Everything posted by Michel Kohanim
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Firmware 2.7.15 (Code Freeze) is Now Available
Hello and apologies for a tardy reply. There are only two explanations for this: 1. Defective PLM 2. Noise I think we have ruled out #2 since you moved your PLM and you still had the same issue. If you have the same issue with all your devices, then I am almost certain you have a defective PLM. With kind regards, Michel
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Trouble with keypad buttons as responders
Hello grossmd, Unfortunately, you cannot turn off a remote KPL button by sending it an on command from a controller. With kind regards, Michel
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Firmware 2.7.15 (Code Freeze) is Now Available
Hi robandcathy, At this point I have to suspect a defective PLM. What's your PLM version number? i.e. what do you see when you go to Tools | Diagnostics | PLM Status/Info. If you open the Event Viewer to level 3, what type of traffic do you see (try querying a device)? Do you see many INST-ACKs without INST-SRX? With kind regards, Michel
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Power, RX and TX LED's on steady at reboot
Hello Tim, If the Error is not blinking (in any combination) then the problem is that ISY cannot communicate with the PLM. If you had SD Card issues, you would surely get the error light to blink. With kind regards, Michel
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Reading the log file
Hello Brian, Unfortunately not. With kind regards, Michel
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adding subroutine programming construct
Hello kingwr, The execution ends as soon as the condition of the calling program becomes false. With kind regards, Michel
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e-mail if Garage door if left open
Hello ! It's quite simple! The most important thing you have to note is that the Wait statement may be interrupted. So, all you have to do is to add a Wait for 15 minutes in the Action section before the Notify statement. Now, if the status of the program changes within that 15 minutes, then no notifications are sent. Otherwise, notification is sent. With kind regards, Michel
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Can't access the ISY-99i
Hello rtt3821, LeeG is, as always, right on! If you still have problems connecting with your ISY, please contact our tech support team so that we can resolve this issue more expeditiously: 818-631-0333 OR http://www.universal-devices.com/contact.htm With kind regards, Michel
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Reading the log file
Hi Brian, Please take a look at this entry: Scene:Outside / Garage, Entry, Park Floods On 255 Sun 2010/07/18 03:33:04 PM Program Log It seems that you have a program that turns that scene on. With kind regards, Michel
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Firmware 2.7.15 (Code Freeze) is Now Available
Hello robandcathy, You have very many devices that are out of synch with ISY (0101 icons). These devices must first become in synch with ISY before you can do anything else otherwise the whole system will be completely out of synch. Have you tried moving your PLM to a different location to see if you can update those devices? With kind regards, Michel
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Can't Link Anything
Hello me23, Thanks so very much for the update and I am so happy that everything works now. I do think it quite imperative to figure out WHY it didn't work in the original location otherwise you are going to have the same problem again. I would start by unplugging devices in the original location one at a time to see which one is the cause. With kind regards, Michel
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programs run when modified and saved
Hello someguy, Please go to Configuration | System tab and check the grace period. Make sure that the time is not within the grace period. With kind regards, Michel
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"query" "all on" and "all off"
Hello someguy, No, it should not show those buttons because they are not applicable to the folder. This is a bug. With kind regards, Michel
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Unable to Set Dim Level of LampLinc 2457D2 from Program
Hi pleo, I would have to echo LeeG's observation. It's also possible that you have other programs that turn that light on to 100%. It would be best to disable all other programs while testing. With kind regards, Michel
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adding subroutine programming construct
xd40, Just to be sure, I created a test program which calls 3 different programs each one of which send an email to a different recipient: If Status 'adf / blah blah' is On Then Run Program 'email 1' (Then Path) Run Program 'email 2' (Then Path) Run Program 'email 3' (Then Path) Else - No Actions - (To add one, press 'Action') This works as expected. As I mentioned, unless the condition causes the program to stop, all programs should be called in sequence. i.e if the status of the lamp adf/blah blah becomes off during the execution then everything stops. With kind regards, Michel
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Can't Link Anything
Hello me23, I must emphasize that 2.7.15 has absolutely nothing to do with intermittent communications problems. You are welcome to go to a previous release to test. What I would do is to move the PLM/ISY to some other location to see if there are any changes in the pattern. If yes, then the problem is that there's something in the original location causing all these issues. If not, then I would have to suspect the PLM. With kind regards, Michel
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Unable to Set Dim Level of LampLinc 2457D2 from Program
Hello pleo, What happens if you try to dim/brighten using the main screen? With kind regards, Michel
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KPL Button Control in Scene
Hello xd40, Please note that Mutex buttons are only active locally (i.e. when you press the buttons on the switch). If you do anything with them in scenes where other controller control them, then the KPL responds as if there are no mutex buttons. With kind regards, Michel
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adding subroutine programming construct
Hello xd40, Perhaps we are not talking about the same thing? You can call as many programs (run if/then/else) from the main program. The only time the execution stops is IF the condition of the calling program has been invalidated. With kind regards, Michel
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"query" "all on" and "all off"
Hello someguy, All On/Off are precisely All [devices] on and off. The bug is that these buttons should NOT be visible when clicking on a folder. With kind regards, Michel
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adding subroutine programming construct
Hello xd40, Yes. In the meantime, you can actually call other programs from within your current program. You can even call the If, Then, or Else segments of all other programs. With kind regards, Michel
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Official Firmware Release: 2.7.15
My pleasure Illusion. We are still trying to figure out if we can put ELK in our next release and thus the hold up on the next release. In short, support for this device should be in our next release. With kind regards, Michel
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Can't Link Anything
Hello me23, porboy911 has an excellent point! It's quite possible that the filterlincs are stopping all traffic. With kind regards, Michel
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reloading new ISY
Hi Chad, Those are file system errors. I do not think your backup is valid. If you don't mind, please send your backup to support@universal-devices.com and we'll figure out the cause. We are all off till Sunday ... With kind regards, Michel
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Official Firmware Release: 2.7.15
Hello Illusion, This device is not yet officially supported since we just got our hands on a couple quite recently. With kind regards, Michel