lilyoyo1

It's not UDI's job to cover for INSTEON. UDI can want to buy as many chips as they want but INSTEON has to be willing to sell them and sell them at a price that it makes sense for UDI. With that said, it's hard and costly to develop a simple click by click interface with 2 competing interfaces along with all the disparate options that both controllers offers. Simply put, the return on investment has to be worth it.

It does not. Only a factory reset clearly erases everything

You can't. Two different systems. If you can still get the Id of your INSTEON devices you can use that to add them.

I did but polisy is from universal devices not homeseer

Get a polisy and 2448a7 (get 2 for backup) from Amazon and use that

It was that for a time. All I ever said was using info i was given at a time. I'm just happy different forces lined up to allow my business model to change where this doesn't impact me at all. I just hate it for everyone else.

Hi! Glad you finally made an appearance. I'm a little disappointed since it took almost a week for you to show up....and we can't even argue. I miss our debates ?. Everyone else gets offended. Lol

Never that. You know I would NEVER do something like that. Just providing easy to find information of what they need

If you're asking about homeseer then you need to ask on their forum. This is for universal devices products only such as the isy994 or polisy

https://forum.universal-devices.com/topic/35747-insteon-has-shut-down-hub-users/

A plm doesn't plug into Nokia hub. It's a standalone product made by INSTEON not universal devices

They need to have a solution that works first. With plms in short supply they have to make sure it's viable as well.

They need to have a solution that works first. With plms in short supply they have to make sure it's viable as well.

Your questions are being answered on the posts in the forum the link takes you to

Use programs

I get what you mean by access point. However Tekken is looking at things in regards to home use. Most likely, existing users already have a strong mesh where the power of the hub isnt as much of a factor

I'm with you on that one. Great way to move a product and capture new users before someone else does

See red banner at the top of forum

https://forum.universal-devices.com/topic/35747-insteon-has-shut-down-hub-users/

Universal devices and their ish/polisy has nothing to do with INSTEON and their hub. They are 2 separate controllers from 2 different companies. You can purchase an isy994 and use the INSTEON 2413s PLM in order to connect your devices and control them. Otherwise, you would purchase UDI's polisy (recommended) and use either a 2413s, 2413u, or 2448a7 to it to control your INSTEON devices. The hub would not have anything to do with either scenario

Im with you in that I think their documentation can use some help. At the same time however, if you aren't keeping up with a system for years at a time, most likely you'll still struggle as no documentation is perfect for all users. The "experts" here are experts because we stay involved. Take a smartphone. If you've used a dumb phone all these years, how hard would it be to get used to what a Galaxy s22 can do? I go through this with family and friends often. I try to get them to buy things i use so that when they come to me for help, I know how to troubleshoot. It's an ongoing debate because they feel locked into my world but i tell them they aren't paying for my time so it's not fair that i have to take the time to research what they buy to fix their problems. The same applies here. Automation is complicated by nature. Yes, it works great and not something you have to worry about for the most part.....until you do. That's why being involved (not saying like most of us are) is important. So much can change in a short period of time, it'll be like starting over every single time. By staying involved, you keeping up with things as they change which makes transitioning much easier. Even caching forum answers isn't perfect. For starters, most people don't bother searching or reading information (look at the quantity of hub posts in the last 2 days), that's readily available. For those that do search, there can be 20 different fixes for what appears to be the same exact problem. Due to different factors, there isn't always a one size fits all fix. They have gotten better at highlighting the solutions on threads (thanks @Geddy), but that means someone still has to be willing to invest in the time to read and research (i found Google search using the terms I'm looking for easiest), which is something you just said you aren't sure if you're willing to do. In that case, even the clearest documentation wouldn't be helpful. As you've already seen, so much has changed in the last 6 months alone, it's going to take research. A lot of reading and testing to get caught up. The individual forums are laid out much better which is where i would start. Download the app. Connect to it and play with it. The more familiar you are with it, the more the things you read will make sense and answer a lot of your questions.

Good question. The way the did things though, they just trashed that name as well

That's just doublespeak. They're saying the devices work locally without the hub just like standard INSTEON. It goes through their servers like the regular hub. Since the hub servers are down, I would've assumed the Nokia hub servers would be shut down as well.

I don't know. I assumed so. However, I just tested my Nokia hub and it still worked to turn on/off my lights. I turned my wifi off to ensure I was going through their servers and it works still