Javi

Have you tried reboot? Socket timeout sounds like the event subscription in not working. As for the other question regarding Mac Permissions: https://wiki.universal-devices.com/Main_Page#MAC_Users

UD Mobile is not yet fully compatible with eisyUI, so local creds must be legacy credentials and port 8080 until further notice.

@everyone firmware should be released this week.

rest/query queries the device, this is more resource intensive than a retained status lookup. Use /rest/status/address or rest/node/address instead. If you can subscribe then you just need to parse the events. Basically any <control> which does not start with "_" is a Device Property Status Event where the control is the Property ID. //<?xml version="1.0" encoding="UTF-8"?> //<Event seqnum=\"113\" sid=\"uuid:90\"> // <control>ST</control> // <action uom=\"2\" prec=\"0\">1</action> // <node>n003_po_pushover</node> // <eventInfo> // </eventInfo> // <fmtAct>True</fmtAct> // <fmtName>Last Status</fmtName> //</Event>

Ok, then it is not the app. If you swiped from recents the app will no longer have any status values, they are all cleared. When the app starts again the values are observed (Subscription Event), so the values you now see are those that have been saved in eisy. Sending query, queries the device which then reports to eisy, eisy then forwards this message (Subscription Event) to the app (in the same way it received the initial status). So if the status is updated on query and shown in the app then the app is working as intended. My guess is the error is likely the Insteon Modem or the Device not reporting status updates. To be sure you should check if rest/nodes/nodeAddress shows the status correctly. P.S. If you updated firmware to 6.0.0 there are reported event issues. please try again after the next firmware update coming in a few days.

Issue corrected for UD Mobile iOS in app version 1.4.5 and greater. Should be released within the next week.

We have other reports of missing status on 6.0 when remote and updated firmware should be coming very soon to address these. Being a s this is a know issue for 6.0, but seems like the issue started before this. Let us revisit after the firmware update as it is possible firmware corrects. If not corrected by update, my guess is there is something wrong in the controller's settings in UDM.

Ok, So when you open the app are the status blank or incorrect? If incorrect, please run an additional test by swiping app from recent apps (remove from memory), then open again. Are the status values still incorrect?

Please try UD Mobile Android version 1.4.6 or greater when available in the play store, likely within a few days. Replaced deprecated Network Lookup. Added manual trigger buttons, similar to iOS.

If on testflight please let me know if version 1.4.4 corrects the issue. Currently still awaiting approval from apple.

This is not normal behavior, and if it has been happening for years then not related to the UDM app. Is this only some devices or device types (i.e. zwave, insteon)? Does it also happen in the Admin Console?

This is the app version, what is the eisy firmware.

We firmware release coming soon which corrects most if not all of the issues with 6.x. I don't think this is the same issue referenced above. The above issue is not status value, this appears to be devices not updating status values. What is your firmware version?

Please open a ticket and include UUID .

The event subscription (status updates) is not working, so the message is likely correct. What is your firmware?

What is your firmware. This is a bug in ISY994 firmware, which was caught in the app in a previous iteration. Although I'm not sure which firmware version it was corrected.

Please share a screenshot

See https://forum.universal-devices.com/topic/45966-favorites-gone/#comment-399961

Until fixed please click the Favorites tab even if already selected, which should load favorites.

Instance is the slot number, So Family 10 (node Server), instance 60 (slot 60).

Please synchronize.

Might be a bug in Favorites tab at startup, try pressing the Favorites tab button.

Thanks for the update, I have at least one other user reporting something similar....Unless you opened a ticket last night.

Currently no, while Portal (ISY Information) has your public IP Address it is not shown in app. Have you tried a service like dyndns? It is supported my some routers, or software that runs on an always connected server/pc. This way you will not need to enter the IP Manually.

What firmware? This is a message sent by eisy, attached to the PG3 (Plugins) group. I thought it was removed in recent firmware 5.9? If not disabling that group should stop the notification, but also any other PG3 Started/Stopped/etc notifications.