Michel Kohanim

Hi oberkc, You are right on (operator precedence) ... thanks so very much. Curt, welcome aboard!!! With kind regards, Michel

Hello steckbeck, If you have ISY99i PRO series, then you can do everything in batch mode before applying the changes (except the initial registration). To answer your questions: 1. NO ... it is not normal. The Admin Console does not bring up the progress bar UNLESS it knows that the process is going to take longer than 2 minutes 2. I do think you have major communications issues. Please use Tools | Diagnostics | Event Viewer (on level 3), make some changes and observe the traffic. If you see many INST-ACK not followed by INST-SRX, then it means that ISY keeps trying to communicate with your device but it cannot. In short, for every INST-ACK there should be an INST-SRX. With kind regards, Michel

Hi Chuck, I think it's now time for getting in contact with our tech support team. Personally, I can only think of two things causing this issue: 1. A defective PLM 2. Some device on your network started going bad and is causing all sorts of network traffic/noise and thus all the comm errors Does your PLM blink continuously on its own even though there should not be any traffic? With kind regards, Michel

Hi wwat, By missing I assume you mean that nothing shows in the Viewer, correct? The best thing to do would be to try and restore you last good backup before the upgrade to see if they reappear. With kind regards, Michel

Hi Jim, The easiest way is to make the sensor also a controller in the same scene. In short, both are controllers in the same scene. Yes, right mouse click and then choose Copy to clipboard. With kind regards, Michel

Hello Steve, Please do a Find in your programs and look for anything that references this program. I think you have another program that does the enable/disabling ... With kind regards, Michel

Hello rudyramirez, Is there any difference in the load type for these devices. Specifically, for the one that fails the scene test. The problems are really limited. We just have to figure out which one is the cause: 1. Noise ... 2. Signal strength ... 3. Defective switch ... Would it be possible to swap (location/load wise) the non-responding SWL with a functioning SWL? In this case, if the problem moves with the Switch, then the Switch is probably defective. Otherwise, there's something wrong with the load or wiring. With kind regards, Michel

Hello Bill, oberkc got it right! In short, every time there's a change in the state of any device to which the condition depends on, then program is re-evaluated and if true, the Then part will run. With kind regards, Michel

Hello rudyramirez, I can answer your question: scene commands are different than direct commands (point to point). A scene command is send once and all the devices participating in the scene should respond. Also, when they respond, they have to send a packet back to the PLM. You mentioned that both of your SWLs are v37, correct? Are you certain you do NOT have any v35 SWLs in your system? With kind regards, Michel

Hello ergodic, What is the nature of the problem you are experiencing? Is it that ISY does not hear the events OR that devices that are programmed to respond to the MS do not respond reliably? With kind regards, Michel

Hi ergodic, I would not worry about this message if the previous message states "duplicate". In short, all RF devices send the same message more than once. ISY filters out those that are duplicates. Reliability issues with Motion Sensors are usually related to the Access Points or the battery. With kind regards, Michel

Hello rudyramirez, That's the crux of the issue! For some reason the signal is not getting from the PLM to your switches. If you have any Access Points, my I humbly suggest plugging one right on top of the PLM? With kind regards, Michel

Hi again, thank you. Would you be kind enough to go to Tools | Diagnostics | Scene Test, choose your scene from the list, and then let me know if it succeeds. If it does not, then there is a signal strength/noise issue between your PLM and your switches. With kind regards, Michel

Hello rudyramirez, Can these device control one another? When you click on the scene icon itself (the round looking icon), what are the on levels for each of these switches? With kind regards, Michel

Hi Simon, With releases 2.7.10 and above, ISY actively tries to synch what it knows about your system with what the system has. This means that "any" update to any device will cause ISY to re-evaluate and make sure your system is in fact in synch and write updates to devices that are out of synch. I assume you have 99i PRO since you mentioned batch button. Right next to the batch button, there's the RF devices button. If you do not want ISY to keep trying to update your RF devices, please make sure that button is grayed out. Furthermore, you will get a "Writing->" icon next to devices that are being updated. Ultimately, though, you do need to figure out why those devices are out of synch and why ISY does not succeed in updating them. With kind regards, Michel

Hello Mr. Bruns, If you have recently purchased your IRLinc TX, please contact SH and request that they send you one with the older firmware. Their newest firmware breaks i2 read commands. With kind regards, Michel

Hi jkraus, Yes for the first question. With kind regards, Michel

Hi mitch236, This was related to another bug and it has been fixed. Thanks so very much for the info. With kind regards, Michel

Hello Mr. Bruns, Unfortunately PLMs v4A up to 63 were notorious for hanging while doing heavy operations. I strongly recommend getting a newer PLM. With kind regards, Michel

Hello Bonanza, I am so very sorry to hear this. In some cases, the CAT5 cable that goes from ISY to the PLM does not make good contact on the PLM side. Sometimes, pushing up the gold pins on the RJ45 jack on the PLM (where the cable gets connected) fixes this problem. Sometimes swapping the cable fixes it. With kind regards, Michel

Hi mitch236, Can you copy/paste the program that changes the ramp rate and sets the level for your outlet link? With kind regards, Michel

Hello bktong, The new V2 thermostat dongles DO send change of state back to ISY and thus you do not have to query the thermostat constantly. With kind regards, Michel

slpelts, This should not happen. Are you certain that you do NOT have any other programs that do something to this device? To test, you might to do a Find in your programs for this device. If you find any, disable them and retry. With kind regards, Michel

Hi Illusion, Yes, it seems to be a bug. With kind regards, Michel

Hello someguy, Please note that File | Enable Internet Access and what you have done are basically one and the same. In short, if you are configuring your router manually, then you do NOT need to do File | Enable Internet Access and ISY would NOT know your external IP address. I hope it make sense ... in short, you have to do "either" "or" and not both. With kind regards, Michel