smokegrub

Thanks, Xathros. I finally got it all done. What a tortured process for a Mac user!

Xathros: You are a Mac genius! I have loaded the firmware and cleared the Java cache. Which of the upgrades to the Admin Console should I download (a-d in Michel's post)? I want to get the ISY icon on mu desktop so that a quick click directs me to the Admin Console. Thanks in advance.

Xathros: I changed the location of the download to the Desktop. I have tried twice to "see" the file and none displays when I access the Desktop using the Manually Upgrade option. I get a spinning ball. I got the same result when I directed the file to the Downloads Folder. Have you loaded this upgrade?

Thanks for the feedback, Brian. That brings me back to the matter of why won't the update load? Xathros, I know you are a Mac user. Any thoughts?

Mavericks. However, that's not the problem. Llast night I woke up thinking about the problem and came to the realization that the update's name "ISY994i Series including Z-Wave Support" almost certainly reveals why I can't load the update. I don't have the Z-Wave module! I apologize for the post! Whoever wrote that these are my golden years lied!!! Now, I am off to find an update from my current 4.2.2 to something that will reveal the nodes for the Hidden Door Sensors. Again, I apologize.

Followed Michel’s direction’s to update to 4.2.10. Mac OS 10.9.4 Default browser Firefox 32.0.1 Java Update 67 (most recent) Current firmware 4.2.2 ISY 994i IR (backed up) Downloaded ISY994i Series including Z-Wave Support using the link in Michel’s post--did not unzip the file. Logged into the Admin Console/Help/Manually Upgrade (step 3); the file would not display. Moved the file to the Desktop and repeated; the file would not display. Directed Firefox to download the file directly to the desktop and the file still would not display. Before proceeding further I decided to contact the forum and see if anyone can help with the problem.

Thanks

I have a 3-way circuit that controls kitchen lighting. The main button of the Kitchen KPL and a ToggleLinc ane linked and control kitchen lighting. I have another KPL (Deck) where Button C is used to control the ToggleLinc and, thus, the kitchen lights. What I want to do is to have Deck KPL C properly display the status of the kitchen lights. When KPL C iit properly display status with the LED. However, when the lights are controlled by either the Kitchen KPL or the ToggleLinc LED remins unlit. I tried writing a program that said if the ToggleLinc is ON then set the LED at 15 for ON and 0 for OFF. I got an error message and I don't know what to do from here. I have a few other locations in the house where I want to do much the same thing.

I am currently running firmware 4.2.2 on a MacBook Pro (OS 10.9.4). My ISY is a 994i IR Pro. I recently received and linked one of three Hidden Door Sensors. The procedure was successful and as I continued the setup I learned that nodes for the device required firmware 4.2.3 or higher. As I have researched updating the firmware I have taken note of posts that indicate that Safari does not play well with the firmware. So, I have installed Firefox and made it my default browser. I have also ensured that I have the most recent JAVA update (JAVA 7 Update 67). All my devices are Insteon or X-10 (I have the module installed). I am a novice at such matters so please take that into account as I ask a couple of questions. With Firefox set as my default browser does that ensure its use rather than Safari and resolve the problems mentioned in the aforementioned posts? I plan to use Appendix D: Upgrading Your Firmware from the User Guide to proceed with the update. Are those procedures up-to-date or are there other factors I need to take into account? Which firmware update is recommended as solid and dependable and will supply the nodes needed for the Hidden Door Sensors?

Thanks, Xathros. I amended my registration to request the firmware notifications. Please note the edit I made to my original post. Senior moment!

Please note the edit to my initial post. I made an error. I am running 4.2.2 not 4.2.10!

I am currently running firmware 4.2.2 on a MacBook Pro (OS 10.9.4). My ISY is a 994i IR Pro. I recently received and linked one of three Hidden Door Sensors. The procedure was successful and as I continued the setup I learned that nodes for the device required firmware 4.2.3 or higher. As I have researched updating the firmware I have taken note of posts that indicate that Safari does not play well with the firmware. So, I have installed Firefox and made it my default browser. I have also ensured that I have the most recent JAVA update (JAVA 7 Update 67). All my devices are Insteon or X-10 (I have the module installed). I am a novice at such matters so please take that into account as I ask a couple of questions. With Firefox set as my default browser does that ensure its use rather than Safari and resolve the problems mentioned in the aforementioned posts? I plan to use Appendix D: Upgrading Your Firmware from the User Guide to proceed with the update. Are those procedures up-to-date or are there other factors I need to take into account? Which firmware update is recommended as solid and dependable and will supply the nodes needed for the Hidden Door Sensors? I have also noticed elsewhere that I should be getting automatic notices of updates. I have received none. Is there a setting I must make to get these? Please note that I have made a clone of my harddrive and a backup of the ISY. Sorry that my initial post said in error I was running 4.2.10.

I resized the window and typed in the away IP and no problem. The window retained its original size. Go figure!

Andy10 and Xathros: A reboot of the OS resolved the problem but the away IP has disappeared. It will be interesting to see what happens when I resize the window to add the away IP. Thanks for your feedback.

With help from Wes at MobiLinc, I created a new profile in MobiLinc and synced with the ISY. Voila! The device appeared.

The problem remains. I have resized the window manually and closed. I have resized it using the green button. I have tried everything I know how to do. I know Xathros is a Mac user. I hope he chimes in.

Mac OS 10.9.4; Safari 7.0.5 Never have had this problem before.

I traveled to a secondary location with an ISY and had to type in the address of the primary location in order to access the ISY located there. To do this I had to reduce the size of the opening screen to input the address (something I have done many times previously). Now, when I open to either ISY the input screen is in the altered position and the window its reduced size. I have opened and resized the window but when I close and reopen it is in the reduced size. I am stumped.

I have now tried to sync with MobiLinc Pro on my iPhone and the OutletLinc does not show as a device. I have deleted it from the ISY, relinked it and synced with MobiLinc--it still doesn't appear on the MobiLinc!

I checked the wiring connections and they were fine so, instead of spending a lot of time chasing the signal strength problem, I moved the device to another location. It linked and is working properly at least for now.

I used an extension cord and powered the PLM from the controlled outlet and it linked, indicating a signal strength issue. That is really weird because I have used ApplianceLincs there every year at Christmas but now one of those will not link either! Weird. I am going to have the wiring for the OutletLinc checked out by the electrician who installed it yesterday before proceeding further with my investigation.

Thanks for the reply, Xathros. I am rapidly coming to the same conclusion except I will return to a standard outlet at this location and use an ApplianceLinc. The OutletLinc seems extremely fragile. I had an electrician install it both times at $25 a pop plus all the hassle of getting a replacement and traveling to a drop off point for the return. All-in-all the device has cost me out of pocket at least $70, not including the cost of the device! I hope Smarthome gives me a refund and doesn't insist on another replacement.

I posted the following two messages on the Smarthome Forum...awaiting a reply. "I had an OutletLinc installed for a few months, and it worked well. It failed and was replaced under warranty. The replacement was installed yesterday morning and by evening it was no longer accessible from my ISY. I deleted/unlinked it and began a factory reset. However, tapping the reset button does not restore the load! Sounds like this one has failed as well. Any thoughts before I call Smarthome? I enlisted my wife to man (woman) the breaker, and we did the factory reset. We were successful in the reset with power restored to the controlled outlet. I then tried to relink the device to the ISY. When I pressed and held the button I got a solid light. If I waited a few moments the light went out. If I pressed it again and held the button I got the blinking light signaling it was ready for linking but the ISY could not "see" it. I then tried to have the ISY autodiscover it by entering its device number...nothing. Now when I reboot the ISY I sometimes get a message with something about nodes. I take it that the ISY may be trying to communicate with the device but can't. I await hearing from you." Do any of you have a suggestion?

Thanks.

I powered down the ISY and rebooted; problem solved.