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New user? Having trouble? Start here

Please include Firmware Version (FW) and User Interface (UI) version found in the Help -> About section of Admin Console. 
Please NOTE: These versions must match exactly

  1. Which device is the proper one?

    Theinspector,
    • 5 replies
    • 1.8k views
    larryllix

  2. Consultant Needed

    SteinkeBeyer,
    • 3 replies
    • 1.3k views
    Scottmichaelj

  3. Please help me fix my 2476D v5.1

    Athlon,
    • 3 replies
    • 526 views
    smokegrub

  4. Suggested Flood Sensors

    arhub,
    • 25 replies
    • 3.6k views
    io_guy

  5. System Down Not at all certain why.....

    JLOB,
    • 5 replies
    • 1.1k views
    Bumbershoot

  6. Can't login to ISY using portal

    SiberianGnome,
    • 3 replies
    • 1.2k views
    SiberianGnome

  7. Me and my ISY need help!

    adamthp,
    • 13 replies
    • 1.3k views
    Bumbershoot

  8. disable a purchased module

    redridge,
    • 4 replies
    • 975 views
    redridge

  9. start.jnlp not installing admin console

    SiberianGnome,
    • 4 replies
    • 3k views
    Michel Kohanim

  10. 2 Questions

    shaan.mehta,
    • 7 replies
    • 1.8k views
    oberkc

  11. Using KPL buttons as dimmers

    SiberianGnome,
    • 0 replies
    • 922 views
    SiberianGnome

  12. Help for AU/NZ

    simplextech,
    • 1 reply
    • 579 views
    Brian H

  13. Climate Module Not Working

    jmpenza,
    • 3 replies
    • 747 views
    Michel Kohanim

  14. ISY Sunrise programming

    Donald McGovern,
    • 4 replies
    • 680 views
    Hurting2Ride

  15. New User - Bought Home with existing system

    ChadP,
    • 1 reply
    • 628 views
    larryllix

  16. Scene button trigger a program?

    redridge,
    • 33 replies
    • 4.3k views
    larryllix

  17. Out of Memory

    Pabtastic,
    • 1 reply
    • 911 views
    Pabtastic

  18. ISY Finder: Not Found (New Computer, Old ISY99i)

    franzmetcalf,
    • 11 replies
    • 1.6k views
    simplextech

  19. Back with a new problem: ISY994 won't boot up.

    SteveManes,
    • 2 replies
    • 1.5k views
    SteveManes

  20. Triggered Programs (non schedule) Not Working

    Pabtastic,
    • 5 replies
    • 1.6k views
    larryllix

  21. Creating a scene to toggle on a KeypadLinc button

    SteveManes,
    • 7 replies
    • 1.7k views
    Techman

  22. Selective Event Logging

    simplextech,
    • 1 reply
    • 544 views
    Michel Kohanim

  23. Troubleshooting guidelines?

    simplextech,
    • 91 replies
    • 8.6k views
    simplextech

  24. Serve Socket Close Failed ISYConfig:init after ISY rename

    DaveStLou,
    • 7 replies
    • 513 views
    mbking

  25. ZWave error message "sizeof(UZWCmdClassEntry) too small (4 < 101)"

    KeviNH,
    • 8 replies
    • 1.2k views
    KeviNH

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