Michel Kohanim

Hello johnnyt, Thanks so very much for the update. Would you please let me know the exact procedure (including URLs) you use to get to the Admin Console? With kind regards, Michel

Hello all, I have submitted a query to our tech rep at SmartHome. I shall keep you posted. With kind regards, Michel

Hello IM, Ah ... this is not good and it seems that we have to add more exceptions! What happens when you use i1 (regular PEEK/POKE)? Hello Bruce, The error is related to how long ISY waits for a response from the server. Currently, it's set to 5 seconds which is already way too high. May I ask what's your polling interval? With kind regards, Michel

Hi Greg, What is the firmware version of your thermostat? With kind regards, Michel

Hello all, Release 3.1.6 is now available. With kind regards, Michel

Hello all, Release 3.1.6 is now available. With kind regards, Michel

Hello all, I am happy to announce the availability of our 3.1.6 release! For a list of changes, please take a look at this post. IMPORTANT 1. Since we added support for 2048 bit SSL, we had to change some of the networking libraries so as to make sure the overall system performance is not impacted. For instance, during key handshake, in previous releases, most other sub tasks would stop. In this release, those sub tasks continue to function although at a slower pace (the CPU is hard at work). As such, please do be kind enough to watch for any network anomalies. 2. Please note that Safari does not support SSL session reuse and thus might take an exorbitant amount of time to communicate with ISY. As such, when using 2048 bit SSL, it's best not to use Safari. 3. If you are using the Irrigation Module and are upgrading from releases prior to 3.1.5, you must edit the programs using Irrigation variables and save the programs again. Irrigation module is no longer on promotion 4. Upgrading from 3.1.3 and below: If you are using WeatherBug Module's Rain Today in your programs, please note that the precision has changed from 1/10 to 1/100 and thus your programs might not run properly Things to test: - New supported devices - Network activity - ELK causing system hang. Please DO NOT UPGRADE REMOTELY if you have this issue For a discussion of variables, please look at our Program Variables forum. Notes: 1. ISY-26 is no longer included in the firmware builds 2. Due to the sensitive nature of supporting MorningLinc, users now must agree to terms and conditions upon Admin Console start up otherwise the dialog keeps popping up every time the Admin Console is started 3. IMPORTANT If you have already installed a self signed certificate and your current firmware is 2.7.10 and below, you must reinstall a new one before the upgrade. Instructions: 1. Please backup your ISY (File | Backup ISY) 2. Please download the firmware for your platform - please do not unzip ISY 99i Series OR 994i Series 3. Important (If upgrading from 2.8.5 through 2.8.14) Due to invalid Java certificate chain, please make sure to remove all Universal Devices certificates from Java: a. Close all browser sessions b. Open Java Control Panel (Java Preferences on MAC) c. Click on the Security tab. Remove all Universal Devices certificates (on MAC, click on the '-' button at the bottom) e. Clear your Java Cache 4. Login to the Admin Console and choose Help | Manually Upgrade [the name of your system] 5. Choose the file saved in step 2 MAC users: if upgrade fails, please add https://your.isy.ip.address to ISY Finder (see 3f above) 6. After the upgrade, ISY reboots. Please do ensure to clear your Java Cache 7. IMPORTANT Once upgrade is completed and ISY reboots, use any of the following methods to access your ISY's Admin Console: a. 99/994i - http://isy/admin - applet (Windows only) b. 99/994i - http://isy/admin.jnlp - Java application (Windows only) c. http://your.isy.ip.address/admin - applet d. http://your.isy.ip.address/admin.jnlp - Java application e. http://www.universal-devices.com/99i/3.1.6 - applet f. http://www.universal-devices.com/99i/3.1.6/admin.jnlp - Java application Dashboard - not fully supported - http://www.universal-devices.com/99i/3. ... board.jnlp Thanks and with kind regards, Michel

Hello jsp, thanks so very much. Updated for 3.1.7. With kind regards, Michel

Hello JS, Sincere apologies. Do you have the correct Lat/Long for Montreal? If so, it'll be fixed immediately. We do have plans for adding more cities but I think it would be easier to add Custom names and then use the Locate Me button instead (ISY finds your Lat/Long based on your ISP). With kind regards, Michel

Hello egads, I am so very sorry for all the problems you've been having. First thing first: the reason you are not getting updates on the Admin Console could be related to three things: 1. When you first brought up the Admin Console, you did NOT accept the security certificate (signed by Universal Devices). This will prevent Java to communicate with the networking layer in completely random ways including not getting updates 2. You might be running an older version of Java 3. If you have a firewall software, ISY must be listed in the trusted zone What I recommend is this: 1. Spotlight | Java Preferences 2. Security tab ... click on Universal Devices Certificate (if there's one) and then remove it 3. Go to http://www.universal-devices.com/99i/admin.jnlp ... this should install an icon on your desktop. Use this icon instead Please do let me know if this fixes the issues. If not, please do be kind enough to call our tech support so that we can ensure you are up and running. With kind regards, Michel

Hello slice2020, Unfortunately we do not provide help/support in unlocking iPhones. This forum is dedicated to ISY and ISY related issues. With kind regards, Michel

Hi Paul, There are many iOS and Droid applications in our third party section which give you the same functionality + more: viewforum.php?f=73 With kind regards, Michel

Hi gadgetguru69, Are you certain you are entering the correct address? Do you see any type of communications with this device in the Event Viewer? With kind regards, Michel

Hello Mike, After a rather heated discussion with our team, I may have to retract my comments. MorningLinc status can never be queried and thus the state of the device is never known with any level of certainty. i.e. if you open/close your doors manually, the status will be out of synch with ISY. The only way ISY would know of the status is if the device was locked/unlocked from the ISY itself. For most doors, this is much more infrequent than opening and closing doors manually. So, any programs based on the status of MorningLinc might cause major security risks. With kind regards, Michel

j0dan, Apologies for the inconvenience. You can always call our tech support line and get live help (between 9 AM to 4 PM PDT). Quick questions: 1. Do you have any programs that change scene settings for these devices? 2. Do you see any file errors (.REC) in the Error Log? Breaking from the scene to me means that they no longer respond to scenes, correct? With kind regards, Michel

Hello all, We were hoping to have 3.1.6 out by the end of day today but decided against it since the changes to the SSL code library were massive and we didn't want to have a beta out just for the sake of having a release. The safe estimate for 3.1.6 is next Friday. With kind regards, Michel

Hello drich, May I ask what value you use in the programs to bring it back to full brightness? The main issue is that both the Admin Console and the programs use the same commands. So, we need to figure out the difference between the values. With kind regards, Michel

Hi Mike, Sincere apologies for tardy reply. I see that the condition is not there; only command. I will add this to the list of things to do since it must be there. With kind regards, Michel

Hello helipal, Currently it has a very low priority (unfortunately) since there are many workarounds. With kind regards, Michel

Should all be fixed. With kind regards, Michel

Hi Mike, What URL are you using to get to the Admin Console? It's best to use: http://www.universal-devices.com/3.1.5/admin.jnlp With kind regards, Michel

Hello frustratednon-geek, Congrats and ! Hi oberkc, UPB is OEM to Powerline Control Systems (PCS) under the brand Mi Light Style. Zigbee is OEM only for now. With kind regards, Michel

Hi ryarber, ELK bug has been fixed in 3.1.6. We should have it released by the end of the week. With kind regards, Michel

Hello frustratednon-geek, Thanks so very much for the compliments. Yes, we have (we do have it for our Zigbee and UPB models) but this will depend on the information we can get out of INSTEON devices. Unfortunately, INSTEON devices (except for some PRO models) do not provide this information. With kind regards, Michel

Hello sanders2222, Programs run when the conditions change. This does NOT mean that the program evaluates to true. It simply means that the conditions have changed and thus must be re-evaluated. Yes, the polling interval does have an impact IF AND ONLY IF it changes the conditions in your If statement. With kind regards, Michel