Teken

That really comes down to personal choice if using KPL Relay vs KPL Dimmer. You can also use a standard Switch Linc Relay / Dimmer if you believe its easier to do the whole single / fast on tap. From a practical stand point the use of a KPL Switch only makes sense because it requires no training to the lay person. This assumes you spent the extra money on the custom fan linc keys which I highly recommend. As it offers visual aid in selecting the fan speed etc plus it just looks professional. Any other method including using stickers or clear buttons looks ghetto . . .

That's great to hear and thanks for closing out the thread with the update.

I don't believe the 994 Series Controller is dead try a restore of the ISY from a good image back up.

No worries let us know how you make out.

Jon left a very nice reply here: http://forum.universal-devices.com/topic/18128-recoverreplace-console-userpassword/

Hello Jon, That is really great to hear this is what service after the sale is all about. As I am sure you know lots of time people will just push the whole *Stupid* so far about not having a receipt etc. Good to know someone on the other side was using some common sense. Please do follow up with the forum members as to what comes and if anything is amiss.

Yes, seeing the same thing with duplicates in the Alexa application. Specifically I see lots of (off line) device and some where below is the same devices black and active? Between the stupid application always crashing and starting back up not sure. Then, again not sure what the hell is going on with their TuneIn / iHeart radio either. Plays fine for about 4-8 minutes than cuts off . . .

This seems to work quite well for other members here: http://forum.universal-devices.com/topic/8818-cao-sensors-support/?hl=%2Bcao+%2Bsensor&do=findComment&comment=114669 If you understand and accept the limitations of the above solution it might give you a nice alternative.

That's good to hear as HD overall has been very good about warranty returns. Make sure you have a receipt because that's always going to be a real PITA if you don't! [emoji37] ========================= In the end, we will remember not the words of our enemies, but the silence of our friends.

Jon, Are you going to start the warranty process?

I fear some of this is driven by the consumer where we expect to see low prices for these wares. I am a little surprised Cree as a company would allow such poor quality but than again this is typical in most companies.

That doesn't explain why it doesn't happen all the time . . . It also doesn't explain how it can happen while no one is around or asleep in bed. Keeping in mind there are people who also have no MS in the mix and this also happens. If improper programming is one of the main drivers in this issue. Again, if I was such a crappy programmer one would expect this issue to appear every day, every hour, no? So no . . . To date I have never read of one single person remove the controller and report back what the outcome was, none. I do see lots of band aids and guessing which doesn't lead to a final solution to this problem. One day we are going to read about some random guy in the United States of America who says his house was emptied because the largest door to their home (garage door) was open due to the ALL ON issue. As we continue to read the news article about what happen its followed by him starting the litigation process to make him whole. I am at a complete loss why more effort isn't being applied to this issue from all parties. I challenge anyone who is impacted by this issue today to remove the controller. If this problem never happens again well you know where to focus your time and resources. If on the other hand the issue is still present with out a controller then its safe to say Smartlabs better get their aszz in gear and identify root cause. I can safely state the latter won't be seen . . .

Hello EricK, For the benefit of the forum members can you offer more insight to the new (replacement) PLM with the hardware production and revision number. If you could also please indicate the ISY firmware listed by the controller that would be great. What specifically was seen in this new PLM that failed? Lastly, I don't for see removing the MS as being the final solution in all of this ALL ON / ALL OFF. I realize you're trying everything you possibly can to avoid such an issue and understand. You are probably quite aware of my views about the whole thing and for the sake of repeating myself. Its quite impossible a person can walk around the home 24.7.365 for years with nothing changed. Then all of the sudden these events are seen en-mass never mind when not a soul is around. Keeping in mind some people are saying a sensor that was poorly included into a program has caused it, really? So all the people who were asleep, away from the home had a ghost trip a MS and the program(s) caused this? Unlikely . . . Then we have wait times being added into programs which are supposed to help negate this issue? Really??? Again, a home that has been operating exactly the same for days, months, years all of the sudden out of the clear blue sky requires wait times to be added into the program(s). Sorry, I can't for the life of me follow this logic . . . Lastly, there are probably 100K homes all across the world that have Insteon in place and 99% of these events have never been seen, why? The hard question people really need to ask is how can a PLM that has no command table to initiate such an event still happen? I've stated this 99999999999999999999999 times more verbose diagnostic logging needs to be made available in the ISY Series Controller. People are trying to tell me and tens of millions of people the controller has no awareness of an entire home turning on / off? Impossible . . . We all know the basics - The PLM stores all the links from all the hardware in the home. These same links are known to the controller. The ISY is physically connected to the PLM and has complete command and control of the Insteon network. As I stated many times (IF) people really want to know where the problem is - remove the controller and you will see. End of story . . .

All of the stations I listened to were very clear but had no impact on the station just going poof! Been trying various stations, channels, music styles, makes no difference. Using Pandora selecting any channel is rock solid and plays forever until I tell Alexa to stop. Not sure why these two other music services are so crappy?!?!

Yes, scenes can not be dimmed / brighten at the moment. Alexa simply indicates this command isn't available or couldn't be done.

It must be a Canadian thing then because no matter what channel I select. With in XX minutes the music will stop and Alexa will come on saying there's something wrong. Just got a message from the application indicating Spotify is available too. Once again can't download the App unless you're in the United States! Will have to switch over to my American account and see what happens. Not sure what I am going to get paying these jokers $10.XX a month for music besides no radio Ads.

Hello Harold, ========================= In the end, we will remember not the words of our enemies, but the silence of our friends.

I wanted to know if my American brothers are seeing the use of iHeart / TuneIn radio always stops playing music after about 5-8 minutes? It doesn't matter what channel I select, stations, etc. I continue to see Alexa stop playing music and a few moments she will indicate this station / channel is having some kind of issue?!?!? I have no issue with Pandora playing for hours on end and it never drops off so its not a WiFi issue. I already sent in a trouble ticket for this via the App but wanted to know if people are seeing this. Can they please submit a trouble ticket so its not seen as a isolated case vs a system wide issue. Thank You

As I have stated many times in various threads / forums so long as expectations of the use of the cloud are realistic. Control of lighting and other various things can be used. I already knew this whole thing would be a hit and miss affair given the hops, distance, and various integration with other servers. For me this is a tool which I hope gets more developed and refined in the long run. I have no illusions that voice control is very much a fad that will go away at some point. The same thing was seen in 3D TV's and now the stupid idea of making curved TV's. Anyone who has to ask a black box more than two times to turn something on will ultimately say f^ck it! I've already sent in some user feed back to the Amazon Support Team in asking that they consider more two way interaction, energy integration, and useful integration with services that are meaningful and practical.

Stu, I will give those commands a whirl once I add in all the devices instead of the scenes.

Maybe this is the problem? All of interactions with Echo are from scenes perhaps I should follow what others stated about just adding in all the devices to the system. Then, use the Alexa application to make the groups which are essentially the same scenes I wanted anyways. As someone indicated for what ever reason she likes the ones managed by her. LOL . . . [emoji38][emoji5][emoji23]

You have several options moving forward which are to subscribe to a DDNS service which the router should have. Or purchase the UDI Cloud Portal service which offers remote access to the Admin Console. Regarding the Public IP address this should rarely change unless the modem is replaced, a hard reset is invoked, or if you or the ISP renew / release the public facing IP address.

Hello Leon, The ZigBee upgrade to the ISY includes the chip and antenna which Michel refers to as the dongle. Please ensure you consult your POCO so the right person can help you activate the system. UDI can also help facilitate should it be required to ensure the on boarding process is as smooth as possible. ========================= In the end, we will remember not the words of our enemies, but the silence of our friends.

LOL . . . This was the histogram of the restore process. 1st generation process: [emoji214] 2nd generation process: [emoji217] 3rd generation process: [emoji251] 4th generation process: [emoji239] 5th generation process: [emoji230] 6th generation process still pending: [emoji234] ========================= In the end, we will remember not the words of our enemies, but the silence of our friends.

This process has never been fast. If you have lots of 1st / 2nd generation devices this process is extremely slow. If you have the most recent 3rd / 4th generation of Insteon devices the restore process is easily twice as fast. But again if you have lots of battery operated devices that exceed ten. You might as well find a comfortable chair and a big cup of coffee. [emoji17][emoji37][emoji58] ========================= In the end, we will remember not the words of our enemies, but the silence of our friends.