JSchumann

Dennis, I have the same problem. Swapped to production a week before free expired. Installed production in same slot as free. Kept getting messages that free will expire. Now today it shuts off (i guess free is expired.). so I restarted and it connected.....for one minute. So it shows I am installed in production, not sure what else to do. I do note there are 2 lines in purchases for ELK Production, one has exp date the other doesn't. How do you delete the one with the exp date? Thanks, John

I have an ELK M1 Gold set up with network module and static IP. When I go to my Router it has a page that lists all connections. When I pull that up The ELK isn't there. But after about 15 to 20 seconds it pops up. So I have some questions: 1. What speed does the ELC connect? I have an orange light so that indicates 100mbps. I tried a different cable, same result. 2. Does the ELK Module use WOL (Causing the delay to show up in the router)? 3. I get messages on UD mobile when ELK disconnects, so I don't think it is disconnecting and reconnecting on it's own. Thanks for the help. Regards, John

After clicking on a node server (I have 2 Servers and whichever I click first after opening UD Mobile does it

In UD Mobile (I just transitioned to EISY from ISY), I click on a node server - installed plugins (Notification) and I get Could not get Custom. Client is null. 500 Then I get Could not get Node Servers. Client is null. 500 Any idea what these are? Thanks, John

Damn, I closed admin console and restarted and it reverted to disconnected again

After troubleshooting on Messenger, we determined that I inserted a problem by changing my time zone after installing the elk module. This caused a 3 hour time difference in the key files. I had to delete the elk module from admin console and uninstall elk module. Then I reinstalled elk module and did configuration. After all nodes were imported, I tried arming from admin console and udmobile and it worked, no TCP errors. I am still getting the other errors, but I think they are related to EISY. Will continue working on them. Thanks, John

I just reinstalled all node servers again

yes to all 3. Sent package

OK, done. In admin console I go to my area then on the bottom there are drop downs. I change disarmed to arm away and hit set armed status and it changes back to disarmed. Still get error messages. Am I doing it right?

The programs in EISY seem to work ok but I cannot control the ELK from US Mobile or from the Admin console.

Android, yes, it persists

Yes, it says connected in nodeserver online and M1XEP status

User ID is mac address of EISY and password is blank

I got the response in UD Mobile From admin console, main, network, home, set armed status, it shows disarmed. If I select armed away and click set armed status, it changes back to disarmed. If I click query, I get TCP client request failed [NS-2-ELK:401]

So I tried to arm my elk from UD Mobile and I get: <?xml version="1.0" encoding ="UTF-8"?><RestResponse succeded="false""><status>404</status><reason code="1" /></RestResponse> . 404

CoolToys, Where you mention number of the user and it's pin, where and how exactly did you enter that on the server - on the user code line? What format did you use. I just put the pi in and not sure it is working right. I have ####. Should it be # #### Where first # is user number and last 4 are the pin? Thanks, John

Just going to disconnect and delete the ISY......will have to figure out the programs over again, not too hard. Would have been nice if instructions said to copy these separately before migration.

Hi Dennis, Been to that wiki page and use sub var extensively. These 2 were discussed YEARS ago in the forum and the purpose was to show the most recent trip on the ISY and what it was. They were never documented that I could find. I am hoping there is something similar on the EISY or I will have to write about 20 email notifications.

ISY defaulted to safe mode after Migration Understand changes, but I deleted some of the lines, and need to re-create them No other node servers Will violate a zone and check

Migrated from ISY99 to EISY I have been using email substitution variables "${Alert.control} ${alert. Action}" forever (With ISY) Now with EISY the resultant Email shows things like GV0 0 and GV1 4 vice the actual conditions. Searched the forums and wiki page, can't find anything discussing this. Any help?

Yes I am using 2101

I transitioned to EISY and loaded ELK Module (after some difficulty getting into Polyglot). The nodes all appear to have enter into the EISY, and I have fixed most of my programs. Unfortunately I did not copy the programs, I just did a backup as I thought everything would carry over. Even tried loading back into ISY, but says it is in safe mode and doesn't copy the programs. I have 2 problems with ELK Module now: 1. After I click Elk module in UD Mobile I get 2 errors saying "Could not get custom. Client is null. 500" then it says "Could not get node servers. Client is null. 500" 2. The ELK log says "Invalid Credential. Please check username and Password. 401". I entered a new user in ELK named it EISY and gave it a separate passcode. Used that passcode in ELK Server user_code. How do I fix?

Thanks all, I got logged in on UD Mobile (Which is a mess now not sure why). So now my focus is learning about Node Server ELK. I have it installed, but not sure it is right. Had to rewrite all my programs, what a pain. Regards, John

Trying to finish my migration from ISY to EISY, need to but Elk Module. I get to the Polyglot login screen, try admin admin, and all my other accounts, it sit there. Tried a different browser, no go Turned off my av and other systems, still no go. What am I doing wrong

Thanks Everyone, The text method just didn't want to cooperate. I used the HTML with the <BR> commands and I was able to format the body the way I wanted. Best Regards, John