bpwwer

I have no idea. The MQTT stuff is all handled by standard Python modules.

Portal access is unlikely to be the cause of your issues. You'll need Portal access to purchase node servers or verify node server licenses, but you're not to that point yet. PG3x has two components, the UI running on the browser and the server running on eisy. The can't connect to server is the UI saying it can't connect to the PG3x server. You can't do anything if it's not connected. So yes, that needs to be resolved before you can restore. In general, with PG3x, you don't need to configure the IoX/ISY unless you want to manage node servers on something other than the local eisy. Once the PG3x server side starts, it will pre-populate the IoX config with the local IoX. It appears the PG3x server side is not running, the question is why? PG3x has a dependency on UDX and the local IoX, if one of those aren't running, then PG3x won't be able to start. At this point, it is probably best to reboot the eisy and see if that clears it all up. If it doesn't, then we need to use OS level tools to look at what is happening when PG3x tries to start. If you are comfortable with ssh'ing into the eisy you cat do something like sudo tail -f /var/log/messages which will show the system log messages. PG3x startup messages will be there and it should be repeating the same set of messages every minute or so. If PG3x is crashing, it will show the crash, if the local IoX isn't started, it will show that in the log before aborting. CTRL-C will stop the log display. If you're not comfortable with that, submit a ticket and support will probably have to remote into the eisy to determine what's going on.

The WeatherBit servers aren't sending any data when the node server requests it. Possibly you exceeded your daily limit for requests. iTach is failing to create a secure connection to PG3x. If the system is having issues responding to interactive actions (like log/elk actions, etc) it may mean that there is something going on the OS level that is impacting the node servers.

What does the WeatherBit log show? System memory is not a issue with eisy.

non-free node servers can have the license migrated to the eisy (I believe the portal migration process does migrate the licenses too). But if the licenses are not migrated, then they should still install, they just won't run. And if they won't run, they may not show up in the admin console but should still be visible in the PG3 dashboard. To get a trial license, you'd have to request one via the store, it won't automatically try to get a trial license.

After. Restore the IoX first, then migrate the PG3 node servers. If you migrate node servers to eisy, then restore IoX from Polisy, it will overwrite the node server config on the eisy. Re-restoring/migration node servers would then need to be repeated.

What does the node server log show? Any errors there?

From your PG3 log, it looks like PG3 is unable to communicate with the IoX. Most likely because the port number is wrong: [ECONNREFUSED] :: 8.726716ms - https://192.168.0.80:8443/rest/profiles/ns/0/connection This should be 8080. PG3 can't use the secure connection because it doesn't trust the self-signed certificate in the ISY.

This looks like it's a problem with the node server or maybe a problem with PG3x installing a node.js based node server. I'm unable to test at the moment but will look into this as soon as I can.

I'll update the announcement to try and make that more clear.

For now, yes.

Hello Everyone, This is the support thread for PG3x v3.1.17 - v3.1.21

Hello all, We are very happy to introduce PG3x v3.1.22 for eisy. This is a minor update to 3.1.21. The eisy is using a new version of Polyglot version three called PG3x. PG3x has infrastructure changes to make node servers (and PG3x) more secure. Both PG3 and PG3x have the same feature set with the exception of a feature in PG3x that allows migration of node servers from PG3 to PG3x. For now, Polisy users should remain on PG3 and eisy users will use PG3x. This fixes a number of bugs in the original PG3x 3.1.16 release and adds the ability to migrate from Polisy/PG3. To upgrade PG3x: In the Admin Console, click on Configuration, Upgrade Packages (note, this can take many minutes, depending on how long it's been since you last updated.). After the upgrade is complete you may need to restart PG3x. From PG3x UI select System-> Restart Polyglot 3x. Once PG3x has restarted, reload /refresh the browser page. Migrating from Polisy/PG3 Make a PG3 backup on the Polisy. From the PG3 UI select System -> Backup/Restore -> Backup. This will download a backup file Restore the PG3 backup on eisy. From the PG3x UI select System -> Backup/Restore -> Migrate from PG3 backup. Select the Polisy PG3 backup file and when the button changes to "Restore" click it. Depending on how many node servers need to be migrated it can take a while. The UI should pop up messages showing the status as it migrates node servers. There are some limitations to the migration process. Only one IoX device can be migrated. If your Polisy was connected to more than one IoX device (say the local IoP and an i994), the migration process will only migrate one of these and it will use whichever one shows up first when it does it's database query. This will remove any previously installed node servers in PG3x and possibly overwrite them with a node server from the backup. You should start this process with no node servers installed. Any node servers on the Polisy that were installed from the "Local" store will fail to properly migrate (applies mostly to developers). All node servers will be left in the "Stopped" state. You will need to manually start each node server after the migration. Changelog for 3.1.22 - Rebuild package to work with Node version 19.5 Changelog for 3.1.21 - Don't loop over non-existent nodes when displaying node details in UI - Add ability to handle system upgrade messages and display a notice in the UI when the system is being upgraded. - quote password when sending to pg3.ops. Fixes issue with passwords containing special characters like '$$' - Try and trap network errors when verifying node servers installed on IoX. - Fix typo in log message. - Fix bug that caused dashboard to ignore "un-managed" node servers. Changelog for 3.1.20 - Fix minor bug in UI where we tried to use settings before they were set. - remove debugging messages. - Return status = 500 , and error if authentication crashes - Revamp verify node servers behavior. PG3x will now try to make the IoX match what is in it's database to better keep IoX and PG3x synced on what node servers are installed. - Fix IoX auto discover to not overwrite existing entry's username/password. - Change how the UI authenticates with the MQTT broker. This should resolve issues with logging and and bring back the ability to use multiple browsers to access PG3x at the same time. - Stop printing the mqtt frontend password in the log - Quote the user name so that it now works if the name has space characters. Changelog for 3.1.18 - Pass the correct structure to installProfile. Fixes profile files not being sent to IoX on node server install. - Allow 127.0.0.1 for IoX node config ip address. Stops PG3 from replacing the localhost IP with network IP on node server verification. Changelog for 3.1.17 - Change the IP address written to the IoX node server configuration to use 127.0.0.1. - Fix typo status should be stats in checkLicense. Caused licence check to fail for some purchased node servers. - Change ISY to IoX throughout the UI. - Always route reinstall through nsinfo, specifically fixes issues when re-installing via the purchases page. - add logging and pg3_install fixes to get permissions correct after install of node server. - fix typo in error message, puchase should be purchase. - Update database to indicate we've migrated to PG3x. - Add ability to migrate from PG3 backup. - Enable check for PG3 node server migration on start. - Add count of node servers re-installed to reinstallNS response. - Add ability to re-install all node servers via the System menu. - Handle alert and reinstallNS messages. - Add pg3x flag to global settings. - Don't update node name to 'undefined' - Remove "Running on Polisy" from footer. - Make node server verification errors more verbose. - Run update check every 12 hours. - Check for updates of PG3x. Support thread:

The node server is probably already running, just not connected to PG3. ps auxww | grep weatherstation.py and see if it shows up in the list. If so, then it needs to be killed before you can start it from PG3.

I'm surprised that you have it working given the number of bugs in PG3x. Looks like it's trying to contact those devices every 30 seconds or so. While it fills up the log with a bunch of useless messages, it shouldn't be impacting anything else. (it may slow down the node server response if it's waiting for one of those devices to timeout before it can respond/send a command to another device.

You can try doing a re-install by going into the node server store, selecting Kasa, click the install button and then select re-install into the same slot. That may help. You also may then encounter another error trying to start after that. Getting a node server to start with PG3x version 3.1.16 is unlikely right now.

While the version number is currently the same, eisy has PG3x vs. the PG3 on Policy. They have basically the same feature set which is why the version number is the same, but are very different internally. I struggled with the best way to version PG3x and decided that as long as the feature set remains synced so should the version. As documented elsewhere, PG3x has a number of known bugs that make it difficult (if not impossible) to get node servers running on it at this point. I suggest not even trying until 3.1.17 is release. My current ETA is early next week.

I believe node 18.2.1 is the latest version on Polisy/eisy

I'm working on everything that's been reported. I'm hesitant to release something that still has known issues and I'm also waiting for a new eisy so I can test and debug the problem with purchases. I don't have a specific ETA for the release but I'm targeting early next week.

A small update. #1 is fixed and will be in the next release of PG3x #2 is fixed and will be in the next release of PG3x #3 no progress #4 appears to be resolved and should be fixed with the next release of UDX (this should solve some other minor issues with the same root cause) #5 is being debugged now #6 the first 2 parts are complete.

No, the license is tied to the hardware ID and that has to be changed in the portal based database that holds the license information. I don't know if it is part of the migration option in the portal or not at this point.

There isn't a migration path from Polisy to eisy yet. I'm working on it. Given the number of bugs in PG3x 3.1.16, I can't recommend even trying to use at all at this point.

There are a few bugs related to installing node servers. It may be possible to work around them, but it's a bit complicated. I am currently only able to test installation with my own node servers as my eisy has a bad hardware ID and can't be registered with the Portal (should be getting a new one soon). These are the bugs I'm aware of: 1) First installation will leave some of the node server files with the wrong owner/permissions. This causes the node server to fail to start. Using the re-install option should correct this. 2) When it tries to start the node server after doing the installation it will fail. It actually tries to start the node server before the installation is finished. After installation, stopping and then starting the node server may get the node server working. 3)??? Since I can only test with my own node servers which don't use the Portal or a license, it's possible there are bugs here that I won't see. Based on some of the forums posts I suspect there is in which case, it may not be possible to install any node servers. 4) backup doesn't work. Well it actually does work but it hits the same bug as #2 and PG3 is told the backup is done before it's even started. The backup does happen (it's sitting in /tmp on the eisy) but PG3 doesn't see it and send it on through the browser. 5) Migration is just not possible yet. There are three (four actually) things that need to happen to migrate node servers - First, PG3x needs to be able to read a PG3 backup. The backup file formats are different between the two. I have this bit already coded up. - Second PG3x needs to convert a PG3 node server to PG3x. How the node server is stored and controlled has changed. Again, this is coded. - Third, PG3x needs to move the node server to the local IoX. Restoring the PG3 backup in step 1 will keep the existing setup. So if the node server was installed to a Polisy IoP, then after the restore it will add the Polisy IoP to the database and expect the node server to be installed on that IoX device. I still have to write code. - Fourth the license needs to be migrated from Polisy to the eisy. This happens via the Portal and not something I control.

Thanks for the update. Maybe it was 5.5.0 that was the problem. My eisy is still on 5.4.5 as I haven't taken the time to update it, too busy trying resolve all the PG3x issues.

Since I can't see what you're actually seeing, I have to make assumptions about what is really happening. I thought I'd start fresh and see what happens. I reset PG3x to factory settings and opened the UI using a browser I don't normally use. This is what I get. Clicking the login takes me to the portal login screen. Logging into the portal brings me to the PG3x login screen. I enter the default credentials. That logs me in. The local IoX is connected (yes, it's still 5.4.5). Ignore the red status message, that's me trying and failing to detect when it hasn't actually connected, my current code displays that all the time regardless of the actual connection status. If I drop the the ISYs menu I'll see my local IoX configured and selected. If I reset PG3x again and restart it, this specific browser window will not change, but if I reload the page it will then show the the IoX as disconnected and no IoX will show up under the ISYs menu. However, it will show the status as Connected (which is wrong (sort of)). This is because the UI is still trying to connect to PG3x using the authentication info from the previous login which fails. To correct this, I need to logout and then login again to update the authentication info. This case sounds like what you initially described.