Teken

First, what a beautiful bar you have down stairs - must be really tough on you when your sent to the basement by the wife! LOL . . . To be clear when you left the leak sensor on the top of the counter after the customary 24 - 26 hour wait the system didn't update correctly? If so given the pictures offered here I would submit a RMA and have the item crossed docked. Meaning Smarthome will charge your CC first while you ship back the defective product. Meanwhile they will ship out a replacement immediately instead of waiting for the returned product. If time isn't an issue than just submit the RMA and ship it back to them and sit back and wait for the warranty replacement unit.

What is the bar made of and is there any metal surrounding the sensor? Can you offer any pictures of the actual placement?

Your device was produced on the 47th week of 2014 and is revision 2.3 of the hardware. When looking at the ISY Admin Console for the device it will list the firmware for the leak sensor and recall you said it was v.43. Lets try a few simple things and reply back what you observe, OK? 1. Take one of the bad sensors while viewing the admin console place it in a dish of water. Does it change state for both wet and dry? Yes / No? If it changes state I want you to carefully look at the green LED on the top of the unit. Is it blinking every XX seconds or is kind of fluttering / flickering? 2. Taking the unit out of water dry the unit and press the set button. Does the status change in the admin console at this point? Yes / No? 3. I am going to assume your office is no where near the final placement is, correct? If so I want you to do the same two tests listed above (at the final location) and go back to the admin console and report back if the signal is received and reflected in the admin console. If it is this generally means RF is fine - if it doesn't you need to add in another plug in dual band device near the leak sensor.

This has been a long time feature support issue that UDI must provide. I would suggest you submit a service request to ask this basic feature be offered. The Trigger Linc / Open-Close sensor has been hobbled like this for more than a year. Not sure why its taking so long to include this feature. Perhaps Smartlabs is still dragging their feet in providing the API?

For the benefit of others could you please indicate the production date, revision, and ISY firmware for this unit. This information will help others in the future and provide context when they compare their hardware / behavior. Let us know if the 26 hour heart beat test pasts . . .

Well, it looks like your in good shape now - Rock On . . .

Smartlabs changed the behavior in the latest firmware where the end user *must* press the set button to make the unit send out the dry on command. There is a use case (like / dislike) for this new behavior vs the old . . . I personally don't mind either so long as you know how the sensor is going to react and what the person needs to do in the future moving forward.

Now, if you watch the Admin Console do those two problem leak sensors (variables) change state as expected?

In that case you will need to place the device in a dish of water. Once it trips you should see it reflected in the Admin Console for wet on, when you wipe it dry and press the set button it should go back to dry on. Please confirm that behavior is seen . . .

Hello Dean, Before you go through the whole ordeal of hard resetting the one sensor. Please bring it next to a Insteon dual band device and perform step 2. If the Admin Console does not reflect the correct state you can hard reset the unit per the full users manual. As a reminder once you hard reset the leak sensor you need to do a restore device so all the links are associated to the program(s) you have at hand. Should the above steps not resolve the issue - I would press forward and initiate a RMA via cross dock with Smarthome. They are very good about in warranty returns so keep us all updated to the outcome.

Hello Dean, Lets keep this simple and do the following when your able to do so. 1. Reboot the controller and validate they return to a status 1. If it does your code is solid - if not you need to review. 2. Manually change the value from 2 to 1. Press the set button on one sensor and toggle it from wet to dry. The system should reflect the two states. The device will also send a heart beat to the controller. Verify that all of the above come in as expected if not you have a communication issue, device needs to be hard reset, removed, added, or defective product.

@Larry, With out more information from the OP as to how he intends to use the *Heart Beat* in his specific application. I would have gathered its intent would be to keep him aware the device was *Alive / In Range*. As all other Insteon devices already provide immediate feedback whether it be leak, motion, open / closed. For me if this was not a Insteon product but some kind of 3rd party product that you wanted to monitor for what ever reason the over all scope needs to be defined.

I had assumed you were talking about a Insteon product, no? [emoji848] If this is for some 3rd party device than yes a fixed heart beat would be the preferred method. Makes audit / tracking predictable for long term trouble shooting. ========================= The highest calling in life is to serve ones country faithfully - Teach others what can be. Do what is right and not what is popular.

Not really sure what your after but no two devices send their heartbeat at the same time interval. So don't know what you mean by fixed vs variable?!? [emoji848][emoji53] ========================= The highest calling in life is to serve ones country faithfully - Teach others what can be. Do what is right and not what is popular.

Login to the Admin Console: Programs -> Summary -> Variable Control 2 for those leak sensors. What is the last run / last finish time recorded in the summary log? If the logs show they haven't changed for example 2-3 days or what ever. It could mean the sensor is too far from a RF to power line device or the battery is low. Even though the batteries have been spec'd for 10 years of service Smartlabs has indicated a few batches released in the wild came with less than fresh batteries. 1. Measure battery voltage for both units ensuring they are with in specs. 2. Verify your Insteon RF to Powerline mesh is adequate in those areas.

Answers in line . . .

Answers in line . . .

Hello John, I am having a hard time following what you're saying. Your initial post indicates you bought 3 remotes which I assume is to control another Insteon piece of hardware like the following: Switch Linc, On-Off, Lamp Linc, ILL, etc. Linking a remote to any of the following will always end up being a *Responder*. You can not activate / control a battery operated remote control via another Insteon device because its asleep until you press the button. NOTE: As an aside your UI and Firmware should match otherwise odd things will happen. Please ensure you use and down load the respective Admin Console for the firmware in use.

That's interesting to know but also believe sometimes investing can also mean offering monies opposed to getting a piece of the company. I wouldn't be in favor of any company getting a slice of the virtual pie in UDI unless the terms were agreeable to all parties. I just find it odd and frustrating to see so many other products garner so much mass adoption in the open market like Wink, Iris, Smartthings, Vera, etc. Yet many of them are just brutal products . . . The ratio of developers that support Smartthings, Vera, vs ISY easily exceeds a 100 to 1 ratio if not higher!

So the fund isn't simply a method to help pay for development but geared toward partial ownership of the service / hardware platform? I was thinking this was a straight up fund set up to help those interested in developing some kind of service / hardware platform and not intended to take a piece of the virtual pie from a company.

I have no words for that . . . Is it possible there were criteria not met in the initial application that *Now* have or can be met?

As some of you may know Amazon has created a $100 million development fund which is targeted to help promote its voice driven hardware like the Echo, Dot, Tap. Amazon is very serious about promoting its products and ingraining its platform to be the preferred choice in the HA market place. The direct link can be found here: https://developer.amazon.com/appsandservices/solutions/alexa/alexa-fund Based on a quick glance, some of the projects and services funded by the Amazon Development Fund in my view are pretty dumb and don't offer much practical use or long term adoption from the masses. Given this recent announcement of a 3.2 million grant from the CEC to UDI: http://forum.universal-devices.com/topic/19079-udi-is-awarded-a-32m-grant-from-cec/ I would encourage and plead that UDI seriously consider placing their hat to garner some of the funds in the development of the Echo system. UDI has already started on this path successfully via the ISY Portal Services. Why not get paid for future development and service support? Even if the fund offered $100,000 K in this area these are resources that will help finance more development and features for all of us. In my view the ISY Series Controller and the cloud hosted portal offer more value to the general public than most if not all of the past recipients of the Amazon Development Fund. I honestly can't see UDI being turned down for funds when you review some of the epic and dumb services they have backed thus far. Lastly, I have created a POLL in hopes the forum members would show their support in this endeavor and help UDI see the value in doing so. I can't honestly say applying for this vs the CEC is more complicated but it surely can't be harder! Ha . . .

I can only speak for myself but for me most if not all things I do in my home. ROI is not at the top of the list of priorities when I make an investment to new technology or hardware upgrade. For others I am sure ROI is top of mind and is the primary driver . . . The reality is most if not all expensive investments just doesn't pencil out over the long term if one is thinking about the cycle life of a product. Then again, there are things that offer immediate savings and results which are indeed tangible in terms of savings whether it be personal comfort, energy consumption, environmental. A perfect example is investing in insulation in a home - To a certain extent it doesn't matter how you do it so long as its done properly and rated for the environment. This single investment will keep paying for itself over time forever. The effects are immediate and noticeable to the home and the human inside. When you talk about things like geo-thermal unless you are extremely lucky to have purchased the best gear in the market. None of these systems will pencil out in terms of ROI, durability, or long term use. The constant energy draw, maintenance, and failed parts that need to be replaced not only extends to the so called ROI. But sadly takes away the whole point in investing in such a system . . . Geo-thermal makes sense in extreme weathers like where I live but the insanely expensive price to install said system doesn't make sense in the short term, or even long term, if (true savings) is the primary factor. People will see more immediate and long term savings in planning, designing, and deploying a passive hause. The techniques and process is well documented in the industry and I only wish I knew more when I decided to build my home seven years ago! Using Passive Hause techniques adds about 10 - 38% more to the final bill. But the immediate savings and human comfort is forever and costs you nothing ever again. That in my eyes is true ROI because you see huge savings each and every year forever . . . When people talk about appliances like fridges, freezers, you're hard pressed to see huge gains in savings unless your coming from a 1950 - 1980 appliance. Given the feds in both countries have mandated extremely tight rules in the new Energy Star 2 testing and certification. It now comes down to quality, reliability, and initial cost for said appliance. Then again, if you purchase an insanely priced and dumb so called smart fridge from Samsung which has silly cameras so you can see what items are inside. Well, Charlie Brown its not likely you will ever see a ROI in the lifetime of that product because it will have failed long before you ever see the ROI come to be! When you talk about devices like the ISY, GEM, Dash Box, etc. It really comes down to how you use and implement the systems in your home. If its strictly in terms of energy monitoring it will probably take a long time to ever see actual savings. If you on the other hand push forward in the energy management than things start to make sense and savings can and will be had. As I stated in another thread lots of people go into the whole energy thing out of curiosity / fad. Very few if any of the people who get into this as a fad ever pass the next steps into energy management. For those who's curiosity has transitioned into wants / needs, than things get interesting and lots of potential is available. Most if not all of these things could be easily resolved by having nothing . . . If you live like a hermit and your needs and wants are low - this same sort of mentality will literally translate to lower costs for energy. But none of that is fun, inspired, or long term for the human and its companions in life. Life is very much about choices and priorities - Like Scott had mentioned he values overall enjoyment vs pushing the envelope in energy savings. While others try to find a balance of the two and hopefully find a middle ground with Baby Duck! Ha . . .

Hello Art, It could very well be the TSTAT is bad and should be returned under warranty. Keep in mind even with the best coupling / bridging it will never supersede the need to filter out, remove, replace, noise makers / signal suckers. Sadly, many electronic items made today are designed for a very limited shelf life. Just because something has worked for ages fine doesn't mean it will continue to do so over time. Even if we take out poor quality / designed products as being the primary factor people need to understand other things come into play. Bad / dirty power to constant micro surges that happen each and everyday in a home. These micro surges come from fridges, freezers, sump, stove, microwave, etc. In time these inband surges will affect other electronics in the home due to the effect of surges / sags.

Paul, Appreciate the insight and feed back as I am always interested to see what is happening in other areas of NA. Along with the *Why's* to people opting in / out of such programs. To me as a lay person I can sort of understand the peak charges but lets be honest. The opposite (savings) better be worth it to the consumer because there is no way that it pencils out or makes sense when in your example of $0.95 for CPP. I would expect and want my other none peak tiers to be like $0.01 - 0.05 per KWH! There is no way anyone can ever explain away how someone could be charged 10 to 20 times the going rate. In the big picture its good the industry and people are trying to do their part and conserve and reduce the energy consumption in their regions. But some of the methods and ideas really are out of this world if I hadn't seen the $0.95 CPP rate in writing I would have easily called out bull sh^t instantly. But, shame on me in thinking the world is fair, and run with common sense . . . I can't even imagine the poor [censored] who gets a bill in that tier because they forgot to communicate that information to the family etc. Just wow . . .