Kentinada

OK this is odd. To test your idea @MrBill I moved the Amazon Echo device I had plugged into a downstream outlet last night because with the GFI popped, the other outlet was dead. So I moved the Echo to a different plug on our kitchen counter. No events in the event viewer this morning. So I wondered was it my Echo causing the events. I reset the GFI this morning and no events! I moved the Echo back to the downstream outlet and ... no events!! Everything is back the way it was when it was logging X10 events every second or so and now nothing, it's clean. I don't get it. Good news is I don't have to replace the GFI. Bad news is I have no idea what was causing the events and why they stopped.

OK, I had to go through the breakers. I found the circuit that was causing the issue. It was the kitchen GFI circuit. There are 2 GFI outlets in the kitchen. I tested both and found the GFI receptacle that is causing these events. When I preset the Test button on this device, the events stop. When I reset the GFI, they start again. I assume I should replace this GFI as these events may interfere with ISY/PLM/Device communication? Should I leave this GFI popped out till I can replace it?

What if I disable all my devices in the Admin console and then start enabling them 1 by 1. Can I isolate that way? Turning off breakers while effective is a little disruptive to the house.

So a follow-up report... I sent my PLM into INSTEON for repairs and I got it back yesterday. I am once again able to communicate with my INSTEON devices which is great. Thanks INSTEON for repairing it since I could not buy a new one. But one follow-on question is what are these log events in the attached file? When on type 1 events, these just keep scrolling on by. Is this normal behavior? ISY-Events-Log.v5.3.4__Sun 2023.03.19 07.54.58 AM.txt

I sent my PLM into INSTEON for repairs. We'll try that first. Thanks for all the help.

OK, so a couple of things. My 2nd PLM was an older one that I had repaired by a friend after it died and I got a new one. I never tested it so I'm not certain it was actually ever working. I tried putting it and a known good INSTEON lamplinc into the same power strip and it could not communicate to it. So I put the original PLM (i.e. my newest one) back into the power strip, did a restore PLM and rebooted the ISY. Still no communication. I'm attaching the error log and event log from this last operation. But I think I'm going to try sending this PLM into INSTEON for their repair service and see if that fixes it. I'd buy a new PLM but they don't have any. ISY Error Log.v5.3.4__Mon 2023.03.06 09.17.10 AM.txt ISY-Events-Log.v5.3.4__Mon 2023.03.06 09.16.17 AM.txt

The PLM does show connected. Both of them have shown that. I will open a ticket and see if they can help.

Here is the error log as well. Doesn't mean much to me. ISY Error Log.v5.3.4__Sun 2023.03.05 09.59.52 AM.txt

I turned it on to level 3 and there are a couple of memory failures. See attached. Does that help? ISY-Events-Log.v5.3.4__Sun 2023.03.05 09.54.07 AM.txt

I cleared the error log this morning and here is what is in there now. ISY Error Log.v5.3.4__Sun 2023.03.05 09.33.26 AM.txt

It might be. But the INSTEON store is out of stock of PLMs so I'm stuck for the time being.

I have an old 2GB micro SD memory card in the ISY994. I tried pulling that out and then powering back up but the error light on the ISY just kept flashing and it would not boot up. I put the card back and restarted and it boots up again. The Tx/Rx lights flash frequently but no communication still exists to the INSTEON devices. I'm about out of ideas.

@DennisC thanks but I don't see that any of those tips apply because this was all working before. This is not a new set up. I tried replacing the ethernet cable to from the ISY to the PLM and that didn't help either. My automation days with INSTEON look to be done. Even the new eisy needs a PLM.

I did the PLM replace and no change in status. None of the INSTEON devices are reachable. Something else must be going on. I even tried deleting a previously working LampLinc and tried to re-add it. It says something about unknown engine and quits. There is a communication problem and I'm not sure it is the PLM since it behaves the same on 2 different PLMs. But right now, all my INSTEON devices are dead.

UI & Firmware at 5.3.4. See attached. I had another backup PLM which I tried connecting. The ISY sees it when I rebooted and said it was connected. The PLM links table was only 10 long compared to the 175 on my original PLM. Does it still sound like a PLM issue?

The green light is ON. When I check the PLM status, it says it's connected. There are 175 links shown in the PLM links table. Could it still be dead?

I tried to restore several different devices. After I click OK to the message about how long it will take, nothing happens. The device stays with red !. No errors pop up. Nothing.

I have just discovered that all my INSTEON devices defined in my ISY994 show up with red ! next to them and it cannot communicate with them. I don't know when this happened exactly as I was gone for the month of February. My Z-wave devices all still work. I have rebooted my ISY and unplugged/re-plugged in my PLM. All lights appear normal. How do I determine the problem?

I have an iMac running all the time. Would that work too?

@lilyoyo1 Thank you so much for your always helpful responses. Much appreciated!

Thanks. Sorry for the newbie question to this forum. Should have read the 1st posting first. My bad. After reading that post, a couple questions popped to my head: If my ISY994i is doing fine and I don't use Z-Wave much (i have 500 card installed), then is it safe to say I should just stay on this platform until it dies because the benefits of moving would be minimal? If I did migrate to an EISY, I assume the zmatter card required for Z-wave devices is not the same as the 500 card I have in my ISY and would need to add it for Z-wave functionality - correct? I looked but couldn't find any info on how EISY, Home Assistant, and Apple HomeKit can all be tied together. Maybe I missed it? Thanks.

Sorry if this has been asked or if there is already a thread, please just point me. I have an ISY994i with Z-wave card. Have used ISY and INSTEON for years. Is EISY now the future? Should I migrate from ISY to EISY? Was looking at Home Assistant to integrate with Apple HomeKit and my ISY but Home AssistaNt really needs a Raspberry Pi from the looks of it. I may be getting in over my head here but is there a white paper, to use an old term, on all this automation stuff and how to integrate? Thanks!

Well since I turned on Level 3 and did the other things, no random device on events have occurred. Should I turn off Level 3 for now or is there no harm in leaving it turned on? Thanks.

@MrBill Thank you for your detailed suggestions. I turned on level 3 diagnostics and will let that go for a while. I will leave the admin console open. I restored the on/off switch in question and the other 3 in my scene. This device and scene are not in any program. We'll see what happens over the next day or so. Thanks again for the quick and detailed response!

I have an on/off INSTEON switch that just started randomly turning on in the middle of the night last night. Any way to see what is triggering this device?