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New user? Having trouble? Start here

Please include Firmware Version (FW) and User Interface (UI) version found in the Help -> About section of Admin Console. 
Please NOTE: These versions must match exactly

  1. Two Controllers for one scene

    BillyD,
    • 5 replies
    • 1.4k views
    BillyD

  2. Insteon Engine???

    BillyD,
    • 2 replies
    • 1.3k views
    Techman

  3. Ring Lighting Interface

    andrewherman,
    • 2 replies
    • 1.1k views
    andrewherman

  4. Insteon hub vs. Isy

    smarthome_newbie,
    • 2 replies
    • 1.5k views
    oberkc

  5. Do Insteon keypads only work with Insteon devices?

    smarthome_newbie,
    • 19 replies
    • 2.3k views
    gzahar

  6. SCE Meter

    Jim Gifford,
    • 3 replies
    • 1.8k views
    Michel Kohanim

  7. Admin Console User Permissions?

    elionce,
    • 8 replies
    • 1.4k views
    elionce

  8. What is typical response time to trouble tickets?

    palayman,
    • 5 replies
    • 900 views
    lilyoyo1

  9. New

    Eddie81904,
    • 8 replies
    • 1.3k views
    Techman

  10. ISY No Longer Available on Network

    majorlance,
    • 5 replies
    • 1.6k views
    MarcD

  11. Admin Console Offline Installer?

    elionce,
    • 2 replies
    • 1.1k views
    elionce

  12. Newbie questions

    smarthome_newbie,
    • 10 replies
    • 2.4k views
    paulbates

  13. Daylight savings time not adjusting properly

    ahwman,
    • 24 replies
    • 2.4k views
    Blackbird Way

  14. 2845-222 need to delay off

    PJH,
    • 1 reply
    • 667 views
    DaveStLou

  15. Control 'Inside / Inside RL4 Irrigation On' is switched Fast On

    sedgington,
    • 0 replies
    • 416 views
    sedgington

  16. ISY994 and Insteon Hub

    jwm22222,
    • 3 replies
    • 691 views
    lilyoyo1

  17. Ring Interface/Motion program ??

    andrewherman,
    • 2 replies
    • 799 views
    andrewherman

  18. Cannot Purchase Modules

    David Alberts,
    • 2 replies
    • 1.8k views
    Michel Kohanim

  19. Newbie now has a SECOND problem with Motion Sensors

    JLOB,
    • 6 replies
    • 565 views
    larryllix

  20. Newbie runs afoul of Insteon Motion Sensor

    JLOB,
    • 12 replies
    • 2.3k views
    larryllix

  21. Trouble with Non-Toggle Mode on 6-way Switch

    jwm22222,
    • 4 replies
    • 617 views
    larryllix

  22. 3 questions

    danncas,
    • 8 replies
    • 1.2k views
    simplextech

  23. Zwave Device Add Question

    jmsikora,
    • 2 replies
    • 861 views
    jmsikora

  24. ISY no longer recognizes username & password...

    Chas717,
    • 2 replies
    • 614 views
    Chas717

  25. Windows 10

    killian,
    • 3 replies
    • 1.4k views
    TomL

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