly

    ahwman,
    • 24 replies
    • 3.7k views
    Blackbird Way

  18. 2845-222 need to delay off

    PJH,
    • 1 reply
    • 879 views
    DaveStLou

  19. Control 'Inside / Inside RL4 Irrigation On' is switched Fast On

    sedgington,
    • 0 replies
    • 519 views
    sedgington

  20. ISY994 and Insteon Hub

    jwm22222,
    • 3 replies
    • 815 views
    lilyoyo1

  21. Ring Interface/Motion program ??

    andrewherman,
    • 2 replies
    • 919 views
    andrewherman

  22. Cannot Purchase Modules

    David Alberts,
    • 2 replies
    • 2k views
    Michel Kohanim

  23. Newbie now has a SECOND problem with Motion Sensors

    JLOB,
    • 6 replies
    • 686 views
    larryllix

  24. Newbie runs afoul of Insteon Motion Sensor

    JLOB,
    • 12 replies
    • 2.5k views
    larryllix

  25. Trouble with Non-Toggle Mode on 6-way Switch

    jwm22222,
    • 4 replies
    • 752 views
    larryllix

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