smokegrub

My email account is changing. Does anyone know how I can change the login for my CAO account?

Fortunately, this is the only time I have experienced this failure. Given the distance to this residence from my primary the fact that it occurred alarms me a bit. However, re-entering the serial number of the tag manager should work from any location, if needed. I hope! Thanks again!

My thanks. I re-entered the serial number of the tag manager as if I were installing a new one and the tag manager and tags reappeared in the app! All is well!

In my long ramble I forgot to add that is my messing around in the app I got the message that my tag manager was not connected to the internet.

I have two tag managers located in homes approximately 325 miles apart and with two separate ISPs. Both tag managers have worked flawlessly until recently when the ISP at one location had problems and sent an email of apology stating that users would probably need to power down and restart some devices. It was during that timeframe that the tag manager at that location stopped displaying its tags in the app. I have since travelled to that location and done everything I know how to do (powered down the router and tag manager, rebooted the router, disconnected the tag manager from the router and reconnected the tag manager). The lights on the tag manager all appear normal but the tags do not appear in the app. I am considering re-adding the tag manager to the app but before doing so I thought it wise to seek your sage advice. It appears that a logical next step would be Settings>Account>Add a New Tag Manager>Useful when replacing a defective tag manager with a new one, without having to re-associate each tag. The subject tag manager is not new but I am assuming the app would treat it as new. Thoughts?

Duh! I solved my problem. Three of the scenes were in the scenes category. The others were in the devices category. They were there all along. Forgive me for wasting your time.

It has been a long time since I have done work in the portal. Yesterday, I made several changes including creating spokens for fan speeds. These changes do not appear in Alex (Mac or IOS). I have tried forgetting all devices and discovering them in Alexa. I have tried deleting and installing the skill (Smarthome V3). All I ever get is what was disoverable previously. None of the changes show up. I know the method I used to set up the fan speed scenes was correct because one that I had done a long time ago displays in Alexa and its spoken works. I am probably missing some minor issue and that is why I am requesting help.

I deleted the Java cache and it still doesn't install the "correct" Launcher. It installs one that will run with Catalina but not Mojave.

Michel: Perhaps this will help: This launcher is incompatible with Mojave In the past when I placed the start.jnlp icon on the desktop it changed to the Launcher Icon. This time it changed to the incompatible Launcher above and temained on the desktop.

start.jnlp

I cleared the JAVA cache again and I continue to get a Launcher icon that will not run with Mojave. Need help.

I just downloaded the most recent version of JAVA and version 4.9.0. When I place the start.jnlp file on the desktop the and select the Launcher Icon I get the message that it required OS 10.15 or later. I am running Mojave because an important app will not run under Catalina. I can access ISY using the start.jnlp icon but I would like to use the Launcher. Any help?

For what its worth, there have been times when I have gotten the "I'm not quite sure what went wrong" message. In most such cases I have found that only one of seven Alexa devices was having a problem. I disconnect power to that device and reboot it. That has resolved the problem for me on several occasions.,

I appreciate the clarity added by the last few posts. I have two homes. Both have ISYs and all the devices at both are Insteon. I haven't counted them but I suspect I have about 80! My setup is solid. I am technologically challenged so I avoid change as much as possible. Thus, I have avoided the Polisy to this point because I foresaw it to be an emerging technology--the cost was not an issue. I understand UDI's business decision to move to a system based almost exclusively on node servers. However, I can already see that each node server, at least at this point in time, represents a technical challenge to the developer and the end user. So, I will be waiting until the "dust settles" on this issue. I am thankful that at present, at least, I can expect my Insteon systems will continue to function. One Insteon device, the SynchroLinc, already presents a problem to me. Insteon has dropped it, and I can't find it anywhere. Fortunately, my neighbor is very talented at replacing the caps in such devices. Perhaps he can resurrect it.

Problem resolved itself. Don't have a clue why/how.

I have my tag manager in a window. You may want to try that.

Personally, I have found my Echo's occasionally beging to behave abnormally. A reboot of all of them (7) resolves many issues.

Allow an older, lay user to make a few observations. Not all homeowners are interested in home automation. None of my family are interested nor are any of my neighbors of whom I am aware. Some are messing around a bit with Alexa; most are not. I suspect most see the task of setting up a system as too daunting and they haven't a clue who could set it up and what the cost/benefits might be. As for me I have two homes with two separate home automation systems, two ISYs and all Insteon devices. I set them up with awesome help from this forum and a lot of work. I have Echo's scattered throughout both homes and use verbal commands to execute desired automation functions. I have never used a contractor nor do I intend to do so. Is my work complete? No!!! Routine maintenance is essential. I must emphasize "routine". I enjoy the challenge but, being almost 76 years old, my wife and I have discussed who will maintain it if I am unable? The answer, it will probably have to be removed even if the home is sold or becomes the property of our heirs. As for the fate of Insteon, I want them to succeed into the foreseeable future. I don't want to, nor do I have need to, change/add technologies. The fact that devices are being discontinued is disconcerting to say the least and especially so given the description "discontinued".

I have come to the conclusion that my ISP must have blocked the CAO tags being sent by gmail. I will get it touch with Cox as soon as possible and see if I can get this sorted out. Thanks for taking the time to try to help me.

No success with that Larry. Weird. The tags still say they cannot send an email to my gmail account because "it does not exist". Do you know if others can send email from tags to a gmail account?

Will do.

I think the proble, is with Google. I will wait a couple of weeks and test again. Good luck with your problem. \

Tags will not send email notifications to my Google mail account-says the account does not exist. Test emails sent to that account from Apple mail work fine as do emails sent from my Cox account. Any help?

I use two separate Amazon accounts and point each to one of my ISYs. It is awkward and a pain when you change accounts, but it eliminates confusion in device naming.

For what it's worth, I have found that when I start having problems I reboot all my Echo's and the problems are typically resolved.