Michel Kohanim

Hi Tim, We have to factory reset your ISY (so it goes back to DHCP). Since you do not have a backup (and since we do not want you to have to redo everything), please do the following: 1. Take the SD Card out, put it in your computer and then copy its contents, zip it, and send it to support@universal-devices.com 2. Factory reset your ISY 3. Wait for us to send you an updated SD Card with networking configuration changed back to DHCP 4. Copy the contents of 3 back to your SD Card You should be good to go. With kind regards, Michel

Hello Candide/dennisric/RatRanch, Apologies for the inconvenience. Upon further testing it seems that our performance improvements to the SSL library has caused ISY to be faster than before so timeouts greater than 1000 ms causes ISY to wait for a response from the server after it has posted the Body but the server closes the connection before the timeout. In short, now, the longer the timeout, the more errors you are going to get. So, please try 500, 750, 1000, and 1500. The most important test is to not get Server not responding (that's what the timeout should be used for). Once you have the timeout set, you can ignore Body timeout errors since the email has already been sent. You will be pleasantly surprised by the improved performance with shorter timeouts. The extra errors are going to be fixed in the next release. Please note that this issue only affects TLS (which depends on SSL). With kind regards, Michel

Hello Candide/dennisric/RatRanch, Please do be kind enough to increase the timeout on SMTP settings and let me know if you see any improvements. Thanks and with kind regards, Michel

Hello remedy1234, Apologies for the inconvenience. XML Parse error means that the Admin Console cannot find your ISY on the network. Did you setup a static IP address for ISY? Do you have a good backup of your ISY? With kind regards, Michel

Hello Kevin, Please do be kind enough to look at Tools | Error Log and let me know the types of errors you are seeing. All SMTP errors are -50000 and the second column can tell us where the issue is in this list of error codes. With kind regards, Michel

Hello Candide, This is indeed quite odd. Are you using DHCP or static IP address? If so, has your router/modem recently changed? With kind regards, Michel

Hello j0dan, Thank you. Please try 3.1.5 and let me know if you feel any difference. With kind regards, Michel

Illusion, Was the Admin Console restarted? With kind regards, Michel

Hello Greg, Your PLM is in Linking Mode. Are you linking any devices? Have you checked our Wiki / Userguide: http://www.universal-devices.com/mwiki With kind regards, Michel

Hi Greg, Which menu are we talking about. Light bulbs in the Admin Console mean Responders. If you go to My Lighting, you will see them listed with their types. I am not sure what we are supposed to fix? With kind regards, Michel

Hi io_guy, thank you. I shall give it a try. Candide, those errors (especially 503) means that the server is down or not available temporarily. Have you tried changing the station and see if there's any improvements. I know for a fact that WB servers sometimes go down for maintenance. But, it should not last so long. With kind regards, Michel

Hi BrianH, Yes, of course! With kind regards, Michel

Intellihome, You do not need to telnet to ISY nor would ISY allow you to telnet to it if the file system has not been initialized. So, simply replace the SD Card, and then power up ISY and see if you still have the same errors. With kind regards, Michel

Hello all! Please follow us on Twitter for new firmware and other announcements. See you there! With kind regards, Michel

Hello all! Please follow us on Twitter for new firmware and other announcements. See you there! With kind regards, Michel

Hello sperok, Can you please take a look at the regular log (Tools | System Log) and check the activity on or around that time? With kind regards, Michel

Hello tim2u, You need both modules. And, temperature variables come from WeatherBug and thus, YES, you can use them in your programs. With kind regards, Michel

Hi wrj0, Not really. With kind regards, Michel

Hello ketchup318, It probably says "Not connected" which means that the PLM is dead. This is especially the case if your PLM is blinking instead of having a solid on LED. With kind regards, Michel

Hi wrj0, Based on our experience, SanDisk is the most reliable followed by Lixar. With kind regards, Michel

Hello intellihome, Yes, you can restore your 2.7.15 backup on 2.8.16. Please do make sure you have a good backup before formatting the SD Card. With kind regards, Michel

Hello Candide, Would you please check the error log and see what type of errors you see for CLI-WBUG? With kind regards, Michel

Hello bocaray, Please read the following article: http://www.watchguard.com/infocenter/ed ... 135177.asp At the bottom they have instructions for setting up NAT 1:1. With kind regards, Michel

Hello gadgetfreak, The nodes behave as follows: 1. Fan ... the status of the FAN 2. Heat ... the thermostat is CALLING for heat 3. Cool ... the thermostat is CALLING for cool Please note that "calling" is NOT the same as mode. Mode is what you expect the thermostat to do and "calling" is what is currently happening in the thermostat. With kind regards, Michel

Hello gadgetfreak, © is for Cool setpoint and (H) is for Heat setpoint. With kind regards, Michel