Everything posted by Michel Kohanim
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New ISY-26 / 2413s setup problems
Thank you. So, basically, you cannot login since you are not being prompted to enter your userid/password. Do you see My Lighting in the Network? Also, if you have access to your router, you may want to check the DHCP client table to see if there's a listing for ISY26-HOME-AUTO. I am thinking that either your computer is not on the same network as ISY OR maybe ISY has a static IP address (from the previous owner) that is not in the same subnet as yours. The last thing I would like to know is the sequence of lights on top of the unit when powered up. With kind regards, Michel
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Do you guys have Twitter accounts?
Hi ryarber, We do NOT!!! I think it's an excellent idea and we'll work on it but, before that, we have to learn how to use it! With kind regards, Michel
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Complex A/C control?
Hi kingwr, You can do that via programs ... the only issue is that the analog input can only be read using i2 and we have yet been able to extract that information! With kind regards, Michel
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How To: Enable Internet Access
Hi hemants, That's odd ... please make sure you forward port 443 and not 80. With kind regards, Michel
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How to write a program to notify a device that's dead
Hi cslee, right now there is not a way to use error conditions in programs but it's surely in our requirements list. With kind regards, Michel
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New ISY-26 / 2413s setup problems
Hello terrygb2000, Welcome to the forum .... Would you be kind enough to let me know what you mean by "nothing"? Can you access the Admin Console? Can you login? And, if so, what's your ISYs firmware version? With kind regards, Michel
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After Importing programs they are all disabled?
Hi Tim, This might indicate SD Card issues but I really doubt it. Please try httpS next time and let me know the outcome. With kind regards, Michel
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How To: Enable Internet Access
Hello hemants, Welcome to our forum. 1. If File | Enable Internet Access fails it means that a) your router does not support UPnP and your ISY is not accessible via the Internet 2. You will have to setup manual port forwarding the instructions for which you will find here: http://www.universal-devices.com/mwiki/ ... PnP_Router Once you have that setup, then the IP address will be your Roger's IP address for your home. You can usually find this IP address by either going to the Status page on your router OR you can go to http://whatismyip.com. Once you have port forwarding working, then you can access your ISY using: https://your.external.ip.address With kind regards, Michel
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Complex A/C control?
Hi kingwr, Thanks so very much for the feedback ... the main issue is that we cannot guarantee smooth interoperability with SHN devices. I was told that they were going to fix it but have not heard back since. With kind regards, Michel
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Complex A/C control?
Hi Gary, Yes, that would be a solution but not ideal since you cannot actually use the analog values coming off the sensor as such you are bound by On/Off based on set temperatures. There has to be analog INSTEON sensors ... I believe this is one thing that is missing from the product line. With kind regards, Michel
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Complex A/C control?
I totally agree ... to more generic, there should be INSTEON analog sensors which can be used for all purposes. With kind regards, Michel
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Flashing Red ERR light.
Hi Paul, My pleasure and I am so very sorry we couldn't get this to work. If you have a good backup and a new SD Card, we can try reinstalling the firmware. If so, please send me an email and I'll send you the instructions. My email is tech@universal-devices.com. With kind regards, Michel
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Panasonic Camera control from ISY
Hi jim3342, Please click on the Save button to make sure the changes are saved. Then, please do ensure that you click on the row for the resource you wish to test. Once highlighted, the Test button should be enabled. With kind regards, Michel
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Complex A/C control?
Hi Gary, Long time no see! The last time I checked, this property is not query-able via the current protocol specs. I shall send an email to SH to verify. With kind regards, Michel
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Why can't we check status via ISY's participation in a scene
Hi mrp, Good question! From a logical perspective, a device's status is global and irrespective of the scene it belongs to. If you are suggesting conditions based on ISY scenes, well, we do have plans of supporting binary scene statuses (on/off) simply because we never managed to agree on what is the status of a scene. With kind regards, Michel
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Does ISY's "Adjust Scene" wear out Insteon devices
Hi mrp, Theoretically, yes, this operation wears out the flash in devices. Since this feature was added just about a year ago, we do not have conclusive evidence of how long it would take before the devices fail. My recommendation is not to use this feature excessively. Once or twice per day would probably cause very little harm. With kind regards, Michel
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Using Repeat and Wait in 'Disabled' programs
Hello mrp, First of all, thanks so very much for the detailed documentation of the problem. I do very much agree with the need for documentation. In the case of running a disabled program explicitly, when events occur, they are not applied to programs that are disabled. As such, the if conditions will never be re-evaluated while disabled. With kind regards, Michel
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Flashing Red ERR light.
Hi Paul, I do apologize for the inconvenience. The problem is Fie System related. Would you be kind enough to take the SD Card out and try inserting it back in. Please do ensure that you hear a click while you put the SD Card back in. Also, if your firmware is 2.7.0, what you might want to do is to reboot ISY 4 times. If all else fails, please do contact our tech support and we'll help you get your system back up and running. With kind regards, Michel
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Remote & Receiver?
Hi paulbram, This is possible but not without some challenges especially security: with the browser, you are using HTTPS in which case all traffic is encrypted. With mail messages, security is a little tricky and it may open up holes for hackers. With kind regards, Michel
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Understanding the log
Hi mitch236, Those errors happen when ISY can no longer send events to one (or more) of its subscribers. For instance, say you had the Admin Console up and running, left for a while, the computer went to sleep and therefore Admin Console did not Unsubscribe gracefully. ISY detects that the subscriber is not there and clears/expires the subscription. This could also happen with MobiLinc if you go out of service area. The same goes for any ISY client to which ISY can no longer communicate. With kind regards, Michel
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Should I factory reset my isy?
Hello, My pleasure! First of all, I think the reason you could not save any of your settings was because you were probably using lowercase 'y' instead of Y. For static IP address, DCHP should be unchecked and an IP address out of the range of your router must be used. I think it would be much safer to schedule a session with our tech support team. With kind regards, Michel
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Scene Activation from a KPL
Hi Brian, To be honest, so am I pleasantly surprised as well! This has never been possible before on any KPL versions (the latest one I tested was v36) before. Actually, we had to request our users to use a low on level to mimic off! So, since you are using KPL v36, I must ask: are you certain that you can turn off the load using its sub buttons? With kind regards, Michel
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Should I factory reset my isy?
Hi Jim, I think I know the problem: you are probably using the same port for both HTTP and HTTPS and thus all the issues. Please try telnet into ISY: http://www.universal-devices.com/mwiki/ ... o_Your_ISY I think your IP address is 192.168.1.101. If that fails, then it would be OK to factory reset as long as you have a good backup. Otherwise, you will have to redo everything. If you do not have a backup, please contact our support and let us see if we can help further. With kind regards, Michel
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Should I factory reset my isy?
Hi sanders2222, Please note that the My Lighting icon is the least reliable method of accessing your ISY if your ISY is on DHCP. This method uses UPnP which restricts the usage of some ports. The best methods are: http://isy (on windows machines only) http://www.universal-devices.com/99i/2.7.14 (applet) OR http://www.universal-devices.com/99i/2.7.14/admin.jnlp (application) Please do not factory reset before trying the above URLs. With kind regards, Michel
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2.7.8/9 Instructions
Hi again, Unfortunately this is the only fix available. With kind regards, Michel