smokegrub

Benoit, you must have done soething because I just used a spoken and it worked correctly! I tried several and they all worked.

I know this is simple from your perspective as it would for me to explain wastewater treatment and chemistry to you but the terminology to resolve my problem is equally unintelligible. I need a set of step by step instructions. The devices I formerly had for portal B are now those for portal A. I need to get the Amazon account for Portal B to contain the Portal B devices. I would be happy if you would enter my Mac and straighten this mess out. We are currently at the Portal B location and can't use Alexa to control our devices. It seems this would be simple if only one knew the specific steps to take.

In Users I can see the two User Name correctly displayed by email address and preferred ISY. However, when I log into My Profile the incorrect Email Address is displayed for My preferred ISY. Is this the root of my problem? If so, how do I change the email address? I can see no obvious way to do that.

What specifically do you mean with "porter user profiles"? Also, how do I ensure I have the preferred ISY identified for the preferred user profiles?

I have two portals and two ISYs. Portal A is properly displaying and controlling the devices at that location. Portal B is now no longer displaying the devices for its location. It is displaying the devices for Portal A. That occurs despite the fact that I use the correct email and password for that Amazon location. I am stumped.

Have you tried rebooting the PLM?

I would factory reset them then see if the ISY recognized them.

Reading these posts has left me with new knowledge. Now, the challenge is to retain it!

I will standby a few more months and will begin adding ZWave where I need new devices or replace existing ones.

Does anyone know the current status of Smarthome? They have had a long succession of discounted sales which brings to mind serious questions as to their long-term business plans. Are any new or upgraded products in the works?

Please don't be offended, but I have mistaken the device address on more than one occasion. I would confirm it.

Thanks for the feedback.

There is no light. That is why I considered using the On/Off buttons on the KPL to control power to the fan. I know that is an "odd ball" setup, but if not used in that manner, what do I do with the On/Off buttons?

Thanks.

The wall switch for this fan controls power to the fan. A pull chain is used to control fan speed. I plan to replace the wall switch with a KPL and place a FanLinc in the fan. I will use the KPL's On and Off buttons to control power to the fan. I plan to normally leave the fan continuously powered. I would then use the buttons to control the fan's On/Off status and speed. Is there a better way to do this?

Me, too.

Yesterday, I decided to try my recorded (1Password) account number one more time with Amazon. To my surprise, the password was accepted. Moreover, when I completed forget/discover all devices were recognized. Then, without having to enable/disable as you email directed, my spokens were accepted by my Echo's. Did you do anything in the background regarding my situation? If not, this is just another bizarre moment in my Alexa experience. Now, as soon as I get the time, I need to address my second portal account, Wolf Creek.

The normal password I use for this account would nt be accepted. I tried a difference password for an account that existed long ago and was not being used. That one worked. But, when I clicked enable I got a message about not being able to open a browser window. Everything was working fine until your update. I checked out the portal and that is working fine. It appears that somehow my Amazon account for the Chesapeake portal may have been deleted to otherwise rendered inaccessible. I have not yet tested the Wolf Creek Amazon account.

Ok, did the steps again and the Disable option does not exist! It is Enable only.

Given my message to you indicated that the last step-in your email failed (Enter your ISY Portal user and password (In the ISY Portal Authorization dialog), how do I do that?

Benoit: I followed the steps to the Enable step. I clicked Disable then on Enable. I entered my Amazon User credentials then my Password for the subject portal. The Password was rejected. I then entered an older password and that was accepted!!! I was not asked for the ISY Portal Authorization. I opened Settings and all my devices were there. I selected Forget Devises and Discover Devices . All appeared well but Alexa still will not respond to spokens. Something obviously went wrong at the Portal Authorization step. Note: I have two portals.

A day later and all is working normally. Nothing done, same process followed. This must be part of a conspiracy to drive me closer to the edge! : )

Thanks, Paul. I will give that a try. Heretofore, there has been no problem whatsoever and response time has been instantaneous. I did, however, recently upgrade the OS on my Mac from Yosemite to High Sierra and install an SSD.

I tried accessing using the portal and now I "see" the status of devices and can control them using the Admin Console. Strange!

Yesterday morning when I accessed a remotely located ISY using the portal the status of devices did not display. Even when I attempted to turn on a device it failed. I then accessed the ISY with MobiLinc and the status of devices displayed correctly and I could turn devices on and off. A bt later in the day I accessed the ISY using the portal and all was well. Today, I had the same experience. I can "see" my devices and programs in the Admin Console but cannot interact with them. I will try the portal again later and see if the problem resolves itself as it did yesterday. Are others experiencing this unusual behavior?