bmercier

What list of devices? Are you referring to the list of devices that shows when trying to add a spoken? (Select Tools | Connectivity | Amaxon Echo | Add device) Are you referring to the list of devices in ISY Web Access? (Select Tools | ISY Web Access) Or something else? Benoit

I'm assuming you are talking about a search in the Amazon echo spokens. Adding devices to an ISY is not enough. You need to add the device in the echo spokens.

This is in response to your private mail, I'm posting here for everyone interested in the fix. The best practice is to always pass the uom (unit of measure) whenever setting the heat or cool setpoint. Celsius is '4', Fahrenheit is '17'. This is true for ZWave thermostats, not insteon. So, let's say we want to set the heat setpoint to 23 Celsius instead of doing this: /rest/nodes/<address>/cmd/CLISPH/23 We need to do this: /rest/nodes/<address>/cmd/CLISPH/23/4 Benoit

3. You need just one key Sent from my iPhone using Tapatalk

1. Just exit the Alexa dialog and come back. 2. Leave it empty Sent from my iPhone using Tapatalk

Do you have an account on my.isy.io? This is where you can configure IFTTT, not the admin console.

This is not normal. Please open a ticket referencing this thread and your uuid, I will check the logs. A work around would be to sync the devices vocally. Ok google, sync my devices. Sent from my iPhone using Tapatalk

Yes it's the only option. The only thing you may lose is the room assignment. If you made those in ISY Portal, it will be retained, but if you assigned rooms using the mobile app, it will have to be reassigned. Benoit

My guess is that your home B devices are working fine, and home A devices are showing as offline. If so, just delete the offline ones (Home A) one by one Alternatively, click Forget all to remove them all, and ask Alexa, discover my devices. Sent from my iPhone using Tapatalk

Unfortunately, no. I have not done anything. Is it possible that you changed the preferred ISY on your portal profile? Is so, this may have fixed it. The Amazon device discoveries runs automatically about every hours or so and it would pickup your House B devices if the preferred ISY on your portal profile for house B was corrected. It's great if this is working again. However, I would have a look at your Alexa devices in the Alexa app. If the preferred ISY was changed, it would have picked up the devices from the new ISY, but you would also see the former devices showing as "offline". If so, I would delete those. Benoit

Please sign in to alexa.amazon.com. Please note the Amazon email you are using to sign in. Remove all of the existing devices from your Echo Go to Connected Home | Devices, and Click "Forget all". Deactivate and reactivate the skill Go to Connected Home | Skills, and select the skill Deactivate the skill Reactivate the skill. Enter your Amazon email and password if prompted (That would be an Amazon page) At the portal authorization page, enter your ISY Portal email and password for Home B. You should get an Amazon page with a button to Discover Devices. Click on Discover devices. Please verify if you have the correct devices. If you don't have the correct devices, please PM me: The ISY Portal email you used at step 3. The uuid of the ISY at Home B. I will check if your account is properly configured. Alternatively, you can just tell me, for Home A and B: What are the Amazon emails you use to login at both houses What are the ISY Portal emails you use to link the skill What are the ISY uuid Benoit

The email address shown in My profile is the email you used to log in. You can't change that. What you can do though is change the preferred ISY from My Profile, or from any user profile you see under Users. Benoit

A 'portal user profile' is what you use to login to ISY Portal. When you login, click "My prodfile" to see what is the preferred ISY for that user. You can also check other users in your account by going to the Users tab. Benoit

When you link the skill, make sure to link with the portal user profile for the location in question. Also, please verify the preferred ISY on those 2 portal user profiles. Benoit

Ideally, you should create a sub-account, and add their uuid and user profiles in that sub-account. The user in that sub-account will only have access to the sub-account. You on the other hand, being in the root account, will be able to see ISY in the root account AND sub-accounts. Benoit

Please unlink, forget all devices, and remink the skill. I’ve had this reported twice recently. Device discoveries were no longer reaching portal. This will refresh your devices as they are on portal. That will break your routines if you use them. Sent from my iPhone using Tapatalk

I would suggest to unlink and reliable. You may have devices that existed in ISY Portal that are no longer there, or were recreated, which would assign them a different ID. Sent from my iPhone using Tapatalk

Please open a ticket referencing this thread and your uuid. Will check the logs.

This is not usual. Please open a ticket referencing this thread with your uuid. I will check the logs. Benoit Sent from my iPhone using Tapatalk

Feedback to Amazon I guess. I never tried to report/investigate why a specific spoken would not work. Benoti

This must be a temporary Amazon issue. Did you try asking vocally, through the mobile app, or the web app? If vocally, Alexa might have understood something else.

Then there is an error in the URL. You should be getting an XML message coming from ISY, and your program should be running. You should get this working first before trying using the network resource. Also make sure to change your portal password as you just shared it with this post. Sent from my iPhone using Tapatalk

What do you get when trying from a browser? Sent from my iPhone using Tapatalk

To help troubleshoot this, keep an eye on that page. You can refresh using the refresh icon. No need to edit it. Technically, it should never be changed, except when editing if the values are considered invalid. I would suggest to change the spoken and retry. Sometimes, Alexa will understand incorrectly, especially if you have other devices with similar spokens. Try with something simple like "test", "kitchen" or "living room", common names that are easily recognizable.

What is the ISY Category (The "ISY Cat." column) ? After switching it to light and saving, does the Alexa Cat. column still shows it as Light?